Hey i have this problem with my mac.. that its on its own shuts itself whenever i m using google chrome..i updated to yosemite but the problem never ended and i m experiecing unexplained shutdowns
hey i have this problem with my mac.. that its on its own shuts itself whenever i m using google chrome..i updated to yosemite but the problem never ended and i m experiecing unexplained shutdowns
Hi doctor.saddam,
If your MacBook Pro is shutting down unexpectedly, I would suggest that you troubleshoot using the steps in this article -
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L
Similar Messages
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I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please? This applies to my iMac and my macbook air! I'm using OSX Version 10.9.3
Hi Shauneenb,
Welcome to the Apple Support Communities!
If you are having issues with multiple applications becoming unresponsive I would suggest the steps in the following article, including starting in safe mode.
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
I hope this helps,
-Joe -
Hi, I have a problem with my mac mail account. Its linked with my website and i've just transferred my domain and host plan to 123-reg.co.uk Now for some reason emails disappear from my inbox! Emails come in and then my inbox is empty.. Help!
Lord K. Thank you. Yes I am within the 90 time period, however I travel Intertionally and I can not receive not make a call to Apple. I was just at the Genius Bar in Chicago and they said, don't worry about it. It just floats out there, however, I can not recover my messages on a flash drive. I need to go back to my old computer which I don't have with me. My messages were in folders for a lawsuit. It is going to take an incredible amount of work for me to, you have no Idea. We are talking thousands of pages! I the defendent will have them during discovery so I am not so worried. However, I can not bring them to him on a Flashdrive when I meet with him without an extraordinary amount of presssure on my part. THis is not just some little email issue. This is suing EXPEDIA and Tripadviosr.com
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I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?
The battery is fully charged so it is not the problem.
What happens when you use the MagSafe? -
Hello. I am receiving "error codes" when trying to dowload songs. It charges me but the songs never download and I have restarted itunes and it does not automatically start downloading as instructed online. Help?
I don't know exactly what they said b/c they are nolonger on my screen. It said something to the effect of "incomplete dowload, there was an eror during the dowload of *Song*".
The songs purchased were showing in my purchased list with an "exclamation point" by them, which I believe indicates the download was incomplete. I restarted iTunes and the songs are no longer on my "Purchased list".
I was still charged after restarting iTunes -
I can`t access to itunes stores. I red a lot of about these issue but the problems continous.
Um Fahad wrote:
I know that they can't use the 3G feature, because the ipad 2 Wi-Fi & 3G (Verizon) version doesn't have a micro-sim slot, but can they use with the WI-FI only?
Yes, they can use it for WiFi only. -
I have installed "Runkeeper" on my iPhone 5. when it opens "connect to itunes to use push notifications" appears. when "OK" is pressed the notification returns immediately and keeps reappearing. the phone at this point is locked and only a reboot will close the app.
I think software on the unit has likely been damaged and needs to be reinstalled, so restore as new will be needed.
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Everything worked fine on Tues. I shut down my system and then on Wed. morning, the problem appeared. Anything within the top inch or so of a webpage is unavailable to select. It is like there is an inch of the page that is dead. It is that way on every website that I visit with Firefox. It does not happen if I use internet explorer, which I do not like and do not want to have to go back to using. Please help!!! My sister in law has the same problem with firefox.
Hi,
Please [https://support.mozilla.org/en-US/questions/911441 see this.] You may also want to check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.] -
I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
I have not idea what has happened ....
Please help
THanks!- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod. -
Question on how to download photos from IPhone 4S to backup SanDisk - nuked files on 1) camera SansDisk and camera download to PC which IPhone and IPad was synced to. When I synced IPad to PC it wiped out all photos so down to just one backup on IPhone.
This helped to know it is one-way and that is why my IPad got nuked. Is there any software you are aware of that can download or transfer photo albums, not camera rolls or those taken by iphone, toa disc? there are apps on itunes that I tr5ied but only worked on camera rolls or phtos take with iphone. I have over 1,000 photos and do not want to make 1,000 emails of redueced size photos that loses original jpg date and data.
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I have a HP workforce 610 and cannot scan. I just spoke with HP and they told me it is a software problem with my MAC for image capture. Anyone else having difficulty?
If Image Capture doesn't work you could try the paid for app VueScan ( www.hamrick.com ). You can try it for free in demo mode to see if it works before purchase.
