Help! Trouble transferring videos to iPod

Hi! I really need some help here, I e-mailed the iTunes store and called tech support and neither one helped.
I have a Dell Inspiron 8600 laptop computer with Windows XP and a Fifth Generation 30 GB video iPod. I purchased a season of television shows from the iTunes music store and I can't transfer them on top my iPod. They play on my computer just fine. I also downloaded a podcast with some video episodes which transferred to my iPod just fine. Some of the earlier episodes had to be converted for the iPod but then worked afterwards.
Also, whenever I click into the Video tab of the ipod settings, the button is clicked that says do not transfer video and it does not let me click anywhere else.
Any suggestions?!?!

Hey there!
Go back to File > Preferenes > iPod > Video
If the "Do Not Transfer Video" option has a checkmark next to it, you should be able to click on the checkmark to remove it.
Let me know what happens...
~CG

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Dear Customer,
We're sorry you're having trouble transferring music to your iPod. Here are
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http://www.info.apple.com/kbnum/n165242
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iTunes: http://www.apple.com/itunes/download/
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http://www.info.apple.com/kbnum/n60944
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My "Tetris" game will not dowload to my iPod. There are also several South Park and ******* episodes, and music videos that I purchased from the iTunes store that will not sync to my fifth generation iPod with video. How can I get these videos and game to download, and why aren't they? One of the common error messages that comes up is:
iTunes could not sync [file] to [my] iPod because the file is corrupt and could not be read.
Reposting the files on my account did not work, at least for the game. Please help me. My problem is not an issue of authorization, due to separate accounts. Please shed some light on my problem, and thanks.

Firmware is basically the internal OS (operating system) software in which your iPod runs on.
A "Firmware update" can be found in iTunes (if you aren't updated to the latest version of internal software for your iPod), which updates your iPod's OS (operating system).
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If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

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If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Help! Trouble transferring videos to iPod

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