Here are my Etrecheck results....can anyone help me get my computer faster? Problem description: Computer very slow-.and unresponsive EtreCheck version: 2.1.8 (121) Report generated April 16, 2015 at 10:19:42 AM EDT
Problem description:
Computer very slow….and unresponsive
EtreCheck version: 2.1.8 (121)
Report generated April 16, 2015 at 10:19:42 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 412
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Passport 0748 500.07 GB
EFI (disk3s1) <not mounted> : 210 MB
My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.gamed.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
6 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[running] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[unknown] com.mcafee.ssm.ScanFactory.plist [Click for support]
[unknown] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDSecurityHelper UNKNOWN (missing value)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
WDDriveUtilityHelper UNKNOWN (missing value)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Stamps.com: Version: 1.1.13 [Click for support]
DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
Safari Extensions: ℹ️
SiteAdvisor
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
Destinations:
My Passport [Local]
Total size: 499.73 GB
Total number of backups: 29
Oldest backup: 2013-05-17 22:06:43 +0000
Last backup: 2015-03-27 16:16:56 +0000
Size of backup disk: Too small
Backup size 499.73 GB < (Disk used 199.33 GB X 3)
Top Processes by CPU: ℹ️
6% backupd
5% WindowServer
1% Google Chrome
1% loginwindow
1% mtmd
Top Processes by Memory: ℹ️
289 MB Google Chrome Helper
189 MB Google Chrome
84 MB backupd
78 MB Mail
77 MB Finder
Virtual Memory Information: ℹ️
17 MB Free RAM
1.22 GB Active RAM
1.22 GB Inactive RAM
996 MB Wired RAM
54.55 GB Page-ins
1.93 GB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 03:11:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
Similar Messages
-
Complete wally when to comes to all things iMac.
What does this report say to the non-Wally's out there?
EtreCheck version: 2.1.8 (121)
Report generated 27 March 2015 8:02:21 pm AEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 5 days 4:30:9
Disk Information: ℹ️
WDC WD1001FALS-40U9B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (442.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. iPad
Apple Internal Memory Card Reader
Seagate BUP Slim BL 1 TB
EFI (disk1s1) <not mounted> : 210 MB
seagate 1T (disk1s2) /Volumes/seagate 1T : 999.86 GB (826.17 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[running] com.seagate.TBDecorator.plist [Click for support]
6 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[running] com.seagate.dashboard.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Messenger Application Hidden (/Applications/Microsoft Office 2008/Microsoft Messenger.app)
iTunesHelper UNKNOWN (missing value)
TomTomHOMERunner Application Hidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Dashboard UNKNOWN (missing value)
Seagate UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.6.5 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.0.0 [Click for support]
Silverlight: Version: 4.0.50917.0 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Seagate Dashboard for Mac OSX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 556.75 GB
Destinations:
Stephen Ferrigno's Time Cap [Network]
Total size: 998.06 GB
Total number of backups: 36
Oldest backup: 2014-12-24 14:09:26 +0000
Last backup: 2015-03-27 09:25:23 +0000
Size of backup disk: Too small
Backup size 998.06 GB < (Disk used 556.75 GB X 3)
Top Processes by CPU: ℹ️
8% iTunes
5% WindowServer
0% Safari
0% Mail
0% AppleSpell
Top Processes by Memory: ℹ️
146 MB iTunes
120 MB Photosmart_Plus_B209a_m__676834_
69 MB Safari
43 MB Finder
39 MB mds
Virtual Memory Information: ℹ️
59 MB Free RAM
838 MB Active RAM
796 MB Inactive RAM
588 MB Wired RAM
35.30 GB Page-ins
855 MB Page-outs
Diagnostics Information: ℹ️
Mar 27, 2015, 07:19:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-27-191922_[redacted].crash
Mar 27, 2015, 01:13:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-27-131355_[redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Can anyone help me get my Apple TV display to stop blinking on and off every second?
Hi,
My Apple TV is a little under a year old its not version 1 I'm pretty sure it's 2... When I started it up the other night it came on but the display in the screen was blinking on and off about one a second non stop. The white light on the Apple TV is solid white. I was behind an update so I updated it using restore and when it came back on the display is still blinking on and off. When I restart it, the initial apple logo comes on solid which gave me hope but once it transitions to the initial menu screen it starts blinking again. Anyone have a solution?
