Hi All, I've had a movie on my ipad for 2 years that I can watch on a plane, no wifi. Now all of a sudden with the updates recently, it won't play with wifi off. What do I do?

Okay, IGNORE. I realized I was missing an update. I did it just now, to 7.1.1 and it's working now. Weird. hope it stays like this.

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Why is the music on my iPod randomly not letting me play? all my good ones are the ones I purchased won't play, my storage is fine. I tap on the song but it skips to a completly different song on iPod but not laptop

Why is the music on my iPod randomly not letting me play? all my good ones are the ones I purchased won't play, my storage is fine. I tap on the song but it skips to a completly different song on iPod but not laptop. For example both versions of Til' I Collapse by Eminem won't play on my iPod but on laptop, same with Born this Way by Lady Gaga

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I bought my wife an iPad for Christmas. We opened it today and it would not power on. We put it on the charger and it still will not power on. What do you suggest?

I bought my wife an iPad for Christmas. We opened it today and it would not power on. We put it on the charger and it still will not power on. What do you suggest?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

Hello I am having all of a sudden with my Face Tiime on MacBook Pro. I can't get it to verify my email address with I have always used. For some reason it had me log back in and now won't verify.It's always worked. No one can reach me. It goes straig

Hello I am having all of a sudden with my Face Tiime on MacBook Pro. I can't get it to verify my email address with I have always used. For some reason it had me log back in and now won't verify.It's always worked. No one can reach me. It goes straight to my phone instead of my MacBook Pro. Help!!

Any error message?

My IPhone all of a sudden pops up saying sim card failed. I turn it off and turn it back on and it works but the next day it happens again. what do you think is wrong with it?

My IPhone all of a sudden pops up saying sim card failed. I turn it off and turn it back on and it works but the next day it happens again. what do you think is wrong with it?

Hello brittbend
Check out the article to further troubleshoot your SIM card issues with your iPhone.
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/TS4148
Regards,
-Norm G.

I am still having problems with my music videos freezing (all purchased from iTunes) since the update. Have restarted, rebooted etc. and it is worse than before. Help! Spent a lot of money on these and they won't play properly.

I am still having problems with my music videos freezing (all purchased on iTunes) since the update. The first day of the update, no problems...played 6 hours of music videos and no freezing. Today...every single video froze!!! So frustrating! I rebooted, restarted, powered down and no help. I would appreciate any suggestions. Thanks.

I don't know how to do this without using a mouse point.
This may help, http://www.computerhope.com/issues/ch000542.htm
As for question #2, you call tell how iTunes is sorting songs by the up or down arrow next to a header name.
Even the original order that the songs were entered or date added or last played can be sorted.
Much easier with a mouse or touch pad.

My project in imovie says source unavailable after I moved the events to the backup drive. It is connected and shows up in the events library. I can see the pictures but they won't play without the source. What do I do.

My project in imovie says source unavailable after I moved the events to the backup drive. It is connected and shows up in the events library. I can see the pictures but they won't play without the source. What do I do.

I moved it because I did not have room on my hard drive to import my latest video. I take videos my grandkids basketball games then edit them as projects. I don't have room to move the whole events library back to my hard drive. Can I move part of it at a time.
I filled up my 1 TB back up drive so got a 3TB to move my video projects to. Do I have to move both the i photo videos and the projects to the 3 TB drive together some how. When can I delete them off the hard drive .
I moved all the i photo library to the 3 TB drive and deleted them out of i photo. That is 87 GB which I don't have room for on my hard drive.
I think when I use the export movie to my hard drive it works but will I still be able to edit it later if I want. Is it best to do quick time or i tunes if I use the export feature.

I am having problems using mov files imported into a project. I get the message "Not rendered" in the Canvas and clip won't play. Can anyone help?

I am having problems using mov files imported into a project. I get the message "Not rendered" in the Canvas and clip won't play. Can anyone help?

