Help with Zebra Label Printer and Multi Order Shipping Tool- Partial Label Printing

I have a zebra gx420d which is compatible the zebra 2844 (its the new model) and I am having a hard time printing labels with the multi order shipping tool. I have the correct driver, the printer test page works fine, and everything is configured for a 4x6 label.
I have set the selling preferences in paypal to match the zebra 2844 printer and within the mult order tool, I have edited the settings to also match zebra 2844.
My problem is that regardless of what or how I do it, my printer will only print a 1/4 of the label. It is not shrinking the label, it is starting to print at the correct size but stops 1/4 of the way through. Almost like it thinks my label size is too small but as i mentioned, I confirmed 4x6 on the label settings at both printer properties and printer preferences. I spent and hour on tech support with zebra and they confirmed the printer is working as it is supposed to. I also know this because my Amazon labels print correctly as well. Its only paypal and ebay labels that are not working. Very frustrating.  Can anyone help?

Hi,
did you upload the desgin in a standard text with option ITF? This you can copy then to the layoutset. At least this is the way of working with BARONE.
Cheers,
Stefan

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