Help with iTunes store not loading after 10.4/10.5 updates

Hello,
Ever since the 10.4 update, I cannot login to the iTunes store. The status bar flickers and then stops half way. I thought the 10.5 update would fix it and it did not. I uninstalled/re-installed and still nothing. I see lots of others are having this same problem with no luck. iTunes "help" just sends me links to stuff I have already tried. My router has all the proper ports open, iTunes has proper permissions in my filters...basically nothing has changed on my end. Everything worked fine pre 10.4. It all started with 10.4! Anyone out there have a solution?

Try this
Reset the WinSock key
If you are unable to identify the software that installed the LSP, you are unable to remove this software because it performs an important function for you, or you've removed this software and the issue persists, you may wish to reset the WinSock key.
To do so, please do the following in an administrator user:
Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.
Windows XP: Click Start > Run and type in cmd.
Enter the following command: 
netsh winsock reset
Restart the computer and test the issue.

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    APPLICATION NAME
    cloudos
    ERROR
    authDidNotConnect
    TYPE
    server
    APP STATECHART
    SC.Statechart:sc915
      initialized: true
      name: cloudos-statechart
      current-states: [
        active.authUI.fieldsEditable
      state-transition:
        active: false
        suspended: false
      handling-event: false
    BUILD NUMBER
    14C.131409
    TIME
    Fri May 02 2014 21:03:39 GMT+1000 (EST)        (1399028619503)
    HOST
    www.icloud.com
    USER AGENT
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0
    ENVIRONMENT
    PROD
    RECENT LOG MESSAGES
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/springboard' already loaded.
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: SC.Module: Evaluating JavaScript for module 'cloudos_foundation/springboard'.
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Loading localized strings and metrics
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: -->  Request 1:   GET to /applications/pages/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: -->  Request 2:   GET to /applications/numbers/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: -->  Request 3:   GET to /applications/keynote/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN initialize statechart
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: __ROOT_STATE__
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: ---
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: ---
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: __ROOT_STATE__
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: loading
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: loading
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: __ROOT_STATE__
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: validatingAuth
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: loading
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: loading
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: loading
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth.gettingReply
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: -->  Request 4:   POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=14C.131409&client Id=CA53A6CC-FA79-4150-AF39-248318487608,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: validatingAuth.gettingReply
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: validatingAuth
    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END initialize statechart
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Language check: null -> en-us. We WILL relocalize.
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: <--  Response 1:  200  (417ms),  headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=162, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="b8-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding  body: (omitted)
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Setting up appInfo for pages
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app pages
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: <--  Response 2:  200  (432ms),  headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=164, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding  body: (omitted)
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    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app numbers
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: <--  Response 3:  200  (451ms),  headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=165, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding  body: (omitted)
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Setting up appInfo for keynote
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app keynote
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/stylesheet. css'
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/javascript- strings.js'
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Prefetching module 'cloudos_foundation/language'.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/language' -> '/system/cloudos/14C.131409/cloudos_foundation/language/14C.131409/en-us/javasc ript-strings.js'
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/14C.131409/coreweb/date_formatter/14C.131409/en-us/javascript- strings.js'
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Prefetching module 'cloudos_foundation/alarms'.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/styleshe et.css'
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/javascri pt-strings.js'
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/language' finished loading.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/language' was prefetched, not evaluating until needed.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/alarms' finished loading.
    Fri, 02 May 2014 10:22:59 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/alarms' was prefetched, not evaluating until needed.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: <--  Response 4:  0  (timed out),  headers:   body: (empty)
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: COS: invoking validateDidFail
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: validatingAuth.gettingReply: will handle event 'authDidNotConnect'
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: validatingAuth.gettingReply
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: validatingAuth.gettingReply
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth.gettingReply
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.downloadingAuthModule
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/14C.131409/cloudkit/photo/14C.131409/en-us/javascript.js'
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/[email protected] '
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/javascript-string s.js'
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.downloadingAuthModule
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' finished loading.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/auth_ui'.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.downloadingAuthModule
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.downloadingAuthModule
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.downloadingAuthModule
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Preloading background images, but every image was already loaded. Running callback immediately.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: At long last, SpringboardView is now allowed to generate button instances!
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 9 conditions. Requirement was: initial set of buttons
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 8 conditions. Requirement was: Button for mail
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for contacts
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for notes
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for reminders
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 4 conditions. Requirement was: Button for find
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: Button for pages
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: Button for numbers
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: Button for keynote
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: Springboard View has become ready to show! All of its wait conditions have been satisfied.
    Fri, 02 May 2014 10:23:36 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:23:36 GMT:  DEBUG: -->  Request 5:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:23:51 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:23:51 GMT:  DEBUG: -->  Request 6:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:24:54 GMT:  DEBUG: <--  Response 5:  200  (78147ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:24:54 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:24:58 GMT:  DEBUG: <--  Response 6:  200  (66699ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:24:58 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:29:18 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:29:40 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:30:34 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
    Fri, 02 May 2014 10:30:41 GMT:  DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
    Fri, 02 May 2014 10:30:41 GMT:  DEBUG: -->  Request 7:   POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:31:00 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:31:11 GMT:  DEBUG: <--  Response 7:  0  (timed out),  headers:   body: (empty)
    Fri, 02 May 2014 10:31:11 GMT:  DEBUG: COS: invoking loginDidFail
    Fri, 02 May 2014 10:31:11 GMT:  WARN:  Auth: No auth bag or recognized status code
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:31:19 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:31:19 GMT:  DEBUG: -->  Request 8:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:31:24 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:32:05 GMT:  DEBUG: <--  Response 8:  200  (46127ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:32:05 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:34:54 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:33 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: -->  Request 9:   POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: -->  Request 10:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:37:55 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:59 GMT:  DEBUG: autoUpdate: Running latest build, 14C.131409
    Fri, 02 May 2014 10:38:03 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:38:14 GMT:  DEBUG: <--  Response 9:  0  (timed out),  headers:   body: (empty)
    Fri, 02 May 2014 10:38:14 GMT:  DEBUG: COS: invoking loginDidFail
    Fri, 02 May 2014 10:38:14 GMT:  WARN:  Auth: No auth bag or recognized status code
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:38:18 GMT:  DEBUG: <--  Response 10:  200  (34469ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:38:18 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:38:22 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:38:22 GMT:  DEBUG: -->  Request 11:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:38:25 GMT:  DEBUG: <--  Response 11:  200  (3398ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:38:25 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:38:37 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:39:47 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:42:58 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:43:45 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:44:12 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:52:58 GMT:  DEBUG: autoUpdate: Running latest build, 14C.131409
    Fri, 02 May 2014 10:59:09 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 11:03:38 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.

