Here to share my experience with my HP All-in-one...not good..Last HP I buy!!

I always thought that HP sold a great product. Around 2 years ago I went out and bought an HP All-in-one Model 6210. Within the first week of purchase I began to get an error, "Carriage Jam." The unit was BRAND NEW!! I called their customer helpline. (That's a good one...helpline...yeh right) I reached a guy in India. I carefully explained my problem to him. How did this "trained professional" choose to help me? He told me that he could sell me another unit, different model of course, at a discounted price! No, I'm not making this up! I have lived with this annoying problem for the past two years or so. Sometimes, I don't get the error, but I usually do. Also, why do these expensive ink cartridges only last around 4-5 weeks? I don't print that much stuff. I really don't! Right now, I can't even use it at all. It just says "Carriage Jam." I press "ok" and the unit makes some noises and things then it says "Carriage Jam." It's caught in a big loop. It won't print! I have no choice but to buy a new one. Can anyone blame me for not wanting to ever buy another HP product after this? Since HP basically blew me off and refused to help me in any way, I tried googling it. I found out this problem is common with this particular model All-in-one. I tried all the tricks that I read about to fix this problem. NONE of them worked! Good Bye HP! You HAVE NOT earned my return business. Rip me off once, shame on you! Rip me off twice, shame on me! Thank you for letting me vent. I feel better having done that....

Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.
http://welcome.hp.com/country/us/en/wwcontact_us.html
If you have other questions and concerns, please feel free to send me a private message.
Thanks!
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Similar Messages

  • When I share a video with fcpx and it goes to Quicktime, the last few seconds goes mute. I checked the clip and sent that the same route and all is fine. It is only when I send the whole 3gb video. Any ideas?

    When I share a video with fcpx and it goes to Quicktime, the last few seconds goes mute. I checked the clip and sent that the same route and all is fine. It is only when I send the whole 3gb video. Any ideas?

    paul71054 wrote:
    ... Any ideas?
    add a few seconds black to your project.
    Try again.
    could be some really weird codec problem, with 'cut' GOPs', .. somethin'...

  • I had a very bad experience with apple maps. It is not at all useful. How such application is developed by apple I dont undersatand. Pl help me how to remove it from my Iphone. Vijay from Hyderabad. India

    I had a very bad experience with apple maps. It is not at all useful. How such application is developed by apple I dont undersatand. Pl help me how to remove it from my Iphone. Vijay from Hyderabad. India

    Tell Apple.
    http://www.apple.com/feedback/iphone.html

  • IPod Touch conflict with HP 6500 All-in-One printer...

    Does anyone know of anyone who has an iPod Touch installed with an HP all-in-one printer and running under Windows 7 64 bit? If so I'd like to hear from them and see if I can pick their brains a bit. In fact, I'd like to hear from anyone who has an iPod Touch working with an HP all-in-one on a desktop system, no matter the OS.
    Originally I tried to get them to work together under a 32 bit Windows 7 Premium build on an MSI G31M3-F V2 mobo but couldn't get the iPod and the All-in-One to work together. Either the iPod wouldn't synch or the printer would disconnect.
    Yesterday I started with a Windows 7 Ultimate 64 bit build on an Asus P5Q-EM mobo with just the HP 6500 All-in-One and the printer and all of its functions were working perfectly.
    Then I plugged in the iPod, after having installed the newest 64 bit version of iTunes, and it detected the device but wouldn't complete the driver installation. I powered down the HP 6500 and the iPod installation completed.
    I then turned the printer on and it appeared to work but the iPod wouldn't complete the sync process unless I turned the printer off.
    Then I changed the drive letter of the HP all-in-one's integrated card reader from "E:" to "G:" and rebooted and it appeared that everything was working. I brought the scanner up but didn't actually scan anything but, still, no disconnect messages. Finally, success I thought. Silly me...
    Today my daughter tried to send a fax from the computer. It started the scan, stopped after only partially scanning and said that the printer was disconnected.
    She then rebooted and tried to scan a photo and it did essentailly the same thing -- a partial scan, froze, and then reported the printer offline.
    Uninstalling the iPod Touch device resulted in the printer coming back online and all functions working perfectly.
    There is clearly a conflict at the device/driver assignment level and I don't know if its even anything that I can fix.
    This should not be this hard.
    Has anyone any experience with the iPod Touch running on a desktop that also has an HP All-in-One device installed?

