Help! My Outlook 2011 for mac won't load.

I was deleting old files recently to make room for another install and now I can't get into Outlook. I don't have the install cd's-I purchased over a year ago online. Is there anything I can do?

There's a Lion Support Community That might be able to help you better. You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

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Outlook 2011 for Mac doesn't display incoming messages. Help!, Outlook 2011 for Mac doesn't display incoming messages. Help!

I haven't done anything to my MacBook since last week (upgraded to Lion), and on Monday morning it stopped receiving emails to my work account (MS Exchange). I have no problem sending emails from my work account. this is very strange. For clarity, Outlook is working fine for my msn account, and was working fine for my work account after I upgraded to Lion. It just stopped working for receiving (not sending) emails from my work account Monday morning.
Thanks in advance!!!

There's a Lion Support Community That might be able to help you better. You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

HT1296 I just bought a new MacBook Pro and moved data over from my old MacBook Pro. Everything seemed fine at first but Outlook 2011 for Mac will not run. It just flashes the Outlook logo briefly and then closes. Help!

Everything seemed to work fine after moving everything over from my old MacBook Pro at first but I cannot run Outlook 2011 for Mac. The logo displays briefly and then the app closes. It never really even gets anything loaded other than the little logo.

Try removing and reinstalling Outlook
Next try posting in a more appropriate forum. this is the iPod touch forum

Unable to snyc calender and contacs from outlook 2011 for mac

iTunes won't sync calenders and contacts from Outlook 2011 for Mac
OS Mavericks 10.9.5
iTunes 12.0.1.26
Also tried on iTunes 11.4

I don't receive an error, i am syncing to iPhone and iPad... I connect the device to the MacBook with the cable, open iTunes and click on the device on iTunes then go to info tick sync contacts but it doesn't show me any contacts below, then tick sync calender and i could see the calenders and then I select the calender that i want to sync and press apply... the sync icon appears as if it is syncing and the disappeared after a few minutes. When i check the iPhone or the iPad the calender and contacts are empty.
I have enabled the sync services in outlook for mac 2011 and ticked calender, contacts and tasks and select the account to sync and the outlook folder to add new items to but still it does not sync anything.
I went to the iStore technical support and the technicians were unable to help me they just told me that Apple has removed the functionality, to me it looked like they were clueless

I cannot send email from Outlook 2011 (for Mac). But can send from other applications

I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.
I can send using icloud and mail (I use Outlook for work purposes) and can send in outlook using my work accounts.
My settings
Incoming server - imap.mail.me.com
Use SSL to connect checked.
Outgoing server - smtp.mail.me.com
override default port checked (port 587)
use SSL to connect checked
authentication - Username and password.
I have rebuilt the database - no effect.
I continue to get the error
"Mail could not be sent
The server for account "mac" returned the error. 5.7.8. Bad Username or password (Authentication failed..)" Your username/password or security settings may be incorrect. Would you like to try rentering your password"
I have validated my username and password and rentered them both.
I have emptied the outbox and retried but nothing works.
Thanks for the help.

Update - I now have it working.
am not really sure what exactly fixed it.
I changed a lot of things but my setup now has the following which I think fixed.
outgoing server - p06-smtp.mail.me.com
override default port checked - port now 587
on more options button changed it to "use incoming server info".

I have an iMac running Yosemite 10.10.1 & Outlook 2011 for Mac. For a while, sent emails went to a sent folder on the iMac so I have a collection of sent emails there. How can I move them to a sent box on my server so I can see them on other devices?

I have an iMac 3.2 GHz Intel Core i5 with 16 GB memory and 1.12 TB storage running Yosemite 10.10.1 & Outlook 2011 for Mac. For a while, sent emails went to a sent folder on the iMac so I have a collection of sent emails there. I have attempted to move those sent emails from the iMac to my email server (IMAP), but without success. Is there a way to move them to a sent box on my server so I can see them on other devices? Many thanks for any help you can provide.

Go to: Apple > System Preferences > Universal Access and in the Seeing tab make sure that the Display Enhance contrast: is set to Normal.
Alternatly, try holding the ⌃⌥⌘ (control command alt) keys and then pressing the , (comma) key a few times.

