Help with my addicted Ipod 5th generation!

My Ipod 5th generation is fully charged but only works if it is charging. When I try to turn it on (in this case it's not charging) the apple sign shows but then it turns off again. I have updated it to see if it would fix the problem but nothing... A couple months ago it reserted by it self... It has gone mental... Or it was brainwashed like when I try to explain to someone what happened. I could only update it now though. Please guys, help me.. I need my music...
Sincerely
Luthyn ^.^

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

Similar Messages

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Whenever I go to iTunes with my iPod 5th generation 32 gb iPod Touch, running iOS 8.0.2, It tells me that the "Other" category is using up 14.59 gb of data. I have no clue why it says this and I have searched the internet for fixes and none worked.

    Whenever I go to iTunes with my iPod 5th generation 32 gb iPod Touch, running iOS 8.0.2, It tells me that the "Other" category is using up 14.59 gb of data. I have no clue why it says this and I have searched the internet for fixes and none worked. I have tried on a windows and a mac and noticed no change. I have tried restoring to a backup but that didn't help. I haven't had time to do a full restore but I will try if the problem persists.

    An "other" larger than about 1 1/2 GB indicates corrupted files.
    What is the Other on my iPhone and How to Remove It
    What is "Other" and What Can I Do About It?
    Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
    To restore to factory settings/new iPod see:
    iTunes: Restoring iOS software

  • HT4623 Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

    Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

    Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
    Be patient and try again later.

  • HI!!!HELP?someone............new ipod 5th generation user here....pls

    I bought a new ipod 5th generation (30gig)2 and a half months from now.
    Problems:
    1.) I accidentally/i intended to reset my ipod while still connected to pc (windows xp->how stupid of me.
    2.) After resetting all videos,songs etc... are gone but pic are still in my ipod-> where did they go?deleted perhaps?
    3.) I deleted the itunes, restart my pc and reinstallitunes and again and restart my pc bec itunes no longer recognize my ipod->(itunes says:i need to have an ipod software updater to restore factory settings)
    4.) I go to the apple website to download latest ipod updater then i saved it to: Save to disk
    5.) Then in my pc desktop an icon for adobe:ipodsetup.exe->click it but it says:There was an error opening this document.The file is already open or in use by another application.-> cant understand what it implies...
    6.) So because of that i deleted all the remaining files in my ipod which was MY PICS. so it leaves my ipod no songs etc as in empty as ever.
    7.) I reset it twice and turned it ON->of course not connected to pc or anything-so i checked out the SETTINGS of my ipod, then to ABOUT, then discovered that -IPOD SONGS:0,VIDEOS:0,PHOTOS:0,CAPACITY:27.8(i have no questions about this i know why 2.2 was already consumed because of the menus/internal settins whatever), but AVAILABLE:23.5!!!!!!!!->WHY?I THOUGHT IT WILL GO BACK TO 27.8, does this mean my ipod has some defects or something?i took care of my ipod has a protective crystal casing, never fall of from my hands/while being use in short its my partner in life as of now.
    8.) so if anyone who has a kind heart to hear my problems please help me..thank you
    ipod 5th generation (30 gig video)   Windows XP  

    WOW, you have a big problem. My first suggestion is to restore your ipod, like btabz said. Other things you could do are 1). Send it in to a electronics store or apple.
    2). Get a new ipod (LAST RESORT)
    3). 5 R's- See http://www.apple.com/support/ipod/
    -Taps-

  • I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

    Hello,
    I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
    I really need help.

    What happens when you connect to computer and restore via iTunes?
    Without knowing that:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Lost manual & set-up disc to iPod 5th generation....HELP?!

    My son lost the manual and start-up/set-up disc to his iPod 5th generation. I asked someone to download a few songs for me & they downloaded almost 6,000 songs.....only 20 songs are acceptable for my son, who is at the age where he has certain songs he likes & dislikes, but I havent a clue how to delete the songs that he doesn't want.....please help, he is devastated that he waited until the holiday & now cannot listen to/play his new iPod.......