Thanks for your time,
DadguyHi again,
A couple more things I should add. Everything else plugged into the plasma screen works fine, Xbox, satellite, wii etc...and I did change hdmi cables with the Xbox and the Xbox still worked fine and the Apple TV continues to blink on and off on screen.
Thanks,
Dadguy -
For some reason, the Flash Player on my MAC Pro stopped working, I've checked the install on my Adobe Flash Player and the are current, but the plug-ins don't seem to be working. Can anyone help me get it working?
It happened w/ my MacPro 2.66 GHz Dual-Core Intel Xeon about 5 months ago; tried everything I could think of including multiple downloads of Flash, and hadn't seen any solutions here. Adobe insisted many times that I download & update, but the newest vers. wouldn't work on the computer.
On checking Adobe/Flash was reading the computer as being an earlier model. So the new version of Flash wouldn't work w/ it. Snow Leopard 10.6.8 was being read correctly but not the computer model (can't remember what MP model it was reading).
Nothing worked. So -- a very old PC trick: If nothing else works get the hammer out and bludgeon it-- might work. So I reset everything by putting the Snow Leopard install disk in, held down 'C' on restart and let it run.
Didn't take anything off the HDD first, just ran the install disk over everything.
The experts on the forums are probably cringing right now & I'd like very much for them to jump in. Love to know how my computer model was being mis-read. All I can say is, for the brave and desparate, it worked for me. Something to keep in mind.
It helped that I had a new computer on order & have 2 backups, one being mandatory. Might work only the one time but worth a check.
Good luck on working this one out. -
On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?
What version of Mac OS X?
What home page?
What browser? -
When I try to back up my Mac Book Pro to an external hard drive some of the files are backed up but not all files are backed up. I don't understand. Can anyone help please?
I've used time machine in the past and couldn't get to the bottom of the problem so I've recently downloaded and am using carbon copy cloner and I get the same problem. The files that are missing are just word and number documents. Seems so odd.
Thanks for replying
John -
I accidentally deleted Google chrome default folder and my bookmarks are also deleted. Can anyone help to recover lost bookmarks?
Time Machine
-
My contacts don't sync on icloud on my iphone some contacts disapear on iphone and some contacts hae been merged together to make one contact when they are not related. Can anyone help?
If you log into Icloud.com, are all your contacts correct there? If the answer is Yes, I would then turn contacts OFF on your phone, and then turn them back on. Do not merge, but replace with Icloud content.
This is usually the quickest way to edit a bunch of contacts, through the web interface. -
Just downloaded Illustrator CC 2014 and none of the new features are showing up. Can anyone help? Thanks! I really need to figure it out so I can start using the awesome new features for Illustrator.
in creative cloud does it show as up to date? if not "Update illustrator"
if it does I would think about uninstalling illustrator and re-installing.
option for that is to the left of the up to date green tick. -
Please can anyone help with the continuing password rejection problem with email on my imac.My Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.
I use free Yahoo mail webMail access because folders I created in webmail access doesn't get set up in Apple Mail. While I was searching for post about password and keychain issues, I stumbled on several threads that complain about Mail folder issues, so I'm holding off on Apple Mail.
On the password and keychain issue that your post is all about. I've been using login keychain to save and automatical fill my login screens for a year or so successfully, with Safari and Chrome. Automatic form fill also works for Facebook login. Unfortunately, about 4 to 6 months ago, automatic password form fill stopped working with Yahoo webmail, while still worked for GMail (Safari and Chrome). I tried deleting the password entry for my two Yahoo email accounts to start fresh, but neither Safari not Chrome will even ask me if I want to save the password. I was so frustrated that I eventually installed the keypassX 0.43 (password manager) that is quite primitive sompare to OS X's keychain (when it works). Probably no surprise to you yet.
The surprise, to me at least, is that, for whatever reason, password auto form-fill from keychain started working again for Yahoo webmail login on Safari about 5-7 days ago. Still doesn't work on Chrome!
Two tips I can share, at least with webmail access:
1. Password is save only for one of my yahoo mail accounts. When I login in with my other yahoo account, I get no prompt to save the password, and form fill doesn't work when I try to log in a second time with my other Yahoo mail account.