Using Outlook 2011 for mac and syncing blackberry very slow

I just bought 2 pcs of Mcabook pro. one for me and second for my cousin. we both have same office usage.i have installed office 2011. i use contacts / events / tasks of outlook and sync it with my blackberry curve. previously i was using Windows OS and i am so much used to it with its easy functionalities. Since last 15 days i have not done any work in my office as all time i am just involved in setting up one or another thing in my Macbook. i am really so much fed up and frustrated that i am thinking of switching back to Windows. i have some current issues like
Airport disconnects automatically anytime. after then i have to restart the system that is the only way. it shows as connected but i dont find my home network or internet. after restarting it works !!! it happens 4-5 times in a day...
Sync with blackberry is very slow. i do have Approx 2500 contacts / 300 tasks and 10-15 events. but it takes approx 10 times more time than i was doing with Windows.
in the blackberry desktop manager there is only one option of syncing i.e. Two way sync. what if i only want to transfer data from Macbook to Blackberry or from Blackberry to Macbook?
data sync is not perfect also. every time some entries goes missing.
i want to use ical for events and tasks.. but i dont find List view for events which is not convinient.
i have my e mails in Outlook 2011 for mac. what if i want to transfer my mail to mail for mac?
i will be obliged if anyone can help and show that my INR 70000.00 * 2 is not wasted... Frustrated Really...

Good luck with that.
You're not going to like this answer, but you should let Exchange be your e-mail system. Move off Gmail to Exchange on-premises or Online.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Outlook 2011 for Mac keeps asking me for password

I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail.
I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone).
The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. with my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts)....it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server.
Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL/TLS)
The BT Mail department (today) told me to revert back to 110 (outgoing) and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.........(I forget the rest of it now) that the tech guys set it up as.
I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said "if you are able to send/receive using the 993 and 465...just leave them. And I *am* able to send/receive. The problem is more the password prompt and the message "server not recognised" or whatever it says....I can't recall the exact words.
I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
Apple did ask, however if my internet service provider are happy for me to have mail set up as IMAP; she epxlained that it really isn'y *my* choice; it's the server people's choice.
My questions are therefore: 1) who/what is my server? Is it BT? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? with Outlook? or with my Server? or possibly all of the above? and how does one identify the real issue?
Many thanks!

Hi Steve,
Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in.
I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

Outlook 2011 for Mac stops retrieving new e-mail

I have both Outlook 2011 for Mac and Apple Mac tied to the same Gmail account via IMAP. After a few hours, Outlook stops retrieving new e-mail while Apple Mail continues retrieving new e-mail with no problem. I've already deleted the Gmail account from Outlook and recreated it. What could be causing this? Should Microsoft Office 2011 for Mac be re-installed? Does Outlook 2011 create a log during the e-mail send/receive process that I can review?

Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Simon Wu
TechNet Community Support

Sent messages from secondary account are not saved in Outlook 2011 for Mac

We are using a shared email account added in Outlook 2011 for Mac. It's not the default account but we send from it often.
Whenever sending from this secondary mailbox, the message is not saved in sent items folder under the secondary mailbox or the default mailbox. There seems to be no record of the sent item anywhere.
I verified the message is sent and received.
All microsoft updates have been applied and we are using Exchange 2010.

Hello,
Please first log into OWA and check if the email are saved in the Sent Items folder.
We can tick the option "Save copies of messages in Sent Items folder" in Outlook 2010 and Outlook 2013 to save a copy of sent message, please check if you get such option in Outlook for Mac.
In addition, in Outlook for Windows, we can change a registry key to force Outlook to save sent emails in the default or secondary mailbox, but I'm not sure if Outlook 2011 has such trick. See:
http://www.msoutlook.info/question/278
Since this forum is general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1395990325271
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Import Outlook 2011 for MAC database from a security copy

After many years using Outlook for Windows, I bought a MAC Book Pro and Outlook 2011 for MAC. I use it for mail, contacts, notes and calendar and yesterday I had a problem. Since then, when I click the Outlook icon what appear is the system completely void. Contacts, notes, schedules, mail folders, everything have disappeared. I have a security copy done on an external hard disk, where I find everything, but I don't know what must I do to recover the Outlook database. I would be very grateful for some help taking into account that I have minimal experience on iOS software.
Thanks