    See this for info on deleting songs...
    http://docs.info.apple.com/article.html?artnum=60940
    Here is the iPod's manual...
    http://manuals.info.apple.com/en/iPodFeaturesGuide.pdf
    And this is the software that was on the CD...
    http://www.apple.com/ipod/start
    btabz

  • My ipod 5th generation charges when connected to my PC but not recognised in itunes with windows 8.1

    Why is my ipod 5th generation not recognised in itunes in windows 8.1?Connection to my PC only charges the battery.

    Did this iPod previously work with this computer (running Windows 8.1), and does not now for some reason?  Or is this the first time (or the first time with Windows 8.1)?
    The fact that only the battery charging symbol appears on the iPod screen seems to indicate that the iPod does not recognize a data connection.  It's like you are connecting the iPod to USB (wall) power adapter.  It is likely that the Windows system also does not see the iPod as a connected device; you should confirm by looking at Device Manager.
    You should rule out a faulty USB docking cable.  The dock connector has separate connection points for power and data, so it is possible for it to connect to charge the battery but not connect for data.  So, if possible, try another docking cable, or try the cable you have with another Apple device.
    You should rule out a problem on the USB port.  If you connect something else to the same port, does it work properly?  Preferably, you should use something similar, like a USB flash drive or port-powered external drive, and try copying over some large files.
    If the USB port and docking cable are OK, the cause is more likely to be on the iPod (such as a dock connector that is worn out from use).

  • Okay so my ipod 5th generation, isnt turning on at all. It isnt charging either, its not responding at all. Now I cant restart it because my home button is broken.  So what do i do? I cant buy another one, N couldnt back it up on i Cloud. so help

    Okay so my ipod 5th generation, isnt turning on at all. It isnt charging either, its not responding at all. Now I cant restart it because my home button is broken.  So what do i do? I cant buy another one, N couldnt back it up on i Cloud. so help . this had happened to me before, so i left my ipod on the charger all day and left it alone and later that night turned on. but this time that didn't work. but this time i kept trying to turn it on while it was on the charger. i need this ipod. only this one. so please help

    Try:
    Turn on without Home/Power Button

  • Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod 5th generation won't turn on and my home button broke so how can my iPod turn on? please help

    my iPod 5th generation won't turn on and my home button broke so how can I turn on my iPod without having to press both buttons. please help!

    See this previous discussion:
    Turn on without Home/Power Button

  • HT1339 I have reset my IPOD 5th generation but it will not reset my apple ID, can anyone help?

    I purchased a IPOD 5th generation for my daughter and she started the set up and it wouldn't let her download games and apps, so I reset it but it will not reset her apple ID? The reason I did this is because it would say she has reach her limit on apple id's? Not sure never owed a apple before please help..

    Do you have the latest version of iTunes installed? The latest version is 10.5.1.
    Have you tried a different USB port?
    Rebooted the computer?
    Reset or restarted the iPhone?

  • I have an iPod 5th generation 30 gb it charges on mac os iTunes fine,but i still have problem i can't put now tunes on the iPod i tried every thing reset and all of this stuff..help please

    I have an iPod 5th generation 30 gb it charges on mac os iTunes fine,but i still have problem i can't put now tunes on the iPod i tried every thing reset and all of this stuff..help please

    Hi Mohamed4000,
    Thanks for visiting Apple Support Communities.
    If your iPod isn't syncing, make sure you've tried all the steps in our iPod assistant:
    http://www.apple.com/support/ipod/five_rs/ipod5gen/
    Best Regards,
    Jeremy

  • I need help. For ipod 5th generation information

    How do i know if my ipod 5th generation is charging after its been dead for a long time

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • I have an IPod 5th generation and I would like to give it away with the apps, but have all personal data deleted, app can no longer be found in the apple store and I'd like to to be able to keep it

    I have an IPod 5th generation and I would like to delete all personal content, and be signed out of my Apple ID as well, but there are apps that no longer exist on the apple store that I would like to keep.

    Do this:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    Then go to Settings>General>Reset>Erase all content and settings

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