Help! Pages can't open .doc files

Hey everyone, I recently upgraded my MacBook Pro (Processor 2.66 GHz Intel Core i7; Memory 4 GB 1067 MHz DDr3) with the new Lion. I also installed Office for Mac 2011 (as I work with both). Whenever I select a .doc file (all of them are) and open it with pages, pages just freezes and doesn't do anything. Does anybody know why? The same goes with Keynote and Numbers whenever I do the same with .ppt and .xls files.
Thanks in advance!

Importers embedded in iWork didn't evolve since the first package delivery (january 2009)
so it's not really surprising to read that they can't treat changes introduced in Me..oSoft Office 2011.
Try to save your doc with an older format to get them openable in iWork '09.
Yvan KOENIG (VALLAURIS, France) mardi 9 août 2011 16:05:47
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Similar Messages

Installed iWork '09 on MacBook running OSX 10.7.2 and Pages won't open .doc files. Why?

I just recently installed iWork '09 on MacBook running OSX 10.7.2 and Pages won't open .doc files.
I did a search looking for a solution in the forums and here are the actions I've taken:
1) Made sure the files were't read/write protected.
2) Restarted the computer.
3) Made sure all the program files were in the correct folder.
4) Reinstalled the program.
Pages won't read .doc files that were originally Pages files and exported as .docs
It also won't read .doc files that were created using a relatively recent version of Office.
Does anyone have any idea what's going on?
Please help.

If it's a doc created with the late Office 2011, it's not really surprising.
The importer embedded in iWork application was delivered in january 2009 and didn't evolve.
For this reason, it's unaware of new features delivered with Office 2011.
Better try with LibreOffice.
Yvan KOENIG (VALLAURIS, France) vendredi 3 février 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

Can't open .doc files in Pages with Snow Leopard

I just installed Mac OS X Snow Leopard and Pages can no longer open .doc files. I receive the error message: "The document “XXX.doc” couldn’t be opened."
(Operating with iWork 09)
Help?

Welcome to Apple Discussions
But now I don't have the option "save as" word document as I used to before I installed the update for snow leopard. It only lets me save as iwork '06 or '05.
That's Pages 3/iWork '08. You may have both iWork '08 & '09 on your Mac & '08 has opened. You can have more than one version, I have three, but you'll need to find a way to identify each one. I have changed the icons for two of the versions & have aliases to each in a folder where I added the version number. This way I can know which one I'm opening & they look different in my Dock. Do not add a version number to the actual application, the updaters then won't find them. (Can you tell I like changing icons? )

Can't open doc. files in pages

Ever since I upgraded to Snow Leopard, Pages won't let me open doc files.
Is there a way I can fix this?
Also...I was just thinking about upgrading to the newer iLife09.
Would that be a better thing to do running Snow Leopard and what not?
And if I do upgrade to iLife09, I'll still be able to open iLife08 documents.
Thanks
-Nathan Rojas

Nathan Rojas wrote:
Ever since I upgraded to Snow Leopard, Pages won't let me open doc files.
Is there a way I can fix this?
Also...I was just thinking about upgrading to the newer iLife09.
Would that be a better thing to do running Snow Leopard and what not?
And if I do upgrade to iLife09, I'll still be able to open iLife08 documents.
Thanks
-Nathan Rojas
iLife & iWork are two separate software packages/suites sold by Apple. I do believe you mean iWork '08.
Many users are finding problems with the iWork apps in Snow Leopard due to not having the latest updates as of the September 28 installed. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.2 & Numbers 2.0.2. iWork '09 has since had update 3. I don't use Keynote, but it should also be updated. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.

I can't open .doc files attached to the mail.

After upgrading to the last version (31.6.00); I cannot open .doc files.
I use Open Office 4.1.1.
No problem with .xls or .pdf files. But neither the attachments in my sent mails nor the attachments in incoming mails type .doc can be opened by clicking on them. I have to first save to the computer than open the file which takes too much time.
In the attachment you can see the error message.
Here is the translation of the message:
- Top window: File cannot be saved as an unknown error occured. Please retry.
- Second window - below filename: Error - source mailbox

Very interesting. It was written for doc type files: "OpenOffice Writer (defined)". (I made a translation maybe it is "default" in English version). Then i make it use another program and choose "Open Office Writer". Now it says OpeOffice Writer but no definer (or default) and it is working. Thank you very much Gnospen.

Help! Can't open .dmg files suddenly, and can't find stuffit expander application!

My iMac is currently running on Mac os x 10.5.8, **out of nowhere my computer can't open dmg files. I can't seem to find the stuffit expander application anywhere in my hard drive either, which usually opens these files. Is there another application that can open dmg files? Help Please! I need to open multiple dmg files tonight and can't figure out a way around this. Downloading/running a new stuffit expander application also happens to be a .dmg file. If anyone can help me I'd appreciate it so much!

