Help: My password no longer works, and I am unable to log in with my Apple ID

I have a macbook pro, and it has failed to start up for a few months until now.  When I get to the log in screen, my old password no longer works.  When I then try to reset it using my apple ID and password, an error message appears saying it cannot connect and to check my internet connection, but it gives me no option check or change the connection when this window is up.  Additionally, I have tried going into recovery mode and restoring from a backup I have on an external drive which did not work, and reinstalling Yosemite all over again, but I get a message that the disk is encrypted and asks for the password (again, a problem). 
If anyone has any advice on something new I could try I would greatly appreciate it!

Hi chc517,
I'm sorry to hear you are having issues with your MacBook Pro. I also apologize, I'm a bit unclear on a couple things about your specific configuration. The message you mentioned about the disk being encrypted would seem to indicate that you may have File Vault enabled. If that is the case and you are having a login issue, you would need to use the File Vault recovery key to reset your login password instead of your Apple ID, as noted in the following article:
OS X Yosemite: FileVault recovery key
Regards,
- Brenden

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