    Finally installed a completely new OS and then, before doing anything else, installed iTunes and connected the iPod. Installed everything else with the HP printer being the very last thing.
    Wa La... Worked as advertised...

  • Can I use ASUS VM60-G072R Desktop (like mini Mac) with my iMac all in one computer? I need to use Windows version of QB and I don't want to buy a PC tower or laptop.

    I need to use the Windows version of Quickbooks Pro and I don't want to use Parallel or buy a PC tower or laptop. Can I use ASUS VM60-G072R Desktop (like Apple Mini) with my iMac all-in-one computer?

    Thank you Kappy. I guess I have to decide to purchase a separate monitor and keyboard for this mini PC computer then. And also find extra space in my office. I'm happy you answered my question so quickly.

  • Share my experiences with the B520 Model

    I have purchased the Lenovo All-In-One desktop computer model B520 on Nov 15th. It arrived in my office on Nov 21st.  It’s been a month now after using it, I would like to share my thoughts about it.
    Pros:
    Saves space, this is the biggest advantage of AIO desktop; this is the primary reason that why I have switched.  Computers with a case and a separated monitor is a big issue for me. I never liked these cables for mouse, keyboard, speakers, …etc. it causes a huge mess under the desk. Now, with the All-in-one style, everything is simplified.  The only cable I need for this B520 Lenovo desktop is for the power source.  It’s designed with different wireless technologies. Mouse and Keyboard are connected through Bluetooth; The system has build-in with the latest 802.11b.g.n WiFi wireless technology.  It also has the enhanced integrated 5.0 speakers system that supports SRS Premium Sound Audio.
    High Performance,  out of all the All-In-One desktop models out there in the market, this machine has the highest hardware specifications. Quad Core Intel 2nd Generation CPU i72600 with Hyper Thread Technology.  This is a really powerful CPU, it gives its best performance when it comes with Video Rendering and image processing.  Word processing and gaming is a piece of cake for the it to handle. I do a lot of video editing so I will only chose this model of CPU.
    The B520 model also comes wit a Nvidia Geforce GT555M.  This is a middle class close to a high end video card.  It handles most of the 3D games in an acceptable setting, but will not be able to run games like BF3 or Crysis kind of games in high settings.  This machine is not for serious gamers, because All-in-one desktops has the performance bottleneck with the video card. Computer manufacturing have to keep down the power it consumes to prevent the machine from over heating.  High end video cards all have a very high demand for powers, at same time produces huge amount of heat.  This is why there are a lot of people start to customize their own computer cases with water cooling system. It is more sophisticated and comes with a lot of trouble.  If you want to have something easy, well organized, and just simply works, go for All-In-One.  You will love it.
    The Lenovo B520 comes with a Touch Screen, which I don’t usually use that often. If there are kids in the family, it will be a fun toy for them to play with. What I like better, is the Bluetooth mouse. The unique part about this mouse is that it has a build in gravitational sensor, means, this mouse is functional in the middle of nowhere, even hanging in the air.  You can imagine using it like a Wii game controller.Just move the mouse and wave it in the air and you will see the cursor on the screen goes where ever you are pointing. How accurate is it? very accurate!! it’s is more sensitive and feels better than using a Wii controller.  Lenovo has pre-install some games that can be played interactively with the mouse. The screen is 23″, so it would be a fun experience. I don’t have any kids in the house, so I uninstalled them all to save some disk spaces and speed up the system a little bit.
    The keyboard and mouse are both connected by Bluetooth; I also noticed that every time when I start the computer, it takes about 2-3 seconds for them to become effective. I assume Lenovo has designed it with a “sleep feature” for this two devices; it helps to save battery and extend the replacement cycle.
    The computer also comes with a 3D glasses. The touch screen has a very high refreshing rate(120Mhz) which is better for the eyes. The screen works interactively with the 3D glasses. When the computer is playing a movie in 3D format, when I wear the 3D glasses and facing the screen, it automatically turns on and I am in 3D mode!!! It supports a lot of 3D games too!!  The feeling in a racing car 3D game is UNBELIEVABLY REAL!!  I love it so much!  It’s a TOTALLY NEW LEVEL of gaming experience!