Do you mean DiskImageMounter was chosen or not?
No change on that .dmg or on on others?
If you want to apply DiskImageMounter to all you have to choose "Change All".
EDIT: Also, Repair Permissions from /Applications/Utilities/ Disk Utility.
Also, George Orville has some interesting advice in this thread
Note this advice is for 10.3 but much of it will apply here.
-mj
[email protected]
Message was edited by: macjack

Can't open .doc files in either Word or Pages!! Any suggestions?

So I stated having issues with Word not being able to open my .doc files along with a few other things. This prompted me to purchase pages only a few hours ago hoping that it would solve all my problems. Unfortunately this did not solve my problem and now I still can't open them even in pages. Any suggestions?
I have OS X 10.6.8. Any help would be greatly apreciated as I am a new Grad student and need to be able to access .doc files that are posted online.

Ok I forgot to try to hit Open With for Word and that worked for one document but I still want to know how to get it open in pages.
Well you can do the same thing for Pages. From the Get Info window, choose Pages for Open With.
But you should also be able to:
drag a Word document and drop it on the Pages icon or
Launch Pages, choose File > Open, find the Word document using the Open box and click Open.
If neither works please explain what steps you're following and what happens.
Thanks.

Trial question: Can't open .doc files from web page

I'm using Dreamweaver on a Mac, and I have a link on a page
that should bring up a doc file. When I preview the page in Safari,
it brings up a directory listing which highlights the file so that
you can double-click and open the file. (Of course, I'd love for it
to go ahead and open the file, but my understanding is that
Dreamweaver Mac doesn't support that.) However, when I preview in
Internet Explorer, I either get a message that the File is Not
Found or it just spins and never brings up anything. The file is in
the root directory of my site (same directory as my index.html.
Any ideas?
Thanks!
Kim

Do you have Word installed on your Mac? If you don't, it
won't open.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"kshorb" <[email protected]> wrote in
message
news:eenckl$h3a$[email protected]..
>I used code similar to that below, but the .doc file
never opened in IE. I
>did
> find, however, if I link to a .pdf it works just fine.
So I just went
> ahead
> and converted my .doc to a .pdf and changed the href.
Maybe it's
> something
> specific to my computer... Thanks.
>
> <a href="yourdoc.doc">Click here to open Word Doc
> </a>
>

Please Help! Can't open pdf files online.

Several days ago I attempted to update my Adobe Reader. I'm using a MacBook with OS 10.9.3. I have a 2.4 GHz Intel Core 2 Duo. After installing I received an error which says "internal error occurred" After reading LOTS of websites, I finally used my Time Machine and reloaded the old adobe version. It works to open pdf files on my computer, however, when I go to websites, it says that I have to accept the adobe legal agreement before the pdf is opened. So many webpages are locked because I can't figure out where to accept these permissions. Firefox will open these same web pages, but the screen is filled with distorted writing, all which basically curses adobe. I believe your software has a virus and I wonder if you've found a fix. Please help!

Hello Pat,
Thank you for your reply, however, when I launch the older Adobe Reader application, it simply opens and does not ask for me to accept the agreement. When I launch the newer Adobe Reader, I receive an internal error message and then the reader crashes. I have attempted to re-load the new reader many times, I've deleted all of my old Adobe files including the files located under LIbrary/.... For many days I wasn't even able to open PDF files which are saved on my hard drive. Using Apple's Time Machine, I was able to restore an older version of Adobe Reader which I can use to open files on my hard drive. However, with the old reader and with the new reader, I still cannot open files on the internet - many web pages have items that I wish to open (spec sheets for example). I have to send the links via email to myself and open them on another computer (extremely inefficient and time consuming).
I decided to try using Firefox and what I noticed is that when I try to weblinks that are PDF files, they open with distorted lines of text. When you read the lines of text, there are broken sentences that say odd things (some profanity) that are directed at Adobe. I won't repeat the lines here. If someone from Adobe would please contact me directly (you should have my email information), I would greatly appreciate it. It's obvious that there is a virus in your software.
I need help ASAP because my computer is my business computer and I'm really at a halt. I need to have access to spec sheets which I can no longer open - or even download. Buying a new computer to fix my Adobe Reader is not an option.
Please help.

