HELP!! Updated iTunes and now it won't work
I just updated itunes & quicktime. I can't open itunes, it tells me that I need to have quicktime 7.0.3. which I do. It tells me to reinstall which I've done 3 times.
Help!!!
Thank you!
hello Illinois!
I can't open itunes, it tells me that I need to have quicktime 7.0.3. which I do.
hmmm. is that message saying that you have 7.0d0 installed?
if so, what we're going to try is a careful standalone QT 7.0.4 install. (that's the version of QT which you are supposed to be getting in an itunes 6.0.2.23, 6.0.3.5 or, as of this afternoon, an itunes 6.0.4.2 installer bundle.)
download and save the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if the standalone QT install goes through okay, will your itunes launch properly?
love, b
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I have an article here for you that may provide some relevant information to your issue. This article deals with all manner of installation issues with iTunes, and can be found right here:
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http://support.apple.com/kb/ht1926
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or
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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tt2 -
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If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
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http://support.apple.com/kb/TS1362
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Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below as an administrator:
Resolution
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MacBook Pro (15-inch Core 2 Duo)
MacBook Pro - model: MacBookPro2,2
1 2.16 GHz Intel Core 2 Duo CPU: 2 cores
3 GB RAM
Video Information:
ATY,RadeonX1600 - VRAM: 128 MB
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AdobeVersionCue: Path: /Library/StartupItems/AdobeVersionCue
ADSLAutoConfig: Path: /Library/StartupItems/ADSLAutoConfig
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:49:42
Disk Information:
Hitachi HTS541612J9SA00 disk0 : (111.79 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 111.47 GB (6.45 GB free)
USB Information:
JMicron USB to ATA/ATAPI bridge 111.79 GB
(null) (disk1s1) <not mounted>: 32 KB
Backup (disk1s3) <not mounted>: 111.67 GB
Vodafone (Huawei) Vodafone Mobile Broadband (Huawei)
Micron Built-in iSight
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Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.67)
com.huawei.driver.cdc_usb_bus (1.0.2)
com.huawei.driver.cdc_acm (2.6.2f17)
com.huawei.driver.dc_net (1.0.2)
com.huawei.driver.cdc_ncm (2.6.2f16)
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[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.versioncueCS3.plist
[loaded] com.microsoft.office.licensing.helper.plist
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FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
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AdobePDFViewer: Version: 9.5.5
QuickTime Plugin: Version: 7.6.6
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