Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

Log out of the iTunes Store on your device:
Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"
Reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
After the device has restarted, sign back in to the App Store as above.

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I want to put a movie on my iPod, but when I try it says that I am not authorized for it on this computer. How do I get the movie on my iPod?

I can put music on it just fine. I don't understand.

Authorize that computer in the Store menu of iTunes. If it's a rented movie and you've already authorized a different computer for it, go to that computer.
(57869)

My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

No, iTunes never says an iPhone is not authorized.
This is occurring on a computer, correct?
Is the computer authorized for the account the media or apps were acquired with?

I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.

I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.

That WON'T convert it.
If I do the same with an MP3 and change the extension to JPG, it DOESN'T make it a picture. It makes it unusable.
Change it back to AVI and download "Handbrake". http://handbrake.fr/
Use HandBrake to "convert" it to M4V.

HT201407 hi, i am from india and i have just replaced my sim card in my iphone 4s but it says that iphone could not be activated because the activation server cannot be reached. what is the solution to attend this problem ?

hi, i am from india and i have just replaced my sim card in my iphone 4s but it says that iphone could not be activated because the activation server cannot be reached. what is the solution to attend this problem ?

Hello Sunnymalik1,
You must only have the required sim. All the information should be on your box.
^Connor

HT1498 I rented the movie riddick w/vin disel at about 8 or 9pm. Then went back early next day to watch the parts I missed and to no luck of mind did it play again!!! Thought we had 24 hrs to watch !!! Once I purchase it it should of givvi g me my 24 hrs!

I rented the movie riddick w/vin disel at about 8 or 9pm. Then went back early next day to watch the parts I missed and to no luck of mind did it play again!!! Thought we had 24 hrs to watch !!! Once I purchase it it should of givvi g me my 24 hrs!!!

Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HT204478 When syncing in ITUNES (IMAC) it will asked whether to use IPHOTO or PHOTOS. If I choose PHOTOS it says that PHOTOS is not ready to come back later. I have tried this several times. It will only sync to IPHONE. Am I missing something.?

When syncing in ITUNES (IMAC) it will asked whether to use IPHOTO or PHOTOS. If I choose PHOTOS it says that PHOTOS is not ready to come back later. I have tried this several times. It will only sync to IPHONE. Am I missing something.?

Try designating a System Photo Library. Then your apps will use that.
Designate a System Photo Library in Photos - Apple Support

I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of

I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of July 2013, which I did not. She said that in the system my husband took an upgrade July 29th 2013. He didn't even have a Verizon phone, he had a work phone with T-mobile. I have asked what device he supposedly upgraded to since no phones have been activated and we all still have our same phones and numbers. Remember at the time, said husband had a work phone with T-mobile. I still have the very same phone as do all of the rest of my family members. No one has upgraded. I spoke with "customer service" for more than a half an hour today, Char promised me that her supervisor (Emily) would call me back by 7:30 tonight to clear up this problem. Well guess what? No call back so where should I go from here? Any advice or help would be greatly appreciated. Thank you for your help.

someone swapped upgrades. Phone could have been sold For quick cash.

When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing

When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned

First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

I am awaiting the shipment of phones and trying to sign in to online chat. Since I am not technically a customer yet, it won't let me sign in. What to do??

I am awaiting the shipment of phones and trying to sign in to online chat. Since I am not technically a customer yet, it won't let me sign in. What to do??

Sorry about the trouble reaching out through chat, chuckoz. Customer Service Chat is only available with an active My Verizon account, but we're here or through other Social Media options (http://vz.to/1o5NGgs) to answer your questions. What can we help with?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

I was updating my iphone in itunes, then it said the update went wrong and now does not recognize the phone. Says that it is an unknown iphone and I must restore the phone. How can I get it back without deleting all of my stuff?

