Help with case number :0185603779 not resolved. Can someone please help me??????????????

I have Adobe Digital Edition 2.0 on my computer. I am receiving a message that it has stopped working.
I had contacted Adobe previously, but the issue was not resolved. Can you please help me?????????????

I concur with dwb's assessment. See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths, and
Myths of required versus not required maintenance for Mac OS X for information.

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I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?

I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?

Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy

Number 4 on my wireless keyboard is not working can someone please help

number 4 on my wireless keyboard is not working can someone please help

You do know with absolute certainty he, that the mic does not work at all? Have you tried recording a video with sound to test to make sure that the microphone isn't working?
if you have tried recording a video with sound and that did not work, have you tried any troubleshooting steps at all? Have you looked to see if there is any debris covering the mic? Or do you have a cover that could be interfering with the microphone?
you can start with a reset of the iPad if you haven't done anything else. Hold down on the sleep and home buttons at the same time, for about 10 seconds, until the Apple logo appears on the screen. When you see the Apple logo on the screen, you can let go of the buttons and let the iPad start up. Try the microphone after the iPad starts up again.
You could try restoring the iPad to factory settings and see if that recovers the microphone for you.
Use iTunes to restore your iOS device to factory settings - Apple Support
It is also possible that you could have a hardware issue which you will not be able to resolve on your own. If you cannot find any other way to get the microphone to work you may end up having to take it to an Apple store and let an Apple genius evaluate the device.

Iweb will not open, can someone please help me?

I opened iweb once and started my website, then the program quit unexpectedly and now it will not open anymore. can someone please help me because i really need to use the program.
Thanks
Courtney

Were you able to launcn iWeb as part of the second fix, that of creating a new domain file? Did iWeb open then? If not boot into Safe Mode and see if iWeb will launch. If it does reboot normally and try again.
If still a no go log into another user account on your Mac and see if iWeb will launch and open a domain file? If so than there's something in your account that is the culprit.
If you can't launch iWeb in the other user account then a reinstallation of iWeb seems warranted. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apple the requried updaters.

I need some help with my java game using applets, CAN SOMEBODY PLEASE HELP

Hi,
I am in the process of creating a RPG program using Java. I am not very experienced with java, however the problem i am currently facing is something i can't seem to figure out. I would like to draw a simple grid where a character (indicated by a filled circle) moves around this grid collecting items (indicated by a red rectangle). When the character moves on top of the grid with the item, i would like it to disappear. Right now i am not worrying about the fact that the item will reappear after the character moves away again, because sometimes, when the character moves over the item, nothing happens/another item disappears. i have been at this for 4 days and still cannot figure out what is goign on. can somebody please help me? it would be most appreciated.
Thanks
PS if i needed to send you my code, how do i do it?

