Help with Photoshop CS5 update?

I operate in Windows 7. Have been unsuccessful in updating. I keep getting error message serial number is not eligible. Can't understand the instructions on the page that lists this as a common problem. Please help.

This is what I see using that link I posted
Read before you download a CS5 product
You need your CS5 serial number to complete the installation. Need help finding your serial number?
Sign in to My Adobe to find serial numbers for registered products.
Or, see Find a serial number.
Make sure that your system meets the requirements for Creative Suite 5 products.
Having trouble? Get help from our community experts.
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Photoshop CS5, Photoshop CS5 Extended
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Similar Messages

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    http://kb2.adobe.com/cps/828/cpsid_82824.html
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    http://forums.adobe.com/community/photoshop

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    xstatic606 wrote:
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    http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html
    Boilerplate-text:
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    Which verison of camera raw do you have installed? I would update to the latest camera raw plug in. Here is a link to 6.7
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    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

  • Stretched photos after editing with photoshop CS5

    When I crop a photo with photoshop CS5 and then go and review it in Iphoto the picture looks like the unedited version in the "events" but when i double click on it it appears streteched. How do I fix this?
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  • Can I complete level 5 with Photoshop CS5?

    Not so much a question as a bug report. In Photoshop CS5, lesson number 5 (straighten a photo) doesn't work. The mechanism works (get the ruler and choose 'straighten'), but it doesn't detect that you have completed it because the button in CS6 is named "straighten layer" rather than "straighten". Works fine with the CS6 trial. I'm user "John Hattan", email [email protected] if you need more particulars.

    Mira,
    I'm using Windows 7, and my version is 12.0.4 x32. Thanks!
    Date: Tue, 12 Jun 2012 13:19:42 -0600
    From: [email protected]
    To: [email protected]
    Subject: Can I complete level 5 with Photoshop CS5?
        Re: Can I complete level 5 with Photoshop CS5?
        created by Mira D in LevelUp for Photoshop - View the full discussion
    Hi Jackson,  Can you tell me what OS version you are using?  And can you confirm your version of Photoshop (Photoshop>About Photoshop... on Mac and Help>About Photoshop... on Windows). Thanks!Mira
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4486768#4486768
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4486768#4486768. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in LevelUp for Photoshop by email or at Adobe Forums
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