Help needed in Agent Inbox SORTBY - Drop down field

Hi All,
I am trying to add a new drop down value in SORT BY Field in Agent INBOX Search screen. Can some one give me little guidance on this as i am stuck with it.
My approach till now : Tried enhancing the view ICCMP_INBOX/Inboxsearch.it is creating the zclasses for view controller and Context classes and not at CONTEXT Node level. As the context node SEARCH Class is not z type i m not able to modify get_v_sortedby.
Any help is greatly appreciated.
Regards,
Udaya

Hi,
you do not have Transaction type exactly in search criteria - this is only the Category, which is more generic as it could be or transaction type or activity category.
and here only generic statuses mapped in CRMC_IC_AUI_MAP_STA are available as search criteria,
and not the statuses of transaction type directly.
This is because Inbox was created to enable work with many transactions of a different type like eg. emails and service requests together.
you can do something that you want but with custom development - you will need to enhance webui component ICCMP_INBOX. Here you should, based on a chosen by the user Category of a document in search criteria view, narrow the list of Statuses displayed. But I guess SAP standard already makes this as per config in CRMC_IC_AUI_MAP_STA.
But as I wrote at the beginning, it makes you requirement tricky. As you will need dynamically check if category or trans type is chosen as search criteria, and based on this determine its type, search for available statuses in config. And you should only cut down from the list in search criteria some of a generic statuses to help the user - not determine the whole list from the beggining.
I had a similar requirement and we were trying to create such a generic statuses for inbox which will have also the information about trans type status - eg. "In process - Forwarded externally", which was only for requests. there were also logical issues with how to search later using such criteria.
But finally we just added a column in results view with found transaction's status.
Summing up - I would propose you would make a mapping of a Category and statuses you want to display -to think it over, next check if you can put it into CRMC_IC_AUI_MAP_STA configuration.
Maybe this will be the most reasonable solution.

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Restrict agent inbox status drop down values based on transaction type

Hi,
We have around 20 inbox statuses mapped to different tranaction type and status profile. Now when we can see many other irrelavent inbox statuses when searching for the transactions in the agent inbox.
Is there a way to display only the transaction specific statuses? i.e when I select a transaction type to search only the inbox statuses mapped to the transaction type to be displayed.

Hi,
you do not have Transaction type exactly in search criteria - this is only the Category, which is more generic as it could be or transaction type or activity category.
and here only generic statuses mapped in CRMC_IC_AUI_MAP_STA are available as search criteria,
and not the statuses of transaction type directly.
This is because Inbox was created to enable work with many transactions of a different type like eg. emails and service requests together.
you can do something that you want but with custom development - you will need to enhance webui component ICCMP_INBOX. Here you should, based on a chosen by the user Category of a document in search criteria view, narrow the list of Statuses displayed. But I guess SAP standard already makes this as per config in CRMC_IC_AUI_MAP_STA.
But as I wrote at the beginning, it makes you requirement tricky. As you will need dynamically check if category or trans type is chosen as search criteria, and based on this determine its type, search for available statuses in config. And you should only cut down from the list in search criteria some of a generic statuses to help the user - not determine the whole list from the beggining.
I had a similar requirement and we were trying to create such a generic statuses for inbox which will have also the information about trans type status - eg. "In process - Forwarded externally", which was only for requests. there were also logical issues with how to search later using such criteria.
But finally we just added a column in results view with found transaction's status.
Summing up - I would propose you would make a mapping of a Category and statuses you want to display -to think it over, next check if you can put it into CRMC_IC_AUI_MAP_STA configuration.
Maybe this will be the most reasonable solution.

Binding web service to multiple drop-down fields.

I am getting alogn quite well using Web Services with Adobe XFA Forms. I was able to bind very complex web services results to dynamic PDF Forms.
I was also able to bind Drop-Down Items to a web service.
I still need little help though.
I have 2 Drop-Down Fields:
Hijri Year
Hijri Month
They are retrieved by Web Service developed over SAP Systems.
The web service will return a nested XML Structure of Hijri Year Array of Items, where each Year Item, will have nested array of months item.
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It is a bit tricky, and I cannot figure out what to do.
Please help.
Tarek.