Thank you for replying.
The thing is, I am taking java as a course, and it is necessary for me to start off this way (this is for my summative evaluation). i agree with you on the fact, however, that i should go in small steps. i have been doing that until this point, and my frustration caused me to jump around randomly for an answer. I also think that it may just be a bug, but i have no clue as to how to fix it, as i need to show my teacher at least a part of what i was doing by sometime next week. Here is my code for anybody willing to go through it:
// The "Keys3" class.
import java.applet.*;
import java.awt.*;
import java.awt.Event;
import java.awt.Font;
import java.awt.Color;
import java.applet.AudioClip;
public class Keys3 extends java.applet.Applet
    char currkey;
    int currx, curry, yint, xint;
    int itmval [] = new int [5],
        locval [] = new int [5],
        tempx [] = new int [5], tempy [] = new int [5],
        tot = 0, score = 0;
    boolean check = true;
    AudioClip bgSound, bgSound2;
    AudioClip hit;
    private Image offscreenImage;
    private Graphics offscreen;     //initializing variables for double buffering
    public void init () //DONE
        bgSound = getAudioClip (getCodeBase (), "sound2_works.au");
        hit = getAudioClip (getCodeBase (), "ah_works.au");
        if (bgSound != null)
            bgSound.loop ();
        currx = 162;
        curry = 68;
        setBackground (Color.white);
        for (int count = 0 ; count < 5 ; count++)
            itmval [count] = (int) (Math.random () * 5) + 1;
            locval [count] = (int) (Math.random () * 25) + 1;
        requestFocus ();
    public void paint (Graphics g) //DONE
        resize (350, 270);
        drawgrid (g);
        if (check = true)
            pickitems (g);
            drawitems (g);
        g.setColor (Color.darkGray);
        g.fillOval (currx, curry, 25, 25);
        if (currkey != 0)
            g.setColor (Color.darkGray);
            g.fillOval (currx, curry, 25, 25);
        if (collcheck () != true)
            collision (g);
        else
            drawitems (g);
    } // paint method
    public void update (Graphics g) //uses the double buffering method to overwrite the original
                                     //screen with another copy to reduce flickering
        if (offscreenImage == null)
            offscreenImage = createImage (this.getSize ().width, this.getSize ().height);
            offscreen = offscreenImage.getGraphics ();
        } //what to do if there is no offscreenImage copy of the original screen
        //draws the backgroudn colour of the offscreen
        offscreen.setColor (getBackground ());
        offscreen.fillRect (0, 0, this.getSize ().width, this.getSize ().height);
        //draws the foreground colour of the offscreen
        offscreen.setColor (getForeground ());
        paint (offscreen);
        //draws the offscreen image onto the main screen
        g.drawImage (offscreenImage, 0, 0, this);
    public boolean keyDown (Event evt, int key) //DONE
        switch (key)
            case Event.DOWN:
                curry += 46;
                if (curry >= 252)
                    curry -= 46;
                    if (hit != null)
                        hit.play ();
                break;
            case Event.UP:
                curry -= 46;
                if (curry <= 0)
                    curry += 46;
                    if (hit != null)
                        hit.play ();
                break;
            case Event.LEFT:
                currx -= 66;
                if (currx <= 0)
                    currx += 66;
                    if (hit != null)
                        hit.play ();
                break;
            case Event.RIGHT:
                currx += 66;
                if (currx >= 360)
                    currx -= 66;
                    if (hit != null)
                        hit.play ();
                break;
            default:
                currkey = (char) key;
        repaint ();
        return true;
    public boolean collcheck () //DONE
        if (((currx == tempx [0]) && (curry == tempy [0])) || ((currx == tempx [1]) && (curry == tempy [1])) || ((currx == tempx [2]) && (curry == tempy [2])) || ((currx == tempx [3]) && (curry == tempy [3])) || ((currx == tempx [4]) && (curry == tempy [4])))
            return false;
        else
            return true;
    public void collision (Graphics g)
        drawgrid (g);
        for (int count = 0 ; count < 5 ; count++)
            if ((currx == tempx [count]) && (curry == tempy [count]))
                g.setColor (Color.darkGray);
                g.fillOval (currx, curry, 25, 25);
            else if ((currx != tempx [count]) && (curry != tempy [count]))
                g.setColor (Color.red);
                g.fillRect (tempx [count], tempy [count], 25, 25);
    public void drawitems (Graphics g)
        for (int count = 0 ; count < 5 ; count++)
            g.setColor (Color.red);
            g.fillRect (tempx [count], tempy [count], 25, 25);
    public void pickitems (Graphics g)
        check = false;
        for (int count = 0 ; count < 5 ; count++)
            if (locval [count] <= 5)
                tempy [count] = 22;
            else if (locval [count] <= 10)
                tempy [count] = 68;
            else if (locval [count] <= 15)
                tempy [count] = 114;
            else if (locval [count] <= 20)
                tempy [count] = 160;
            else if (locval [count] <= 25)
                tempy [count] = 206; //this determines the y-position of the item to be placed
            if (locval [count] % 5 == 0)
                tempx [count] = 294;
            else if ((locval [count] == 1) || (locval [count] == 6) || (locval [count] == 11) || (locval [count] == 16) || (locval [count] == 21))
                tempx [count] = 30;
            else if ((locval [count] == 2) || (locval [count] == 7) || (locval [count] == 12) || (locval [count] == 17) || (locval [count] == 22))
                tempx [count] = 96;
            else if ((locval [count] == 3) || (locval [count] == 8) || (locval [count] == 13) || (locval [count] == 18) || (locval [count] == 23))
                tempx [count] = 162;
            else if ((locval [count] == 4) || (locval [count] == 9) || (locval [count] == 14) || (locval [count] == 19) || (locval [count] == 24))
                tempx [count] = 228;
    public void drawgrid (Graphics g) //DONE
        g.drawRect (10, 10, 330, 230); //draws the outer rectangular border
        int wi = 10; //width of one square on the board
        int hi = 10; //height of one square on the board
        for (int height = 1 ; height <= 5 ; height++)
            for (int row = 1 ; row <= 5 ; row++)
                if (((height % 2 == 1) && (row % 2 == 1)) || ((height % 2 == 0) && (row % 2 == 0)))
                    g.setColor (Color.gray);
                    g.fillRect (wi, hi, 66, 46);
                else /*if (((height % 2 == 0) && (row % 2 == 1)) || ((height % 2 == 0) && (row % 2 == 0)))*/
                    g.setColor (Color.lightGray);
                    g.drawRect (wi, hi, 66, 46);
                    g.setColor (Color.lightGray);
                    g.drawRect (wi, hi, 66, 46); //drawn twice to make a shadow effect
                wi += 66;
            wi = 10;
            hi += 46;
        } //this draws the basic outline of the game screen
} // Keys3 class

My imessage is not working can someone please help me.

Will someone please help me?

I'm having problems with my iMessage too. I have two iPhones currently connected with my iPad. Since the update my daughters phone has not received any iMessages. The iPad can though and I don't want to receive her messages. How can I reverse this so she can receive iMessages again and not me?