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How do i get the driver to use an HP laserjet 5mp with my Mac that runs Lion?
how do i get the driver to use an HP laserjet 5mp with my Mac that runs Lion? I'm told by HP to get it through Apple updates but it doesn't show up.
The term "server", while technically correct, is misleading. A print server takes the low-level protocol spoken by a printer and serves it over a higher-level protocol. For example, parallel printer port (a.k.a. Centronics or IEEE 1284) and serve it over USB. Or parallel or USB and serve it over Ethernet with a variety of printing protocols (lpr/lpd protocol, JetDirect protocol, port 9100 protocol, the names are confusing).
In reality, a print server looks nothing like what we usually associate with "server" (which is typically a biggish computer). Instead they usually look like adapter plugs or even adapter cables, or like a little network hub (just with printer connectors instead of network connectors).
Here are a few examples (I'll use Amazon as a guide book, without implying that I endorse them). Let's start with USB to parallel; it seems they tend to look like adapter cables. Here is one that takes a USB plug (male) and creates a female port that you can plug your regular old printer cable in: http://www.amazon.com/Cables-To-Go-16899-IEEE-1284/dp/B000UX21PY/ref=sr_1_1?ie=U TF8&qid=1333640548&sr=8-1
And here is one that goes from a USB plug directly into the printer: http://www.amazon.com/Parallel-Printer-Adapter-Connect-parallel/dp/B000BV8604/re f=sr_1_4?ie=UTF8&qid=1333640548&sr=8-4 replacing the old printer cable.
Then there are (really cheap) Ethernet to printer adapters. Here is one that you put into the printer (warning, the plastic cover will probably not fit afterwards): http://www.amazon.com/TP-Link-AC-TL-PS110P-Single-Parall/dp/B003CFATR4/ref=sr_1_ 11?s=electronics&ie=UTF8&qid=1333640755&sr=1-11 By the way, I really don't like this type, I always find them unreliable. But they are cheap.
The ones I like look more like a network hub. Here is the NetGear PS110: http://www.amazon.com/NETGEAR-PS110-parallel-Ethernet-100Base-TX/dp/B0002AF9JU/r ef=sr_1_2?ie=UTF8&qid=1333640860&sr=8-2
And the HP external JetDirect: http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-236253-34214-64302-273 16.html?dnr=1&jumpid=reg_r1002_usenc-001&lang=en&cc=us (I think this is the best one of the lot). Both of those you put next to the printer, use your existing parallel printer cable, and connect them to the network. Don't get scared by the astronomical price of the HP; it's commonly available used.
There are even some wireless models around. In theory, you might be able to use a parallel-to-USB adapter cable and then plug the USB cable into your trusty Apple Airport (as a good Apple fanboy or fangirl you've bought an Airport, right?), but I don't know whether that will work. With the HP JetDirect box I'm quite certain that it will work (but it's old-fashioned, doesn't come in white, doesn't do wireless, and is not the slightest bit hip or cool). -
Hey Guys i have a problem with my mac since last month and it wont boot up it freezes in a grey apple logo and and spinning gear any body know how to fix this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
Hello, I have a Mac computer with NVIDIA 750M dedicated graphics card and monitor EIZO but the problem was there when I was working with Windows and Acer monitor. When I open a file from Camera Raw in PS this is smaller than the screen so I double-click with the tool "hand" to fit on the screen, but the picture loses sharpness and becomes blurry. If you magnify the image even only slightly with the tool "zoom" the picture comes back clear. In Camera Raw instead is always sharp. I solve the problem by turning off the graphics card in PS but often use plugin that need the graphics card otherwise the processing time is much longer. I ask for help.
Thanks.Hello, I have a Mac computer with NVIDIA 750M dedicated graphics card and monitor EIZO but the problem was there when I was working with Windows and Acer monitor. When I open a file from Camera Raw in PS this is smaller than the screen so I double-click with the tool "hand" to fit on the screen, but the picture loses sharpness and becomes blurry. If you magnify the image even only slightly with the tool "zoom" the picture comes back clear. In Camera Raw instead is always sharp. I solve the problem by turning off the graphics card in PS but often use plugin that need the graphics card otherwise the processing time is much longer. I ask for help.
Thanks. -
Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?
Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
Clinton
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