Hi Ryan,
I suggest double check the permission configuration.
And also check whether the reply button enabled.
Thanks

Fetching of attached files delayed, minutes-hours in Outlook 2011 for Mac from Exchange online

Hi,
I have an annoying problem I would be grateful if someone could solve.
I run Outlook 2011 for Mac which is synced towards Microsoft Exchange online. Everything works well except when there are attached files in incoming emails. Sometimes it can take up to hours before an attached file is available (the email as such is
available immediately), however luckily it is mostly done within 5-10 minutes. Meanwhile the notification bar switch between "Awaiting synchronisation for this folder" and "Fetching attached files...". There is no actual difference between
larger and smaller files and there is also no problem sending emails with attached files, they are sent immediately.
I have tested in different locations with good connections to rule out unstable internet connection without success.
Thanks for any help with this issue!

Hi,
Since this is the forum supporting Office for Windows, if you want to receive more information about Office 2011, I recommend you post this problem in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners
who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Export Apple mail to Outlook 2011 for Mac

Hi everyone,
I don't like the serie Mail/iCal/Carnet d'adresses from Apple, reason why I bought Outlook 2011 for Mac.
I succeed transferring all my contacts to Outlook.
I try now to transfer all my mails with their categories to Outlook too but I don't succeed. I read some discussions on this forum but they are obsolete as they were with snowLeopard and Outlook 2011. Would someone have good news for me and find a way to transfer all the mails with their categories from Apple Mail to Outlook 2011 for Mac ?
It would be nice and to receive a positive answer.
Thank you for your help
Renée

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

Outlook 2011 for Mac suddenly requiring passwords

I've had Outlook 2011 for Mac installed on my Pro (Operating System: Mavericks) for 5 months now and all of a sudden, it's requiring that I enter my password for each email account (I have 4) every time I log in to the program.
I've typed in the passwords and selected "save to keychain" but that doesn't seem to solve the problem. Please help as this is extremely aggravating!

Note: This can be a sign of database issues in Outlook or you can simply ignore and it will connect without adding passwords. Mail also has this issue with passwords
Make sure you are fully updated.
OS X 10.9.5 Run Combo updater to refresh your OS X files.
Microsoft Office 14.4.8
OS X Mavericks 10.9.5 Update (Combo) http://support.apple.com/kb/DL1760
Microsoft Office for Mac 2011 14.4.8 Update http://www.microsoft.com/en-us/download/details.aspx?id=45872
Open Keychain Access in Applications/Utilities.
Run Keychain First Aid
Next....
In Keychain, filter on an account in the top right search box.
Open the entry.
In the Attributes window, select to Show password. You'll need to enter your computer login password to view.
Verify it's entered correctly.
Next click on the Access Control tab.
Do you see Outlook listed? If not add it.
You might also find many duplicate entries in the keychain. Most email accounts have a sending and receiving entry. However the Keychain.app does not delete old ones when you add a new password so this list can become cluttered. You might want to delete all entries for your email account(s) and add passwords again in Outlook.
If you have Exchange or IMAP you might want to test the new Outlook v15 free in preview. Requires Yosemite.
http://products.office.com/en-US/mac/mac-preview
I would not recommend if you have POP accounts.

Outlook 2011 for Mac users must click send/receive to get new mail from exchange 2013 server

I recently switched our primary CAS servers over from a single exchange 2010 cas/mailbox/hub server to a couple new exchange 2013 CAS/Mailbox servers. Exchange 2013 has cu3, and is hosted on windows server 2012. Anyone who has their mailbox hosted
on one of these exchange 2013 servers has an issue where they must click the send/receive button to get new messages downloaded to their client. This is only the case for outlook 2011 for mac client. Activesync clients, mac mail, OWA, and Outlook 2010/13
all behave normally.
Where can I look or what can I check to troubleshoot this issue?

Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Help! My Outlook 2011 for mac won't load.

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