Help Needed Badly | BlackBerry INC000025111306 | BlackBerry PlayBook - Tablet button does not work, almost stuck, copper under screen, seventh repair

I was really Humilitated my RIM on this Ticket whcih i rasied.
1) I bought a new tablet in last november in 2 months i had a Charger issue 
2) They said this charger issue we cannot replace with new tablet and gave me a refurbished Tablet to me .
3) Which also had same charging issue and they exchanged 2 more tablets and the last tablet which was given to me by RIM have a safety concern
 - 1 Small mesh of wire is poping out from the Tablet 
 - Power Button is very hard and its not that easy to press,
So i raised the above ticket and was esclated internally with RMA as well and i got an update from the esclation agents that we will reply back in 2 Days i waited almost 3 weeks and called 2 times in this 3 weeks for an Update asking for a new tablet so that atleast once in all i can jeep a good 1 Tablet.
But they never bothered to call me and today i called them again and RIM gave me a call back mentioning we cannot give a new tablet we can again check this tablet repair it and give it back , If we cannot repir then give a replacement new/Old tablet,
I was wondering how can a tablet from RIM can go out without such safety concern ? How a mesh of wire can comeout of tablet so what safety norms RIM is follwoing for customer.
AM i not humilitated? since after taking all these struggle tto get a good tablet i have been considered as bad.
What RIM have to say for this, I am planing to take this to Legal department to follow how i can get a justice for this.

I would have deleted this but can't find a delete?
At any rate. got the Blackberry going again but it reset it and lost all the info, pictures and so forth.. oh well. at least it is still working.
Thanks.

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