Well, I was almost about to do that with very little coding, but looks like it is not possible. I seems that I have to bind the XML to the dorp-down manually.
I am using Stefan Web Service Per-Processor model. I am capturing the web service reulst, and loading the node I want to xfd.datasets.data.
I am doing something like this:
Sample XML:
<?xml version="1.0" encoding="UTF-8"?>
<root>
<AttendancePeriod>
   <item>
      <Year>1430</Year>
      <Periods>
         <item>01</item>
         <item>02</item>
         <item>03</item>
         <item>04</item>
         <item>05</item>
         <item>06</item>
         <item>07</item>
         <item>08</item>
         <item>09</item>
         <item>10</item>
         <item>11</item>
         <item>12</item>
      </Periods>
   </item>
   <item>
      <Year>1431</Year>
      <Periods>
         <item>01</item>
         <item>02</item>
         <item>03</item>
         <item>04</item>
         <item>05</item>
         <item>06</item>
         <item>07</item>
         <item>08</item>
         <item>09</item>
      </Periods>
   </item>
</AttendancePeriod>
</root>
DataConnection Post Execute Event:
var rootXml = null;
var soapFault = null;
if (xfa.event.soapFaultCode)
soapFault = {code:xfa.event.soapFaultCode, message:xfa.event.soapFaultString};
else
rootXml = xfa.datasets.connectionData.DataConnection.Body;
preProcessor.processResponse(rootXml, soapFault);
The Response Processor function:
* Called after the web service response has been received.
* @param rootXml XML node which is the root of the web service response XML data. Null if a fault occurred.
* @param soapFault Object with 'code' and 'message' properties if a fault occurred; null otherwise.
function processResponse(rootXml, soapFault)
console.clear();
if (rootXml)
var AttendPeriod = rootXml.GetAttendancePeriodsResponse.AttendancePeriod;
xfa.datasets.data.root.nodes.append(AttendPeriod);
xfa.form.remerge();
console.println(AttendPeriod.saveXML());
else if (soapFault)
console.println("Error = ");
console.println("Fault code: " + soapFault.code);
console.println("Fault message: " + soapFault.message);
console.show();
Then, I will bind the drop-down list to the XML.
The above code is working fine, but the only problem is xfa.form.remerge(), which will clear all other fields, I am not sure why ?
Seems I have to use a loop to bind the list items one by one, right ?!!
Tarek.

Acrobat X Pro Drop-down Fields Do Not Appear on Adobe Reader for iPad. Help!

Hello,
I am having a problem getting drop-down fields to appear on Adobe Reader for iPad. Basically, I need to create a form that includes drop-down fields, with the end result being a form that can be viewed and completed on an iPad, using the Adobe Reader app. Above all else, the end result needs to be viewable on an iPad.
I created a form using Acrobat X Pro within which drop-down fields work flawlessly. However, when I try to open this form on an iPad, the drop-down fields do not even appear. I have done some investigating on the Web (including these forums) and come to understand that this has to do with javascript limitations on Apple products, but have yet to discover a solution to my problem.
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Hello GKaiseril,
Thanks for the reply. I experienced the issue running the most recent version of the Adobe Mobile Reader app. I'm not sure I can convince the client to use anything else, but its worth a shot.
All I need is a simple drop-down list (multiple fields in the document) with 4 options that the user can select and submit as a form. Is this something EZ Pdf reader can do? Also, is EZ Pdf Reader free? (the reason I ask is I am an Android user and do not readily have access to a iPad).
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I am currently using FormsCentral to distribute a form created in Acrobat. I need to add an option to one of the drop down fields but do not want to re-distribute the form due to reporting purposes. How can I do this?

I am currently using FormsCentral to distribute a form created in Acrobat. I need to add an option to one of the drop down fields but do not want to re-distribute the form due to reporting purposes. How can I do this?

You can open the form in Acrobat, select "File > Save a Copy", open the copy you just saved (it doesn't happen automatically), edit the dropdown to add the new item, save as a new file, and then Reader-enable the file by selecting: File > Save As Other > Reader Extended PDF > Enable More Tools. The resulting PDF should work with FormsCentral just like the original.

Using JavaScript to auto populate a field based on numeric value of a separate drop down field

Hello, I am trying to set up a simple, I hope, javascript which will enable to me auto populate one field based on the numberic value of another field using Acrobat Pro XI.
Essentially I have 2 drop down fields (we'll call them DD1 and DD2).
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0-8: Non-Performer
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        return;
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I have a master custom list that has a set of site columns. For each site column there is a lookup to a custom list with reference data. When I edit the list in data entry view all values in drop down fields work fine, but when I customize the form for
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Hi shakonarson,
According to your description, I try to reproduce your scenario but the lookup field works fine.
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Go to lookup List Box on your form in InfoPath 2013 , right click it and choose “Drop-Down List Properties” from the bottom of your field menu.
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Sort SharePoint lookup column Dropdown by customizing your list form
with InfoPath
Hope this helps!
Best Regards,
Eric
Eric Tao
TechNet Community Support

Drop down fields on Adobe reader for iPad

Hello,
Regarding using an order form in adobe reader for iPad, I am able to check boxes, free form text, etc. but drop down fields are not retaining selection. I will click drop down, make selection, and field is still blank. If I select the same drop down my choice is checked. When I email form the field remains blank.
Any help would be appreciated!!