I was updating my phone in itunes and the "update went wrong" and now the phone is not recognized by itunes. I unattatched the phone and it wont turn on or off, just shows a picture of the itunes symbol and a usb cord. In itunes it says that it is an unknown iphone and is in recovery mode so I need to restore the phone. If I restore the phone I loose all my pictures, which I dont want to do...and my contacts. Is there any way around this, so I can get my phone back to normal without wiping it all out? Thanks

To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up?

I have downloaded two movies to my iTunes account but when I go to watch them it says that I'm not authorized

I Have downloaded 2 movies to my iPad on an iTunes account but when I go to watch it, it says I'm not authorized.

I have read about some cases where movies rented or purchased on one device will not play on another device. Seems to happen mostly with Apple TV and iPads. One way some have worked around it is to cable from the downloaded device to a TV or Apple TV.
Were these movies purchased or rented from iTunes? Not sure, but that almost sounds like a iTunes Password problem. Maybe try checking that you're signed in as the same account that purchased the movies.

I purchased a movie from I-tunes. Why won't it copy to my I pod? I receive a message "Smoke Signals was not copied to Ipod because it cannot be played on this ipod". All other movies purchased from I-tunes have been copied and no problem playing.

What can I do to view this movie I downloaded from I tunes on my Ipod classic? Thanks very mcuh for any information.

Are you aware of how movies must be encoded for the iPad if the specs are different than Apple TV's?
You can find the specifications for iPad playback compatibility on the iPad Tech Specs web page of the Apple site. If using HandBrake, it best to use one of the included presets from the latest set preset updates. If you change these settings, there is always the possibility you may create problems, For instance, one person has already reported that using audio data rates above the recommended 160 Kbps limit will indeed cause problems. The iPad will play movies made using any of the Apple device presets. Since I also have the TV unit, I normally use that preset so as to get double use out of the same iTunes managed file. Having a passive secondary AC3 5.1 audio track does not cause any problems. In addition, the iPad will also support a text chapter track and at least one alternative AAC language track. (I.e., have not tried to test anything greater.) Have not tested any custom podcast files containing layering effects which have not been "flattened" either as this is not normally a part of my work flow. In short, there are a number of user settings in HandBrake that may create playback problems for different devices and that is why I would normally caution casual users to stick with one of the Apple device presets since these are tied to the specific profiles accepted by each device. If you are using custom settings and the file will not play, please post a sample snippet in order for me to see if I can locate a specific problem.

HT5552 A while a go I pay for this app and now it doesn't let me download any other apps cuz it says that I did not pay for it. I try paying for it and it doesn't let me

The weird thing is that it let me download the game and now I can't download even free games

Hello Ultimate2233,
Sounds like you need to update your billing information.
Check out this part of the article named iTunes Store: Changing account information found here http://support.apple.com/kb/ht1918.
First:
Changing your account information using a computer:
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password, and click the View Account button.
Then:
To update your name, billing address, or payment information, follow these instructions:
From the Apple Account Information page, click the Edit Payment Information button.
Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
Click the Done button once you've updated all of your information.
Take care,
Sterling

I have Firefox 5.0.1, and a theme I want to download says that it works with Firefox 4.0b9pre - 7.0a1, but at the top it says that it is not available for my platform. What do I do?

I just downloaded Firefox 5.0.1, and one of the themes I want to download and try out says that it works with Firefox 4.0b9pre - 7.0a1. At the top, though, it says that the theme is not available for my platform. It has happened with some other themes as well, but I didn't check what versions they work with. I don't know what this means or what to do about it. The theme is at this link: https://addons.mozilla.org/z/en-US/firefox/addon/bloomind-ft-deepdark-2/

It says:
<blockquote>"Bloomind FT DeepDark 2" is a theme that has been created to transform the look of Firefox 4 for Windows users. It has been specially designed for Seven, but rendering is relatively accurate on XP and Linux (I can t test it on MAC, but for those who would like to try it anyway on that platform, you can force download and install it).</blockquote>
So try to save that file via the right-click context menu.
*http://kb.mozillazine.org/Themes

Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

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