When clips won't play without rendering in the Timeline, it usually means that the clip's specs don't match the Sequence settings.
A .mov file could be made from any number of codecs; the QuickTime Movie designation is merely a container for video files of all kinds. Since FCE only works with the QuickTime DV codec and the Apple Intermediate Codec (AIC) natively, if your mov files aren't one of those two, you need to convert them PRIOR to importing into your FCE project.
-DH

I cannot get GPS Only to work on my ipad3 (4g version, but not on an active cell plan, and wifi off). Is there some new requirement in 7.1 or 7.1.1 to have cell and/or wifi enabled for GPS to work? I am testing with MotionX

It seems like I cannot get GPS only to work on my ipad3 (4g version, but not on an active cell plan, and wifi off). Is there some new requirement in 7.1 or 7.1.1 to have cell and/or wifi enabled for GPS to work? I am testing with MotionX, garmin blueChart mobile, and a GPS monitoring tool. All show no signal. If I turn on cell and wifi, it says I get gps signal, but can't tell if that is from the GPS chip, or just from cell and wifi only (maybe with some gps mixed in)? Any ideas on how to get iPad working with GPS only??

Roger that. Thanks for your time.
System:
Windows 7 64bit
Processor: AMD phenom IIX4 965
RAM: Gskill Ripsaw F3-12800CL7D-4GBRM (2-2GB sticks)
GPU:EVGA Classified Nvidia GeForce GTX 560 Ti 448 core
PSU: Kingwin 1000W laser gold (LZG-1000)
Yes. tried the one ram stick, no go. I have been trying to boot off/install the windows 7 disk but am unable to get to the point where windows starts installing after its gathering information portion of the install. I can get to the disk selection screen of the install with the WD HD on SATA port 2 but then get the "cant install messages" when I try to select the Vertex 3. Yes I can see the Vertex 3 Drive as well as the WD drive at this point. some times I have to hit "scan" a couple of times.

My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all he

My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all her apps with my apps on my iPad. I then set myself up as a new user on our computer and tried to sync. I now get the error that my iPad is synced to another library. How can I start over without erasing all my data on the iPad?

Go back to her login. Unless you deliberately erased apps, they should all be there, both yours and hers! Then, you need to set up each iPad separately. You will notice that they have separate names for that very purpose.
There is no problem with multiple Apple IDs on the same iTunes on the same computer except... Apps are permanently associated with the ID that was originally used to obtain them. If you choose to update an app from inside iTunes and you're logged into the "wrong" ID, you must log out and back in again.
On the bright side, you can configure either or both iPads to sync with apps and music and movies, etc. from either or both IDs. Further, if you choose to update the apps from the iPads themselves, there is no need to log out/in. The device handles that. All you need is the correct password. In my case, I use the same password for both IDs to make things easier.

I rented a movie from itunes(The Untouchables), and it won't play. It lets me click on it but then is just black and won't play. I saw that I was billed for it. What should I do?

I rented a movie from itunes(The Untouchables), and it won't play. It lets me click on it but then is just black and won't play. I saw that I was billed for it. What should I do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT5934 My phone downloaded the update but it won't install it, it keep saying I'm no longer connected to the Internet and I am I'm under wifi at home what should I do?

My phone downloaded the update but it won't install it, it keep saying I'm no longer connected to the Internet and I am I'm under wifi at home what should I do?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081

Illustrator keeps quitting-notice others have had similar issues, not resolved-so what it the reason for "sending a report" to Adobe if nothing can be done with it????? paying for a product that I can't use when I need to use it and no help-come on-someon

Illustrator keeps quitting…notice others have had similar issues…so what it the reason for "sending a report" to Adobe if nothing can be done with it????? paying for a product that I can't use when I need to use it and no help…come on…someone has to have an answer…HELP Pleeeeease

<moved from Adobe Creative Cloud to Illustrator>
reset your preferences -
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

HT201299 I have a data plan, still I'm not able to rent a film with it, it tells me that I got to do it over a wifi connection, what is the purpose to have data plan it you can't use it?

I already enabled data plan to be used with iTunes, but it still tells me that it can only be used on a wifi connection

All iOS devices have a limit on the size of files they can download over cellular: 50 megs. Anything larger must be done over WiFi. This does not prevent you from using your cellar service for many other things (email, streaming music, downloading smaller files, web browsing) so, it's hardly useless.

Hi All, I've had a movie on my ipad for 2 years that I can watch on a plane, no wifi. Now all of a sudden with the updates recently, it won't play with wifi off. What do I do?

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