    Also, Lenovo has designed 4 slots for memory modules.  they have installed 8GB onto two slots and there are another 2 slots available to use.  This is very useful for people like me demands for more rams.  It also provides four USB 2.0 and two USB 3.0 port; more than any other All-in-one desktops on the market. The 5 in-one card reader is convenient for uploading photos from cameras.  two HDMI ports, I can also connect my PS3 or Xbox360 to it if I want to use it’s 3D touch screen. It has a building TV tuner, so watching TV on it is another feature.
    Cons:
    Even the computer is very well designed, as a high end user I found there are still a couple places that Lenovo can improve.
    1. Lenovo has researched and developed this RapidDrive technology; I see this is an option on the Spec-sheet for the product, but I never had the chance to upgrade it.  I demand for a high disk performance; I was a little disappointed when I found out that I wasn’t able to install another SSD high performance disk into the computer. I had to take out the 2TB standard disk drive and replace it with the SSD. It would be really nice if I can have the high performance SSD installed as the system drive, and the HD installed as the storage drive.  The RapidDrive technology may become failing out now, because it was from those years that SSD weren’t popularly used.  Compare to the present, SSD is getting more and more popular, the SSD is improving it’s performance and lowering it’s cost.  In the next one or two years, the RapidDrive technology will likely become a history.
    2. I have opened the B520 model to see the inside modules. I see there are still plenty of spaces that Lenovo engineer can use to expand the upgrade capacities. I can use some simple tools to modify the inside body a little bit to fit another hard drive, but it stopped me from doing it because there is not another power cord connector. Those extra mSata connectors are sitting there and watching me could do anything about it;  = (
    3. Lenovo technical support did not have a most updated tech sheet for their system.  Again, I am a tech kind of guy. I was looking for a manual to better understanding the B520 motherboard.(so I can modify it and add some extra hardware to it)  I have called their technical support, talked to people, went through their online data base,  they weren’t able to provide me this manual.  The lastest information they have is for the previous model. The B520 Model I have a the newest I believe. Lenovo should keep up with their technical support, and be prepare for experienced users.
    Conclusion:
    I am satisfied with it. I feel I have made a great purchase.  Would be nice it I can install an additional SSD in there.  Would nice if they can put a high end video card in there.  Good for home offices, and home entertainments. Not recommended for hardcore gamer.
    Price: 4.5 / 5
    Performance: 4.5 / 5
    Exterior Design: 5 / 5
    Interior Design: 3.5 / 5
    Customer Service: 4.5 / 5
    Time from order to receive the product: QUICKLY
    Other thoughts:
    When I was doing my research on All-In-One, here are the reasons that why I have chosen Lenovo:
    1.Sony has a well designed for their product, but the price is high. Most importantly, the video card they have is Nvidia Geforce 540M GT, and it only supports 8GB of ram, not 16 GB.
    2. Toshiba has terrible customer services for technical support. I had a very bad experience with them. I believe they have out sourced it to India base companies.  When the computer is out of warranty after 1 year, they charge a $35(or $30)dollars troubleshooting fee.  I think this is ridiculous to charge the consumer to talk over the phone to find what is the problem with their product.
    3. Dell has better customer service than Toshiba; They do not charge for talking and providing the technical support after warranty, but when it comes with parts replacement, that is something we have to pay which is understandable.  However, one thing I really don’t like Dell computers is that they install a LOT of junks onto your machine when you buy it.  It’s fully loaded with all these third party softwares who pays Dell for more users.  It not only slows down the system, but also generate a lot of garbage uses a lot of disk space.  I will reconsider to buy Dell if they give me a clean & Junk-free windows.
    4. iMac is also a good choice because it’s well designed too. but I did not chose it because it has very limited expansion ports and they charge insanely more for hard-wares upgrade.  They have extreme control over their product from customer modification. They don’t even allow the consumer to replace the hard drive themselves.
    5. HP also has wonderful All-In-Ones, but their hardware specs seems weak. Never dealt with HP customer service before, so I will not say anything about their customer services. Hopefully it’s better than Toshiba.  = )
    also been posted on my personal blog