    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • ITunes Store Not Loading with no error message and have gone through all online support procedures

    Hi I am trying to conect to the iTunes store here in NJ via my laptop and my school's Wifi network, but nothing ever happens...
    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
    I have followed all the iTunes online support procedures for trying to reslove the issue including: reinstalling iTunes, wiping the ipconfig cache from the run dialogue box, adding iTunes to the firewall "allow" list, and even running the iTunes diagnostic for store connectivity. The diagnostic comes back saying that everything is fine but that iTunes cannot make a secure connection to the store, when I try to follow the help button from the diagnostic, iTunes tells me that it cannot connect to the internet and to make sure that my computer has all network cables plugged in etc. but obviously that is not the issue, or I wouldn't be able to be online to post this message...
    I know that it has nothing to do with my campus' network, because I am able to view the iTunes store via my iPhone 3GS on the same network.
    I am using a Dell Precision M6300 with an intel Centrino Duo and Windows XP service pack 3.
    HELP!!!!!
    -Duncan-

    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Itunes store not loading on iphone 5 after ios 7 update

    I rescently updated to ios 7 and now my itunes store does not work. I open the app and it shows the little loading symbol in the status bar next to the wifi signal, after a few seconds its stops loading and allows me to scroll but the page is completely blank. All of the little tabs at the bottom still are clickable but they do not display the propper page either. iTunes radio also will not allow me to look at the song info and click the options button (??) next to the option to buy the song. All help is appreciated
    i have already tried some of the other options i have seen online:
    turning phone on and off
    hard restarting phone (home and power button)
    logging out of itunes store and app store
    logging out and hard restarting
    connecting from both wifi and cell

    The music player does not remember where the last session ended.  I have about 1000 songs on my iPhone.  I play the songs in the Shuffle mode - and it worked fine on iOS 5.x.  Ever since I updated to iOS 6.0, the shuffle seems to be seriously broken.  It repeats the song sequence of previous session in the exact order instead of starting from where the session ended.  God forbid if your last session was 10-25 songs long - you'll have to hit the Next song so many times to listen to something that you have not heard for a while.

