Help please! Broadband & TV upgrade

Hey all!
I was just wondering, I live in a flat above a family business (bar & restuarant). My Grandmother already has a type of BT internet fitted but it's not BT Infinity.
The signal I get in my living room & in other places around the flat has a very weak signal which does not stay connected all the time. My Grandmother recently wanted to upgrade to BT Infinity (& the tv upgrade) for my sake so I am able to get my work done online without any interruption from the connection, BUT because when she first got everything installed under the business they are trying to charge her quite a bit more money ontop of her orignal contract even though my Grandmother is only wanting to get the package deal for me in the flat for my benefit.. 
What I am wanting to find out, is there a way I am able to get everything converted for the flat use rather than the businesses use thats not going to stress & confuse my Grandmother anymore than she already is with all this 'high tech' stuff as she would say. Thanks a million for your time, hope to hear some good news !
Regards,
J.Nelson

As its Business broadband, then you cannot add BT Vision to it anyway. As its part of the family business, then it would have to stay as a business line.
You would be better getting your own Residential Broadband line installed
If you just want a stronger signal, then you can buy things to boost the wireless signal.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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