Hi, a week ago the option of update came on the screen of my macbook pro, it then offered to restart and will not boot up. The fan is running but no screen. Please help as I have tried everything.
Hi, a week ago my macbook pro wanted to do an update, so I clicked yes, it went on to do the normal and then offered to restart, since then I have not be able to restart. I have tried almost everything. When I turn on the power button, all you can hear are the fans and nothing else. Its not very old, does anyone know what I can do as I dont seem to be able to get any support from apple.
By everything, I am assuming you have tried resetting the SMC (http://support.apple.com/kb/HT3964) and PRAM (http://support.apple.com/kb/ht1379). If you haven't tried this yet, please do!
See the following support document as well: http://support.apple.com/kb/TS1367.
The update you're talking about was the firmware update. Hopefully resetting the PRAM gets you up and running. Try resetting it 3 times in a row (hold the keys down until you hear 3 startup chimes).
Message was edited by: adamb529
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