  • Help with Itunes store connection

    Hi
    I have recently downloded version 7 of Itunes but am having problems accessing the Itunes store when I click on it the following error message appears
    Itunes could not connect to Itunes Store. The network connection was reset make sure your network connection is active and try again.
    Please help

    Hello
    I had exactly the same problem. I tried all of the above suggestions but the problem persisted. I contacted my ISP (Tiscali) and got this response from them. The first suggestion worked for me after I had rebooted. The steps must be performed in sequence:
    Step : 1 Check SSL & TSL settings
    Step : 2 Add port 80 and 443 if you have installed Norton Internet Security
    Step : 3 Add "ituneshelper.exe" to the list of allowed application, if your computer is installed with Windows XP Service Pack II
    Step : 4 Perform some advanced troubleshooting steps
    # Step 1 : Ensure the SSL and TSL are checked #
    1. Start Internet Explorer.
    2. Click Tools/Internet Options
    3. In the Advanced Tab scroll down to Security and make the that SSL 2.0 and TSL 1.0 are checked.
    # Step 2 : If your computer is immunized with Norton Internet Security #
    If you are using iTunes 6.0.4.2 and have Norton Internet Security installed then make sure that Ports 80 and 443 are added. You can perform the following steps to add the ports:
    iTunes must connect to the Internet to download music from the Music Store or get CD track information from CDDB. Norton Internet Security or Norton Personal Firewall may block iTunes from doing these things.
    To set up Norton Internet Security or Norton Personal Firewall to allow iTunes to connect to the Internet, check for a program rule for iTunes. Set the rule to permit all. If no program rule exists for iTunes, add a rule.
    To check for an existing program rule for iTunes
    1. Start Norton Internet Security or Norton Personal Firewall.
    2. Click Personal Firewall.
    3. Click Configure.
    4. On the Programs tab, scroll through the Manual Program Control window until you find iTunes.
    5. Do one of the following:
    * If you find iTunes, then verify that the Internet Access setting is Permit All. If it is set to Deny, then set it to Permit All.
    * If you do not find iTunes in this list, then you must add a program rule to allow iTunes to access the Internet.
    To add a program rule for iTunes
    1. Open Norton Internet Security or Norton Personal Firewall.
    2. Click Personal Firewall.
    3. Click Configure.
    4. On the Programs tab, click Add.
    5. In the Select a program window, browse to iTunes.exe.
    6. Click Open.
    7. In the Program Control window, click Permit All, then click OK.
    8. Repeat steps 4–7 for iTunesHelper.exe.
    9. Click OK.
    # Step 3 : If you are using Windows XP Service Pack II : #
    In case you are using Windows XP Service Pack II then make sure to unblock the ituneshelper.exe. Please perform the following steps:
    1. Start Control Panel - > "Security Center".
    2. Selected firewall/program permissions, scrolled down to the "ituneshelper.exe" and changed the pull down menu from block to allow.
    # Step 4 : Perform Advanced Troubleshooting steps #
    In case issue persists after performing all the steps, I request you to visit the following link and perform some advanced steps:
    http://docs.info.apple.com/article.html?artnum=300870
    Note: The link above will take you to a non Tiscali's Web site. Tiscali does not control and is not responsible for information outside of the Tiscali's Web site.

  • Help! Aspyr Games Not Loading After Updating To Mac OS X 10.4.11

    I can't seem to get my Sims 2 game to load after installing the latest update. It will bounce once in the dock then disappear.
    I called Aspyr and they said it was a problem with Apple's update, not their game(s) or company.
    I was told to see if I could update to 10.5.5 and that this should fix things. How would I do that, and first of all, would that be a good idea? Is it even possible? I'm (clearly) running Tiger.
    I'm very confused because I haven't been able to connect to the internet for about a month and finally installed the Apple updates and then I started having all these problems. I'm not sure what to do!
    Thanks in advance for your help!
    Message was edited by: papersky06

    Run Disk Utility and repair permissions on your drive. If that doesn't work, follow the more extensive instructions for repairing your drive.
    As you have observed, you are running Tiger and the company told you to upgrade to Leopard, which I agree isn't very helpful unless you want to upgrade (is it worth it?).
    [Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
    [Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
    [Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
    [Post by japamac about using fsk|http://discussions.apple.com/thread.jspa?threadID=1649143&tstart=0]
    From BDaqua (couldn't have said it better):
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer (Edit: Do not use this disc if it is not the same general version as what you have currently on your computer, e.g. use a Tiger disc for a Tiger drive, not a Panther disc), then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk.
    Then Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes."

