Help we just got iPad air and it keeps telling me to set a sign in for iCloud, when I put my name in it says I use already but won't let me reset

need help with iCloud sign up. Says I already have sign in but when iut password reset says wrong answers.

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I have just got iPad Air and I cannot get the free pre installed apps, I have gone into App Store and these apps are asking me to pay for them ?

Can't get iWork etc for free, when I try to install from App Store they are not free?

that is correct - what works in you ipad/iphone will not work in your macbook
i bought pages for my ipad/iphone - it works on my ipad and iphone but will not download and install in my Macbook

Hi, setting up eprint. says email exists already but won't let me retrieve password

Hi,
I have a Mac osx, printer is officejet 6600. Trying to setup eprint. so created username, entered email address and password. Then it says I already have an account setup (maybe through snapfish ??? but I don't useit) So I tried the login screen with my email address and "forgot password" option. It then says "please use an email address associated with the account?????
please help!!
Thanks,Laurie

The issue you're experiencing is most likely due to an old Snapfish account registered under your email address. ePrintCenter and Snapfish account information is stored in the same place and I've seen this conflict before. You will need to go to http://www.snapfish.com/snapfish/welcome, click the "Sign In" in the top right hand corner of the page and then click the "forgot password" link and enter the email address that is causing your problems, you should receive an email from Snapfish that will let you create a new password there. Once you've created a new password for Snapfish, try to Sign In on ePrintCenter (http://www.eprintcenter.com/) using your email address and the new password you created for Snapfish.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other devices.

Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other apple devices I have.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

My husband and I share an iTunes account. We both just got iPads. How can we program them to have different phone numbers for FaceTime and messages

My husband and I share an iTunes account. We both just got iPads. How can we program them to have different phone numbers for FaceTime and messages

Use different email address (gmail?) just for FaceTime and Messages.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

Help. Just got the latest and greatest ipod touch. When trying to setup icloud, my email address is verified but when I touch settings, icloud, account tries unsuccessfully to verify account.

Help. Just got the latest and greatest ipod touch. When trying to setup icloud, my email address is verified but when I touch settings, icloud, account tries unsuccessfully to verify account.

Why am I sometimes asked to verify my Apple ID by email?
When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.

Because of a freeze I have had to restore my ipad air and my email settings or documents are now showing do I have to manually put all the information back in ?

because of a freeze I have had to restore my ipad air and my email settings or documents are now showing do I have to manually put all the information back in ? thanks

Hi Skydiver119
Thank you so much for taking the time to reply to my problem.
Yes the purchases were made though my apple id.
I have looked at a few other questions on this topic and I have read that the app data is stored in the backup file but the apps themselves need to be synced back onto the ipad. Someome has mentioned right clicking on sync my ipad but I don't know where to find that to right click on!! Lol.
Again, I really appreciate your time and if by any chance you know where I can 'right click' I would really appreciate you letting me know as I can't get my ipad to sync with my pc at all, although it is being picked up in itunes and it has backed up to itunes okay. GGrrr. Maybe I have something wrong in the settings which is not making them compatible?

Anyone having trouble with iCloud? It first started on my iPhone5; it's not connecting to iCloud. Tells me I need to reset my password, but won't let me reset my password

Anyone having trouble with iCloud? It first started on my iPhone5; it's not connecting to iCloud. Tells me I need to reset my password, but won't let me reset my password

All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

I restored my ipad but i was unable to activate it because it is askimg me for the apple id and password eith which i originally set it up. I know the apple id although i do not remember ever using it but i cannot remember the password.

I restored my ipad but i was unable to activate it because it is askimg me for the apple id and password eith which i originally set it up. I know the apple id although i do not remember ever using it but i cannot remember the password. I have tried everything from reserting my password to trying different passwords but it asks me for a custom question that i dont remember creating.

You need to use Apple's iForgot service or contact their Account Security team.
(123152)

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.

HT1918 I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me. There's a billing problem with a previous purchase. Please update your payment method. The program will not let me u

I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
There's a billing problem with a previous purchase. Please update your payment method.
The program will not let me update, what am I doing wrong. rose165

I would love to have a phone number to call someone with apple on this issue.

I bought a used ipod that I'm trying to set it up and it isn't letting me join my home wi-fi network. So I turn it on and I pick language, then country, then my wi-fi network. When I put in my password it says -Unable to join the Network. please help!!!

I bought a used i-pod touch 4 gen that I'm trying to set up. It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network. When I put in my password is says - unable to join the network. I have 4 other Apple products that I have that are working fine. Please help

Badunit you said "Continue setting up without the network. You can skip past it, right?"
It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem.

Help, I just got OS 6 and I want OS 5 back.

Hey
I just got OS 6 and i dislike it, I am much more comfortable with OS 5, so I would like to downgrade back to it. Is this possible? I really want my OS 5 back, so please help, thanks.

Hi and Welcome to the Forums!
An old saying...
The best device for anyone is the one they become the most used to
I might venture to guess that if you give yourself time, you might grow to like it.
But, if you insist...from a PC, you can install any OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload", it can be used to upgrade, downgrade, or reload -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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HT1349 I just got iPad 3 and I am trying to download all app to my iPad it takes forever and for the one that finish downloading, it won't work when i tap on it. Anybody knows what is going on?

I have ipad2 and just got iPad 3 so I try to download all purchased apps to my new iPad but it takes forever and all apps that downloaded are not working, I already restore my old iPad to give it my little girl. Anybody knows what is going on and how cani fix this to have all of my apps to my new iPad. Thank you for reading my question .

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is absolutely safe.
Also try downloading another free app and then try again.

Have just purchased iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get to the level I was on my old iPad?

Have just purchased an iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get it back to the level I was at on my old iPad without starting from the start again?

Transferring from old to new
http://support.apple.com/kb/HT2109

Help we just got iPad air and it keeps telling me to set a sign in for iCloud, when I put my name in it says I use already but won't let me reset

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