2. On inspection of my login keychain, I see a webform password item saved for my Yahoo account that works with keychain. The name of the password is: login.yahoo.com(MyAccountName1#). When I open the password item and look in the Access Control tab, I see Safari and Chome are listed as allowed to access this password item..
I also an "Internet password" item with a name of just login.yahoo.com. When I open the the password item, it looks just like the password item created for MyAccountName#1, but the MyAccountName#2 is listed in the Account field. Inside the Access Control tab, no apps are listed in access permission. I added Safari and Chrome to the lists of allowed app, saved the password item.
Now when I bring up the Yahoo login page(by bookmark) on Safari, form fill fills in MyAccountname#1 for name and the proper password and I can login in. When I change the name to MyAccountName#2, the correct password is retrieved and I can log in! Alas, it still doesn't work on Chrome.
BTW, I changed the password item type from "Internet password" to "Web Form password" and saw no difference! I also edited the name to be "login.yahoo.com (MyAccountName#2)" to look like the web form password item that works, but it has no effect either.
From my experimentation, here's my observation:
1. A Web Form password item is created for the first account name(MyAccountName#1) for login.yahoo.com and typed as Web Form password. When I log in using MyAccountName#2, an Internet Password is created, but no applications are listed as allowed to access the password item, even when the password item was created after just logged in and logged out to yahoo with the account name and password for MyAccountName#2.
2. Manually adding Safari as an app that is allowed to use the password item works. Doesn't work with Chrome!
The version of Safari I'm using is Version 5.1.7 (6534.57.2). My installed version of Chrome is Version 21.0.1180.79 beta. -
My wifi is not working. It has no indication. I am living in Indonesia but I bought my iphone from apple online store. Can anyone help me how to fix my problem?
The No Service means there is a problem with cellular service. You mention wifi in your title. Which is it you are having trouble with? What happens when you switch on and off as you state in your post? Are you saying that wifi does not connect while at home either?
-
when I try to install this update I get the message an error has occured The operation couldn’t be completed. (NSURLErrorDomain error -3001.)(102) - can anyone help my get the update please?
There are problems with the servers. Download and install that update > http://swcdn.apple.com/content/downloads/53/02/041-8081/2jwp4wjrwygtm4lc608qy4h0 n4a9yyq37g/Safari6.0.2Mountain.pkg
-
sorry can anyone help me...? my iphone is not starting and when i want to start it after the apple icon it appear that connect to itunes and when i connect it just there is one option and it says that restore your iphone.when i restore it says cant restore... please help me...
See Here...
iOS: Not responding or does not turn on
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?
Using this link: http://support.apple.com/kb/HE57, click on:
Get Support
See All Products and Services
More Products and Services
Apple ID
Other Apple ID Topics
Use My Apple ID to Manage Security Questions
Then click on the box that says "Contact Apple Support"
This will give you a case number as well as the phone number to call when you are ready.
Cheers,
GB -
Can anyone help me get a serial number from Adobe & Identit-e?
I bought the Adobe Creative Suite 6 Design Standard Student & Teacher edition through Amazon online. I followed the instructions inside the package to verify my eligibilty as an educator. I received a message on the screen after submitting my materials that I was verified & I would be receiving a serial number. This was on June 1. I contacted Adobe Chat and a rep. told me to wait 2 -3 business days, but still no email with serial number had arrived. On June 7, I contacted Adobe Chat again and the rep told me to contact customer service at identit-e. I have sent identit-e two emails with no response. It has been one week of trying to get my serial number from either Adobe or identit-e. Can anyone help me get my serial number?
Product Code <removed by moderator>.
My work email is <Removed by moderator>Jeff,
I ordered through Amazon and not through Adobe so there is not a record of my order on the Adobe website. I do have a record of the order with Amazon so I requested a refund through Amazon. The product is unusable without the serial number. It has been 8 days since my eligibility was verified with identit-e. I have spoken with three Adobe rep.s and two unanswered email to identit -e trying to get the serial number since I was verified as eligible to receive the student/educator version of Creative Suites. I am very disaapointed with the lack of help I have received from Adobe with this issue.
Being referred to identit-e or to a FAQ page is not what I needed to solve the problem- I needed the serial number I have lost complete confidence in Adobe's customer service and that the serial number will ever be provided.
Kathie
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