Help with 6500S and ringtones

I have downloaded 2 ringtones to my phone but I can only set them as the main ringing tone, I was to set one of them to one of my groups but they don't appear in my ringtone selection when I go to change the group ring tone, can someone help they are only appearing in my media section in music player...help needed badly.

trcaldwel wrote:
trcaldwel
I bought a couple of ringtones this evening on your media stores. the first was fine. I was able download it. 
The second one which I bought for $2.99 as a ringtone shows me this:
000-000-0000
Subject: Congratulations! You have successfully purchased your verizon wireless ringtone. then when I click the message, it says:
it is drm file, do you want to buy it? and when I click ok, it shows me the ringtone but I can't do anything.
the only menu it allows me to go to is to attach it if I want to send a message back to the unrealistic number or an attachment or it send me back to the beginning; now, I've been a customer for at least almost 2 years, and I've been happy with the service so far. If anyone could help me, I'd really appreciate it. Not sure with it being my new upgrade, maybe I might be using the wrong application to download it but any help would be appreciated as I've been trying to fiddle with this phone to try some steps myself for the last 5 hours since I've received the phone and nothing works on this one ringtone and this is really frustrating!!! 
Thanks,
trcaldwel
PS.. And no, i was using the messaging part that's built into the phone that tells you when you have a message...
Thanks to the Wildman for the feedback and suggestions!
trcaldwel,
I can understand the frustrations of not being able to save a purchased ringtone onto your Samsung Continuum!  I would be happy to assist!
If you are still experiencing problems with saving ringtones, please reply to the message I will send you directly with the requested information.

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    trcaldwel
    I bought a couple of ringtones this evening on your media stores. the first was fine. I was able download it. 
    The second one which I bought for $2.99 as a ringtone shows me this:
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    Subject: Congratulations! You have successfully purchased your verizon wireless ringtone. then when I click the message, it says:
    it is drm file, do you want to buy it? and when I click ok, it shows me the ringtone but I can't do anything.
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    trcaldwel wrote:
    trcaldwel
    I bought a couple of ringtones this evening on your media stores. the first was fine. I was able download it. 
    The second one which I bought for $2.99 as a ringtone shows me this:
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    Subject: Congratulations! You have successfully purchased your verizon wireless ringtone. then when I click the message, it says:
    it is drm file, do you want to buy it? and when I click ok, it shows me the ringtone but I can't do anything.
    the only menu it allows me to go to is to attach it if I want to send a message back to the unrealistic number or an attachment or it send me back to the beginning; now, I've been a customer for at least almost 2 years, and I've been happy with the service so far. If anyone could help me, I'd really appreciate it. Not sure with it being my new upgrade, maybe I might be using the wrong application to download it but any help would be appreciated as I've been trying to fiddle with this phone to try some steps myself for the last 5 hours since I've received the phone and nothing works on this one ringtone and this is really frustrating!!! 
    Thanks,
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    PS.. And no, i was using the messaging part that's built into the phone that tells you when you have a message...
    Thanks to the Wildman for the feedback and suggestions!
    trcaldwel,
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    If you are still experiencing problems with saving ringtones, please reply to the message I will send you directly with the requested information.

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