I upgraded Mac OSX10.5.8 to 10.9.1 and now the filemaker pro 7 file will not work can someone please help?

I upgraded from OSX10.5.8 to 10.9.1 but now my main application Filemaker pro 7 does not work and I get a message that it is not supported. Can someone advise or help?

FileMaker Pro 7 was released in 2004 so it is a PPC application, which means it will never run under Mavericks. Latest version of FileMaker is 13. Try a free trial version by downloading from here. See the Trial software area near the bottom.
Best of luck.

Okay, so i want to purchase music on here but its saying im answering my secuirety questions incorrect and i keep sending the email to reset the information and its not sending can someone please help me??

I just really want ot buy some music but its not letting me and i'm getting severley angerd at this soemone PLEASE HELP ME.

Contact iTunes customer support for assistance.

Facebook is not loading on my iphone 5. I tried changing password and resetting but still not working. can someone please help?

facebook not loading on my iphone 5

Delete the Facebook app then reinstall.
Tap and hold down the Facebook app until it jiggles then tap the x then tap Delete. Press your Home button once or twice to stop the jiggling.
Restarrt your iPhone.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
Then press and hold the Sleep/Wake button until the Apple logo appears.
Then go to the App Store and re download Facebook.

HT1212 i have tryed recovering my ipod and its not its still disabled can someone please help me

I have tryed recovering my ipod and its still not diabled can someone please help me

Try letting the battery fully drain. After charging for an hour try recovery and DFU modes.
Try on another computer
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hello, my ipod nano 6th generation is with the black screen, now restored, already pressed for 8 seconds and decrease volume botação start and not resolved, can someone help?

Hello, my ipod nano 6th generation is with the black screen, now restored, already pressed for 8 seconds and decrease volume botação start and not resolved, can someone help?

I am currently having this same problem. This nano lasted me less than 2 years.

HT5824 My iPad has been stolen. I need the serial number to report it to the authorities. I dont have the box it came in or the receipt and its not on my itunes on the computer because I didnt use it or music, just pictures. Can someone please help???

My iPad has been stolen. Someone broke into my house on Tuesday. I have already tried locking it through icloud. I have reported this to the authorities but they cannot do much unless I give them the serial number to the iPad. With the serial number they can put it into a database and send that inormation to pawn shops, so i the theie tries to pawn it, the pawn shop employeee can convscate the iPad and hand it over to the authorites. I need the serial number to report it to the authorities. I dont have the box it came in or the receipt and its not on my itunes on the computer because I didnt use it or music, just pictures. Can someone please help??? btw, some words are misspelled becasue the letter that comes ater the letter E, doesnt work on my keybord.
Thanks

Serial Number
http://support.apple.com/kb/HT4061
Sign in to My Support Profile
https://supportprofile.apple.com/

My iPhone 4 will not sync my new voice memos from the "Voice Memos" app to my computer. This is frustrating, should not be so hard, can someone please help. I use PC with windows 7 with iPhone version 6.1.3 and iTunes most recent. Thanks.

My iPhone 4 will not sync my new voice memos from the "Voice Memos" app to my computer. This is frustrating, should not be so hard, can someone please help. I use PC with windows 7 with iPhone version 6.1.3 and iTunes most recent. Thanks.

In the Music tab of iTunes, do you have 'Include Voice Memos' checked?

My MacBook Pro iTunes movie purchase is not showing in iTunes store movie purchases nor does it show on my iPad or Apple TV. Can someone please help me with a solution? Thanks.

First of all, I live in Ho Chi Minh City, Vietnam. Sometimes, I use a VPN to search on the web here. I purchased Toy Story 3 on my MacBook Pro 2011 OS/X - Lion through iTunes. I initially had trouble downloading it which may be due to being on and off the VPN but after a while it finally downloaded and shows up in my iTunes library on my MacBook.
Under my Apple ID account (which is the only Apple ID account I have), I look under purchase history and it shows that I paid for Toy Story which is where I got my Order # from. But if you go to the iTunes Store then to the Quick Links then click on Purchased, under all my Movies, it does NOT show Toy Story 3 as one of my movies.
Now when I go to my iPad (3rd gen.), Toy Story 3 does not show up under purchased movies (all or not on my iPad). It does not show up on my Apple TV as well. If I want to have Toy Story 3 on my iPad or Apple TV, then it says I have to purchase it again.
I have searched for help via Apple support communities but so far none of their solutions have worked for me. I have tried logging off iTunes & App Store on iPad and also shutting down the iPad. I also made sure that under iTunes Preferences>Store that iTunes in the Clouds purchases is checked. Can someone please help me with this? Your consideration is greatly appreciated. Thanks.

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

I guess I will wrap this up. I have abandoned iPhoto and viewing my Photo Streams using it and moved to Adobe products (Bridge + PS). So that's that.

Help with case number :0185603779 not resolved. Can someone please help me??????????????

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