Hey I bought an iPhone off gumtree and everything was well. But then I tried to set it up and it asked for the apple if of the previous owner and so I asked him for it his Apple ID but refused to tell me so I can not use the phone. how do I fix this?
Hey I bought an iPhone off gumtree and everything was well. But then I tried to set it up and it asked for the apple if of the previous owner and so I asked him for it his Apple ID but refused to tell me so I can not use the phone. how do I fix this?
Contact them back and have them follow these instructions Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Similar Messages
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I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where I can put all my music on my laptop?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer -
Hi
I recently moved my itunes to a new computer by using a external hard drive.
However my itunes music is not all playable. over 4000 songs have a ! mark and when tried to be played or copied to ipod or iphone, it says that this song cannot be found and asks to locate it.
How do i fix this problem so that all my songs are available in itunesIt is probably best to start over. These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2 -
when trying to download an application onto my iphone 4 from my apple osx 10.5.8 it tells me from my itunes that i have successfully downloaded it onto my phone but when i check my phone my applications have come up shaded dark and say they are loading but i cant open them or delete them and its been a week and nothings changed iv tried everything can anyone help
Can you delete the apps and try re-downloading them, one at a time?
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Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.
Sorry, I meant the letters look "faded" not faed.
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so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?
Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears. -
i put a new sim card and a new number on this phone but for some reason it is paired with a Lady who can read all my texts how do i fix this?
You bought the phone from this lady right and she did not turn off imessage. Try turning off imessage and restart the phone. Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). Wait a few minutes and turn imessage back on
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I updated my iPhone 4S weeks ago and today it said I needed to update it again, so I did. Now when I send iMessage it comes up with my email address and not my number. How do I fix this?
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list. The App Store which is required to download 10.7 or 10.8 is part of the 10.6.6 update.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0 -
I have rented a video and when I go to play it on apple tv from my iphone it only plays the sound, how do I fix this?
if it's not iphone4s or later it does not support airplay mirror
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I keep trying to install and reinstall itunes but keep getting apple application support not found...how do i fix this?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
tt2 -
The volume control has disappeared from the music app on my iPhone and i can't play any music how do i fix this?
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.
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I blew a fuse in my house yesterday, and now my imac (desktop computer) will not turn on. How do I fix this without taking it to an Apple store genius bar?
cflannigan60 wrote:
There is no sound or attempt to boot
Sorry, your only alternative is to take it in for repair. While on your way stop at a office supply store and look into a UPS. if you don't want to go to the Apple Store you can use an AASP, you can locate one in your area by clicking AASP Locator. -
I used a projecteor a while back in a Power Point presentation. Now my menus for Adobe are very small and hard to read. The print command is so compressed that I cannot read or use it. How do I fix this problem?
There is no application called "Adobe" - you are either working with Adobe Acrobat or the free Adobe Reader. Open up the preferences for the application (Edit>Preferences), then go to the "General" category and modify the settings for "Scale for screen resolution". You will have to restart the application after you do that. Does that fix your problems?
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So I have been creating a logo for my company and it came out great. The problem is, when I format it for PNG or when I want to use it on fresh books or my webpage, the image becomes blurred and the text is not as clear. How do I fix this? Is it because the text get shrunk?
This is how it looks on adobe illustrator
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The password I use for installing downloaded applications or installing basically anything isn't working but I didn't change it or let alone touched it. How do I fix this? I'm on an iMac 21.5 inch Mid 2011 and Mac OS X Version 10.7.3
I've no idea why it has stopped working, but you could reset it:
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
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