    Thank you for replying.
    Where I can buy a seperate RapidDrive?
    I couldn't find it on the marcket, or on shop.lenovo.com  /  http://www.lenovospareparts.com/
    With the mSata power splitter, there is a problem.
    The data portion and the power portion shares the same connector I belive. I have thought of it but don't know how to make it possible.  any suggestions?
    the only thing I can find is this :  http://www.microcenter.com/single_product_results.phtml?product_id=0317944   
    but I still need to convert the power connector because it's 4 pin molex;. I guess it should work if I use another 6" Molex to SATA Power Cable Adapter.  
    Also, I couldn't find which is the SATA 3.0 and Which is the SATA 6.0 connector.  SSD will have a huge difference in performace with a SATA 6.0 connector.   This is confusing because on the B520 Spec sheet it stated both.  I was looking for it's manual to identify, but no one can provides it. Last time when I called, they forwarded my call to Intel.  LOL!  I was like, **bleep**?  It's a board you used and you dont have a manual for it?
    Anyways,  
    Thanks  again!

  • Please share your experience with the universal dock for iphone 3g

    Hi There,
    1. Can people share their experience of the universal dock with the iphone 3g adapter. My concern is that does the tight fit scratch the black lower back of the iphone plastic everytime we remove it or put it in? OR is there enough gap for the iphone to slip in and out without scratching.
    2. Anyone having issues with the universal dock or does it work fine for most?
    thanks in advance,
    cheers,
    Sunil

    Thanks for your advice.
    I recently purchased a universal dock for my iphone 3g. It works great. I just had one question. When my iphone is sitting on it for lets say 20 - 30 minutes. Then if i press the buttons on the remote. nothing happens! If I then press the home button while it is on the cradle then, the remote, it plays music. There after lets say if I stop stop the music through the remote and again press the remote button after a few minutes it starts playing. So what happens after a long time. Why do i have to press the home button on the iphone for the remote to work. Is that how it is supposed to work???
    Thanks

  • My husband and I share an itunes account and would like to share SOME music with our kid as well but NOT all, can we do that on the same account?

    Or do we have to set up a seperate account for her?  I would like to be able to share 'certain' songs with her but restrict others without having to 'check' and 'uncheck' songs individually every time we try to synch.  Is there a way to do this or not?  Also, FYI she has not synched to our library at ALL just yet since I am trying to figure out a way for this to work easily, and for her to be able to purchase songs with her gift card....but my husband and I do not want those songs to synch to our ipod.  Only the songs that we are going to purchase.  Does that make sense??:)
    THANKS!!

    Okay, so I just got around to 'trying' to create and Apple ID for my daughter for her ipod as suggested above BUT I accidentally used her b-day and of course she is not old enough!!!  So then I got off the internet etc and tried to create an apple ID for her using my b-day and it still would NOT let me, saying that I do not meet the minimum age reqirements!:(  I am SO frusterated right now...it is not like I was going to let her have any control over what she purchases anyways, seeing as how she is 7yr. and we are generally strict about what she listens to.  Is there any way that I can do this for her?
    Thanks!

  • Ink Cartridge problem with the 7525 all in one printer

    I put all new cartridges in the 7525 all in one printer and it keeps telling me that the cyan cartridge is damaged.  also the ink levels on the new cartridges are not appearing full.  they are all  new HP cartridges.

    The troubleshooting steps in the document here may help resolve the issue with your cyan cartridge on your Photosmart 7525 printer.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Power problem with my 4620 all in one printer / scanner / fax

    Hi,
    My problem is this. I have a 4620 all-in-one printer / scanner / fax. However, I have discovered this problem.
    Scenario:
    The printer hasn't been used for a day or two but is plugged in still with the light above the power cord on. I want to print a word doc or whatever. I click print. I obtain a message that the computer (via wifi) can't communicate with the printer. Pressing the Power on button on the printer interface doesn't work.
    My solution, I have to disconnect the power supply from the printer,  then reconnect and then press the Power On button.
    This isn't normal I think. I don't think for one minute that I should have to go and disconnect and reconnect the power suppy for it to print etc.
    Any ideas?
    Thank you in advance!!

    maybe here: http://discussions.apple.com/thread.jspa?messageID=11110856&#11110856 ?
    found doing a quick search of the forum
    all results here: http://discussions.apple.com/search.jspa?objID=c263&search=Go&q=laser+printer
    JGG

  • Airport extreme base station with Hp 3210 all in one printer

    Just bought and hooked up the above. Using with iBook G4. Still dealing with dial-up unfortunately, but got online just fine. When I tried to print on the above, it immediately dialed up when I hit "print". ?? What's going on?