  • Please Help! itunes store NOT WORKING AT ALL!!

    Ok so everytime i try to go to the itunes store a little message comes up saying it cannot connect and that i should check my network connection and try again.
    my network connection is fine!! does anyone know whats wrong and/or how to fix it? this has only happened since ive got my mac and i can't get new songs or get any album art which is seriously irritating! HELP PLEASE!!

    I know this is not much consolation, but please remember that it's Christmas with all those nice, new iPods, all the people who want to use their iTunes gift cards that Santa put in their stockings, etc. It's called the store servers are on overload & it's going to be tough making a connection the next couple of days. This happens every holiday season, so hang in there & keep trying.

  • Help with iTunes Store purchase

    Is there any way to contact the iTunes Store directly? I just purchased two songs and one of the songs sounds messed up. It fades in and out so bad it wasn't worth the purchase. It didn't sound that way while I was listening to it before the purchase at the iTunes Store, sigh. While it was downloading I was asked to update my acceptance of the new rules, etc, so I'm wondering if that had something to do with the quality of the purchase? I've ordered songs for years from iTunes and this is the first time I've ever had a problem with a purchase. Anyone know how I can resolve this problem?
    Thanks,
    Renee

    Good grief! Believe it or not Dave, I actually went to that page but I immediately zeroed in on all the help links, didn't see what I was looking for so I left, never noticing the big HELP email icon at the top of the page, ugh. Thanks for the quick response. By the way, when following through with your directions I was also led back to my own iTunes account where, if I had looked under "recent purchases" I would've found another way to contact iTunes about the song. Am I allowed to blame it on lack of sleep since I'm not a blond? lol
    Thanks!

  • ITunes store not loading on any devices, iPads, iMac, iTunes store not loading on any devices, iPads, iMac

    itunes store decided not to load on any my devices, 3 ipads, iphone and imac.
    all worked until i tryed to listen to an audiobook preview, then froze, reset now just sits "loading"

    Try resetting Winsock, it looks like it worked for quite a few people in this thread -> With iTunes 10.4 I can access iTunes store.
    MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator".  Once it opens, type in the following command...
    netsh winsock reset
    hit enter and it should say something like winsock reset successful now reboot your computer.
    If that doesn't work, try uninstalling Safari, QuickTime, and iTunes (along with related components). Then just reinstall the latest version of iTunes, without installing downloading and installing Safari or QuickTime seperately.
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • ITunes Store not working after update

    iTunes Store crashes every time you open it after iphone update. Many others are experiencing the Same issue.

    Hi justineflow, is your problem similar to this - https://discussions.apple.com/thread/4318276?tstart=0
    It seems maybe iTunes is being updated or there is an issue with 10.7 for some people not using Lion or Mountain Lion..? Wondered if it was a Snow Leopard thing but you're using 10.3.9 so that's not the issue. Wondering if it's just a UK thing...

  • PLEASE HELP! iTunes store not working, network connection?

    oh-my-gosh, i've been working with iTunes for the last few hours. i cannot figure out what is wrong with this. i've been trying to read the other posted messages but i don't understand what the problem is. every time i go to connect to the iTunes store on iTunes it says that 'iTunes could not connect to the iTunes store. make sure your network connection is active and try again later.' i've been waiting pretty patiently, with no results. i'm so frustrated. i can't sign in on iTunes or anything. i'm becoming soooo mad. i just got this for christmas and i'm ticked. someone please help me?!?!?!?!?!!?!?!? i'm desperate!

    I know this is not much consolation, but please remember that it's Christmas with all those nice, new iPods, all the people who want to use their iTunes gift cards that Santa put in their stockings, etc. It's called the store servers are on overload & it's going to be tough making a connection the next couple of days. This happens every holiday season, so hang in there & keep trying.

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