Help Please - iPhone crashed - only showing Apple logo

Hi
Apple support is closed so I was wondering if anyone here can help me.
I downloaded a new App and during install my iPhone seemed to freeze.
I held the power button and it powered off and when I powered it back on again it gets as far as the apple logo and never any further regardless of how long i leave it.
I have also tried reseting by holding down Power button and Menu button but with the same results.
Attaching to my computer and firing up iTunes only results in an iTunes freeze.
HELP PLEASE!!!!!!!!!
Robin

You will need to do a restore.
from another post,
1. Open iTunes
2. Coonect iPhone to Mac or PC.
3. hold both Sleep/Wake and home button for 10 seconds.
4. The screen will go blank and the instant ir does RELEASE Sleep/Wake and CONTINUE to hold the Home button for 20 seconds.
5. iTunes will then see the device as in "An iPhone in Recvovery mode".
6. You may proceed with the restore of the iPhone.
Note: iTunes may not see it instantly, just continue to hold the home button until it does. If it still doesn't work start the entire process again until it works. Every iPhone and IPod Touch can enter DFU Restore mode regarless of tis state (since this does not require the OS to boot).
What you will see on the iphone to indicate it is ready to restore is a cahnbe from the apple lot to a cable wanting to be installed. Then you can restore.
once I got that I clicked restore and it will go through its paces. It may take quite some time so be patient.

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