Help With iTunes: Doesn't Open At All

Question

Howdy,
For the past month or so, iTunes hasn't open at all on my computer. Every time I click on it, the hourglass symbol appears, but then it just dissapears, and the program doesn't come up at all. Even when I plug my iPod in, the program still doesn't open. I tried downloading and installing the newest version, as well as various other troubleshootings, but to no avail. Can someone reply ASAP regarding my issue.

Answer 1

I had this trouble... I fixed it with the help of the technicians on the phone at ipod.
the method that worked for my windows xp version was
-go to start
-click run
-type in msconfig click ok
then it gets complicated a window will open it will have the tabs services and startup, the two at the end.
in order to make sure its a services or startup you go to services first
in the bottom of the window there will be a check box with the words hide all Microsoft services check that box
then click disable all in the right hand corner.
do not hit ok right away.
next go to the startup tab.
and disable all of those by clicking disable all in the bottom right corner
click ok
it will ask if you want to restart your computer.
click restart.
when you log back on
a configuration box will pop up, and you should check the box then click ok
then click control, alt, delete.
with task open, then open itunes with the desktop icon or in start.
go to processes to see if itunes is still in the process of opening.
if it opens it is one of your services and or startup programs that is not allowing it.
next you go back to start, run..,
and
put in msconfig
then go back to the services tab and enable all.
click ok
restart your computer.
when you computer is restarted
open up the task manager
and open go to processes and with task is open, then open itunes with the desktop icon or in start.
if it opens then it is not one of your services that is blocking it.
if it does not, then it is one of your services blocking it.
next
you have to narrow it down to either the start up program that is blocking it or the services program,
for me it was startup.
what you have to do it enable only half of the programs in your problem area(services or start up)
I counted out the number of programs in mine and did it evenly.
*note if you have a problem with services remember to check hide all Microsoft services *
if it works, then you know its not in that half.
if it does not work you know it is in that half.
you just keep doing this,
until you have narrowed it down
I was told it would take 3 to 4 restarts if I was lucky,
it took me 10
and 4 programs were a problem to me.
how ever they were not programs that I needed to be in my startup menu.
if you do need the program that is causing the problem, you could possibly only turn it off when using itunes or
you could call the support for that program and see if any patches are available.
* note: sometimes a Norton can interfere with the openening of itunes, it is easy to determine if it is that, in which case you disable Norton, and see if it opens.*
the latest version of itunes is compatible with Microsoft Antispyware.