Hello,
Thank you for the response. I am currently using Adobe 11.01. I believe I have found the problem. Our company utilizes an app names "Showpad" for our sales teams. Within Showpad you can open PDF's, however any interactive functionality is not available. To solve for this, you can open a PDF within Showpad and then "open with" a different app. In this case, I opened with Adobe Reader. It looks like all the functionality returns to the document minus that drop down issue I am experiencing.
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Is there a way to get a drop down field in a muse form? (Not using a third party like jot or Wufoo)

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Thanx

LOL..... No guru's or employees/staff can answer this simple question ?????
20+ years in the Advertising Design industry, and would think a simple answer to this would be easy ?

When creating my own form... is there a way to to link multiple drop down fields to other drop down fields?

when creating my own form... is there a way to to link multiple drop down fields to other drop down fields?

And in what program? You need to be more specific. Creating conditional forms is of course possible, but the procedures will depend on the actual program and target medium. HTML forms work differently from PDF...
Mylenium

Don't allow to select duplicate entries from drop-down fields, JS pls.?

Hello
I have 3 drop down fields in my_sub_form, say, my_country_1, my_country_2 and my_country_3. All drop down field's list boxes are populated with 10 country names, say, US, Canada, Spain, Germany, France...
Say, user selected US in my_country_1 drop down field, again user is TRYING to select same entry as US in my_country_2 field======> Here at this point, as soon as user selected as US in my_country_2's droppped down list box=====> immediatley, I need to throw warning message to the user and make the my_country_2 as "" BLANK.
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If i write JS in EXIT event of my_sub_form, its working fine, but not user friendly, it kind of late.
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I tried to put some JS in CHANGE event of my_country_1 and my_country_2, but not working
Pls. provide me some JS and the event name, object name
Thank you

you could put in the exit event of the my_country_1 list:
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and then put the same in the other dropdowns but change the names.

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Hi everyone,
I have a drop down field and others simple text box in a adf form.
When a particular value is selected from the drop down , all its associated fields from database get copulated in the rest of the text boxes.
Now, the issue is the dropdown componenet also gets refreshed and fives only one selected value on refreah.
I want to retain the dropdown with all options even when all other fields refresh, getting values from the database.
Please help.

Hi,
Please see the below link...
[Create dropdown in selection screen;
Hope it will help you.
Regards
Natasha Garg

I have created a PDF form with multiple drop downs, all with the same drop down values. When I select a value from 1 of the drop down fields, it replicates in all of the others - which I do not want. How can I fix this?

I have created a PDF form with multiple drop downs, all with the same drop down values. When I select a value from 1 of the drop down fields, it replicates in all of the others - which I do not want. Can I fix this?

I'm fairly new to this, but I think it has to do with the way you have the drop downs named. Did you copy one then keep pasting it in each field? If so, that is the problem. You should rename each one with a different number: Dropdown1, Dropdown2, etc. I think that might solve the issue.

How do I change the order of a drop down field of an existing form?

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That worked. Thanks!
Cheryl Aeling
[signature removed by forum host]

Drop Down Field issue with Acrobat 8.0 and Acrobat 7.0

Hi All,
I have a dynamic table with a drop down field which will be filled from a WD context.The minimum row count for the table is one.
The problem is i was able to get the Drop down values for all the rows in Acrobat Reader 8.0 and i was able to get drop down values only for the first row(minimum row count is one) in Acrobat Reader 7.0.
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Thanks
Gopal

It's a result of Mozilla's annoying rapid-update policy. We can load plugins (i.e. can display a PDF file within the Firefox window) but cannot load extensions (the toolbar) unless they are marked as compatible with the running version of the browser. Not only is that version now changing every 6 weeks, but developers are forbidden to mark an extension as being compatible before the new version is released to market (i.e. we cannot certify against betas). With each major release in the new Mozilla rapid cycle, the type of code Adobe uses (binary XPCOM) has to be recompiled from scratch - so as of right now the Create PDF extension doesn't work in FF7 even if you turn off compatibility checks. It should work, but Firefox won't allow it to execute.
It means that every time Mozilla pushes a new major version to the public, XPCOM extension developers have to push an update as well. Adobe already get hammered for requiring users to update too often! However, each time Acrobat and Adobe Reader push a scheduled patch they should catch up with whatever version of FF exists at that time. The next Acrobat Family patch is due mid-January.
It's not just Adobe who are affected by this - many other vendors include FF extensions with their products (as opposed to having them as standalone items on the Mozilla site) and cannot realistically bring out new versions of their software every time Firefox flips up a digit.

Help needed in Agent Inbox SORTBY - Drop down field

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