Hi all of our devices is been compromise. Can anyone help let us know what to do
Hi all of our devices is been compromise. Can anyone help let us know what to do
Which devices are you talking about?
How do you know the devices have been compromised. Suggest you change all your passwords.
Describe what problem you are experiencing. This isn't Windows.
At this time there is no known malware on an ios device. Period.
Robert
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My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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I just bought an AirPort Extreme system over this weekend and I am having problem with setting it up. I plugged the cable as explained in the manual but there is no way I can get a steady green light. I all see is flashing amber light. Can anyone help me,
Think you need to provide some more details about what you are connecting
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TS1424 Cannot access "device section...can anyone help?
Cannot access the "device section":...can anyone help?
Hi ScarletKnight,
I gather from your question that the Sidebar is missing in your iTunes application. Your device will be listed in the Sidebar. If you have iTunes '11 (click on iTunes > About iTunes), the article below will explain how to show that section of the iTunes window:
iTunes 11: Frequently used features
Show or hide the Status Bar and Sidebar
In iTunes 11 you have the option to turn the Sidebar and the Status Bar on or off; they are off by default. To do this in the menus, go to:
Show Sidebar - Choose View > Show Sidebar (this feature will display iTunes features on the left side of the application including Library, Store, Shared, Genius, and Playlists).
I hope this information helps ...
- Judy -
I'm trying to sync my iphone 5s with itunes and keep getting error message "Device is timed out", can anyone help me please?
Try here first:
iTunes: Error 13019 during sync
Then here:
Help Unknown Error 13019 (Updated) -
iPhone2 can not scan for my wireless network; i tried all troubleshoots but still same problem. Can anyone help?
Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.
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Hello, My iph5s screen cracked according an accident I just had it since February with threeG mobile network , I have been told I can replace my phone or get it fixed by apple for free, can you please let me know what should I do about this matter ?
Oh well that's what I heard because it's about the 90 days warranty ,,. Anyway can you please tell me what I can do to get it fixed ? It's a not really big crack in the right bottom side of the screen
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I use iPhone 4S 8GB device. Want to move the back up from mobile device to computer. Can anyone help me on this?
It's not clear what you're asking. What mobile device are you talking about. iPhone back ups are ordinarily in one of two places: iCloud or a computer. The are not stored on the phone. If you're currently backing up your phone to iCloud and you want to back it up to your computer, you can do that using iTunes. You don't move a back up from iCloud to your computer.
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Help ... My wife got an old laptop working again today. On there was an iTunes which she hadn't used for a year or more.
1. Marie plugged her 6 month old iPhone 4s into iTunes (the first time she had done this)
2. iTunes said she needed v 10.5 or above
3. She downloaded iTunes 10.7
4. She plugged iPhone back into iTunes
5. her iPhone showed the iTunes install screen
6. The screen message said an iPhone has already been synced with this iTunes (in fact it was an iPod Touch). She was asked whether she wanted to add this as a new iPhone, or if she wanted restore to "Marie's previous iPod Touch settings?"
7. You can guess what happened next. Marie mistakenly pressed Restore.
8. After she had done Restore, the phone asked her if she wanted to join iCloud and use location services etc. She clicked yes. However, by that time I am pretty sure she'd blanked the content on the iPhone by the mistaken restore from the old Touch.
8. We now have no photos, videos, contacts or text messages on the iPhone.It has been Restored with the content on what was a more or less blank iPod Touch.
QUESTION: I think she has replaced all of our content with, basically, nothing. We had many cherished photos and videos on there. Is there ANY way we can get our photos, videos etc back? Marie doesn't think she did a backup before Syncing her iphone.But would the phone have backed up previously, without her knowledge? Given that she had never plugged it into iTunesbefore...
First time we've used the Community. Marie is utterly distraught at the thought that we've lost tons of videos of our 2 year old daughter.
Can anyone help?
Andy and Marie, United KingdomHave you rebooted mac? Then don't, until you checked the temporary directories. If your Aperture library went offline for some reason, Aperture may have written the images to the temporary caches.
Check these system folders, if you find any iPhone images
Quit Aperture.
Open a Terminal window and enter the following two line:
open $TMPDIR
This will open a Finder window with cryptically named folders. Dive into them and look for Aperture's Media cache folder. Are there any image files in the folder "com.apple.Aperture"?
Sometimes Aperture will write to that directory, if it cannot write to the Aperture library.
Also check the following location:
open /tmp
Added: Is there something special about the photos? Are they HDR photos, or taken i burst mode? -
I'm trying to activate my 2nd generation apple iPad. It wants me to sign in with the original apple id used to set it up. I no longer use it and don't know the password to the apple id. Also, the email used to set it up has been deactivated. Can anyone help???
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
If the Apple ID that was used on the iPad was yours originally you should be able to recover your password here:
https://iforgot.apple.com/password/verify/appleid -
Getting error message on hp c4280 All in One printer when scanning. "USB not connected". Have gone through everything on HP help but reinstall of drivers. We have never been able to scan. Printing and copying are fine and have never been an issue. Can anyone help please?
So, is it connected via USB, or via Wifi/Airport?
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All of my contacts have been deleted can you help me fix it?
I haven't done anything to my iPhone but it somehow deleted all of my contact! I need you help you my only chance!?
What sort of visa card is it, debit or credit ? Debit cards don't appear to still be accepted in all countries (and even where they are it seems that not all are accepted).
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Do you have a different card that you could try, or are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) ? If gift cards are available then you could potentially use them as your payment method. -
i just got an ipod touch and downloaded itunes. when i plug my ipod into my computer itunes doesnt read my ipod. i looked it up in 'help' in itunes and it said if itunes doesnt read your device to click on 'device' and hit add. but i dont see a 'device' button anywhere. can anybody help m eplease?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
Hi, I just bought an iPhone 6, 64GB and had everything ready to do the "restore from backup" from my old iPhone 4 8GB. It kept stopping and I'd have to start over from the beginning. When I finally got it to do something with the help of my provider(who had walked me thru from the beginning anyway); I figured I was all set. Then I went to see my pics to use one for my lock screen and there were NO PICTURES AT ALL and only part of my calendar came over. I'm missing a lot of future appointments that I know are set up. I made sure not to wipe out my old one yet; as I will have to since I did the trade in plan; so I still have my old iPhone 4 and it has everything in it, in addition to having the backup on two computers in the house.
I also tried syncing it after the restore since things were missing, but that didn't work either.
I would appreciate any help so I can use my phone and get going with it.
Thanks!Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.
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Trying to download itunes store on windows 7 all day it freezes near the end can anyone help please
hi got my new iphone 4 today - have been trying to download itunes on my computer all day it freezes at the last minute. Have turned off security and firewall its still not working
help pleaseHave you tried a different web browser? Also, try temporarily disabling your antivirus software.
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