    I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
    Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
    No the problem is with the HP driver.
    Try using the HPIJS drivers.
    For those with the older base station.
    Use the process outlined here:
    HP Printers (and others) not on compatibility list and Airport Extreme Printing
    http://tech.ifelix.net/1300.html
    Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
    No, not via the USB port.
    Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
    http://discussions.apple.com/thread.jspa?messageID=610763&#610763

  • Having problem with HP Deskjet All-in-One 3050

    I am trying to help someone who was given a Compaq Presario C700 (running Vista) and a HP All-in-One 3050 by her son.  She doesn't understand how to use her computer, and it contains the remnants of things people have done to it trying to help her.
    I believe her son set her up to use gmail by logging in the the gmail site and reading/writing her mail there.   She would like to print her mail on the printer, and we managed to do that, even printing attached photos,  but now printing doesn't work.   It prints a Gmail header and her email address in color, but the text of the message, which is in b/w doesn't get printed.  Print preview shows it as it should be.    I created a simple document in wordpad and tried to print it and the same thing happened, except in this case the page was completely blank.
    On the other hand, when I printed her inbox at gmail.com using File>Print, it did print the titles of messages listed.
    The printer is connected to the computer over the local wireless network. 
    Could this have something to do with the cartridge being used up?   Also, were that the case, wouldn't the printer  indicate that somehow.
    Any suggestions about how to proceed would be helpful.

    Hello, 
    If you want to have the printer hooked up with a USB cable with printing option, then please try the below steps..
    1.Click Start button on the Computer .
    2.then click on Control Panel .
    3.then Printers and Faxes
    4.On top-left, click on Add a Printer
    5.Click on Add a Local Printer
    6.Then while "Use an Existing port" is selected , select "Virtual USB port ... " then click Next
    7.from the Manufacturer list, select HP, and then under Printers list select Deskjet 990c" , then Click next and complete the wizard
    Now try printing . It should work.
    If you want to try using wireless installation then please visit www.hp.com/go/wirelessprinting
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • New MBP won't print with Wifi HP All-in-one that it cam with from Apple

    Hey, all just got a new MBP and the free HP all in one wireless printer.
    After installing all the software and drivers I managed to bonjour it through our router or direct through USB.
    Same on my iMAc
    However, Wifi will hang for a few minutes , then start to print and then finish on the print queue but the page will be half printer etc.. With USB it prints straight away and complete pages.
    Is this a bug in the drivers or what?
    Thanks all,

    iTunes, iPhoto, and Safari all use the same protocol for wireless device finding for shared items as the printer. Bonjour may be holding things up, if other items are attempting to share data over the network.

  • Dual Monitors With HP Pavillion ALL in one Touch screen

    I hope somone can help me with this I have a hp pavillion all in one touchscreen with wireless capabilities.I want to utilize my older computer monitor a compaq to work with my All in one. so utilizing dual screens.  I brought a vga to usb adapter and the all in one does not detect the older monitor.  Could someone please advise I went into the screen resolutions and click detect and nothing when i click to identify it shows 1 

    Ywillia, welcome to the forum. Here is a guide that may help you solve your problem.  If it doesn't help, you should provide the model of the old monitor so we can check to assure that it is compatible with Win 8.1. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

  • Printing problem with HP F380 All-in One printer.

    My HP F380 All-in One has stopped printing in colour. Don't know if I've accidentally changed a setting but I've unchecked 'Print in grayscale' and no difference.  Can anyone please advise.

    Hi there,
    Welcome to the HP Forums!
    I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
    For further assistance, I will need to know the following:
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is able to make copies by itself.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    In the meantime, please take a look through this guide. Streaks or Lines in the Printed Image.
    Hope to hear from you, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Maybe you are looking for