Pages error when opening .doc file

I've recently installed Snow Leopard, but I'm still using Pages 2/iWork '06.
Before I installed SL, I had the same version of Pages installed for my own work as well NeoOffice to open any .docs I was sent.
Although I normally used NeoOffice for those .docs, Pages would still open any .doc file, but would normally not display it correctly.
Since installed SL, I've also installed Pages, but not NeoOffice. I want to open a .doc file with Pages, but when I try to do so, I get an error message, which reads:
Pages quit unexpectedly while using SLCompatibility plug-in.
Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.
If I click 'Reopen', Pages opens, but the .doc file doesn't. If I click 'Ignore' (another button), Pages closes.
The same error and crash occurs whatever .doc file I try to open. It's not just one file.
I don't know what SLCompatibility plug-in is, those SL could be Snow Leopard.
Does anyone know what the problem is and how I can fix it?
Thanks in advance,
Jonathan.

Thanks for the reply.
I'm running 10.6.2 -- I'm not sure what you mean by 'combo' update, but I updated my new installation of SL yesterday with all the updates that software update could find.
My Pages is version 2.0.2.
I deleted the specified file, then repaired permissions, but I'm still having exactly the same problem.
Some .doc files say:
Pages quit unexpectedly while using SLCompatibility plug-in.
Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.
Some others say:
The document "xxxxxx.doc" couldn't be opened
Do you have any more ideas what's going wrong?
EDIT: Should I remove the Arial .tff fonts which have minor problems according to Font Book? I don't know much about Font Book. If I remove them, will I still be able to use Arial? I don't want to permanently delete Arial.
Thanks,
Jonathan.
Message was edited by: j.mercer

Pages will not open .doc files

Good morning everyone. Read through some older threads about this problem and I have not yet found a solution, so I hope some fresh eyes can help me out with this situation. Recently upgraded to a new 27" iMac and decided NOT to install MS Office. Going with iWork exclusively. Been an iWork user since it came out and never really had any major problems. However, now I cannot open any .doc files at all - I am simply prompted with an error that the document could not be opened. It doesn't matter how I try to open the file or where the file originates (mail, desktop, etc) it simply will not open, or what the file even is - as I have tried multiple, different .doc files.
Any idea as to what is causing the problem? This is a new one for me and I am growing more and more frustrated by the day. Thanks for any suggestions

Have you read this thread ? _http://discussions.apple.com/thread.jspa?messageID=10339184_
Go through the suggestions and do come back and tell us what worked.

Pages can´t open a file due to index.xml is missing

After writing 138 pages of my PhD-Thesis and I have only 7 days left I got the error message can´t open file - index.xml is missing - shocking! So I called the support because I thought it can´t be lost due to the fully active preview - only pages did not want to open the file.
But I found a solution by surfing in different forum discussions and I want here to summarize, what to do.
1. A pages document is an archive - unfortunately in the latest version (iwork09) it is not signed as such anymore, what made older forum discussions quite irritating - but the tric is to rename the file to.zip and unpack the zip file.
2. Then it is possible to see if the index.xml is there (in my case) or if it is renamed to index-new.xml
in my case it was just possible to open this index file in textedit and save it again - if it has been renamed to index-new - simply save it after opening as index.xml.
the rename the whole folder back to a pages document with the ending .pages and open it in pages like usual by double click.
just as small aid for all other users with important document
please post herer if there were more problem or other solutions with this index.xml file
Regards!

I changed the file to .pages.zip and it still will not open up or unzip .. what do i do ?

Help! Can't open pdf files!

I get a message saying the "file name" is not supported or has been damaged. Everything worked yesterday!
I have Adobe reader XI and my OS is Windows 7. This is also happening on my boss's computer. She also has Adobe Reader XI. Her OS is Windows Vista.
Many of our files are stored on Google Drive. When we go online to our documents, we can open them, but can't download them. It is our already downloaded files that we can't open.
We both recently ran Malware Bytes on our computers to get rid of any potential security threats..could that have caused the problem?
We need our files!! Any help is greatly appreciated!

Can you open one of these problem files with Notepad, then copy & paste the 1st 20 characters or so back here in the forum?

Pages can't open a file

When I'm going to open a .pages file it says that pages is closed unexpectedly. How I can open this file or copy all I had there? I have to edit it and take an image is not a solution.
Thanks!

I changed the file to .pages.zip and it still will not open up or unzip .. what do i do ?

Can not open .doc files from Finder

I installed Snow Leopard and now I'm having trouble with .doc files. I use Microsoft Office 2004. When I try to open a .doc file directly from the internet or by clicking on it from Finder or desktop, it won't open. Instead I have to go into Word and click open then browse. Any ideas on how to fix this?

This works only for files that I know have been created in Mac Office 2004, but any other files I download - for instance, from school - will not open in this way. I followed your suggestion, but Word was already the default application used and the "change all" box was unclickable.
I tried right clicking on the file, going to the "open with" menu, then clicking "other" and selected Word that way. I made sure that "always open with" was checked, but it still didn't help.

Help! Pages can't open .doc files

Similar Messages

Maybe you are looking for