Hi, how order related billing returns and credit memo's handled
hi,
sap gurus,
i am able to configure the order related billing business process and
plz requesting to explain the how to handle returns process for the same and
how i can raise credit memo for the same process.
regards,
balaji.t
09990019711.
Step 1: Sales Document Type
IMG > Sales and Distribution > Sales > Sales Documents >
Sales Document Header:
1. Sales Document Type:The sales document types represent the different business transactions, such as Inquiry, Quotation, Sales Order, etc. To create new sales order type, always copy as with reference to similar sales order. If possible use standard sales order.
2. Define Number Ranges For Sales Documents: Maintain number range with discussion with core team.
3. Assign Sales Area To Sales Document Types:
A. Combine sales organizations / Combine distribution channels / Combine divisions: Ensure to maintain these, else Sales Order creation will give error.
B. Assign sales order types permitted for sales areas: Assign only required Sales Order Types to required Sales Area. This will minimize selection of Sales Order Type as per sales area.
Sales Document Item:
1. Define Item Categories: If possible use Standard Item Category. Incase if required to create new, copy as from standard & maintain New. (Item Category TAD is used for order related billing & in Material Master Item Category group is LEIS)
2. Assign Item Categories: If possible, use standard. Formula for deriving item category: Sales Document Type + Item Category Group + Usage + Higher Level Item Category = Item Category
Schedule Line:
1. Define Schedule Line Categories: If possible use Standard Schedule Lines. Incase if required to create new, copy as from standard & maintain New.
2. Assign Schedule Line Categories: If possible, use standard. Formula for deriving Schedule Line: Item Category + MRP Type / No MRP Type.
Step 2:
IMG > Sales and Distribution > Billing >
1. Define Billing Types: If possible use Standard Billing Type. Incase if required to create new, copy as from standard & maintain New.
2. Define Number Range For Billing Documents: Ensure to maintain number range.
3. Maintain Copying Control For Billing Documents: Maintain relevant copy controls such as Sales Order to Billing, Deliver to Billing, etc.
Note: Ensure that Copy Control settings are done
Sales Order to Billing (OR --> F1): VTFA
Billing to Sales Order (F2 --> RE): VTAF
The configuration differs from scenario to scenario & requirement of the client.
Regards,
Rajesh Banka
Reward point if useful.
Similar Messages
-
Valuation of item cost in Sales [Return and Credit Memo]
Hi,
Is there any way to get item cost affected in Sales [ Return and Credit Memo(with out copy from)] documents when item qty is Nill in respective warehouse, valuation method is FIFOHi,
Item cost is only linking to purchase or production. There is no link between sales and item cost.
Thanks,
Gordon -
Question about Sales Return and Credit memo
Good Day All B1 experts,
I am a SAP B1 newbie and am taking charge in implementing B1 at my office. I am doing a test today on sales return and credit memo. After I posted both documents, I went to view transaction journals and inventory posting status report to check my work. I saw the journal Debit - Sales Return / Credit - customer A/R account, and items are returned to the inventory. However, I do not see any adjustment journals for debiting Inventory and crediting COGS. Is there something else I have missed in regards to G/L account setup?
Thanks in advance for your time in answering my question.
SunnySunny,
If you process a Item type Credit Memo (NOT SERVICE) directly without copying it from Sales Returns, there will be 4 entries in the posted JE.
Credit Customer
Debit Sales Revenue (or returns depends on what you have mapped)
Credit COGS
Debit Inventory
If you do a Return the JE would look like
Credit COGS
Debit Inventory
Please check if you have selected a NON-dropship warehouse.
Suda -
Hi Experts,
I've stuck with one problem on implementation project. The scenario is as below.
Cut-off data is 30th Apr 2009
Go live date declared is 30th April 2009, but the client has one specific requirement regarding the Return goods from customer.
The industry is a publication industry. Their customers are all around the world.
When they sale some material the goods may return after 3 years from the sale date and they give the cash back according to the invoice amount at the invoice date.
1) We shall upload all the balances as on 30th April 2009.
2) If any customer returns the goods which we had sold in year 2006.
3) How to book return order, delivery and Credit Memo.
4) What will be the effect on Inventory stock and price and according to Balance sheet.
5) We don't have back dated data (in Year 2006) in SAP system.
6) Client don't want to refer legacy system for the exchange rate and rate at the invoice time.
Please guide me how to map this scenario.
Regards
AmolHi,
1. If you are using ERS, then running MRRL transaction will automatically generate credit memo for your return delivery with movement type 122.
2. MIR5 is the one you should look into.
3. Take a look into ME80FN report. Yet, this report does not indicate specifically for movement type 122. If it is required that this movement type shall be chosen as part of selection parameters, then you should develop your own report.
4. There is not any particular difference if you are using movement type 161. The only difference is that in case of using 161, you will have to raise a new return PO and make necessary GR and IR posting. However, the disadvantage is that you will lose the track of your original PO (and PO history).
Cheers,
HT -
Dear All
Little confused, kindly tell me correct method.
Sales return:
1. Sales order>Delivery> Billing> Return Order>Return Delivery-Credit Return
Credit memo
1. Sales order>Delivery>Billing>Credit memo request>credit memo
confusion is that when goods are recieved back due to customer rejection, we issue credit memo, which above step should be followed
Please kindly guide me.
Regards
Sandeep BhowmickDear Sandeep,
> If the step no 1 is correct then in which scenario we will be using credit memo request and credit memo
See i will explain you with all scenario :
1. Scenario 1--> When we are selling some material to the customer and that material is scraped or completely lost in transit or any situation where you can not take it back....... So in this case there is no need of creating Return delivery......... Your Process 2 will go here.
2. Scenario 2: --. You sent some material to customer but due to some quality or defect purpose customer wants to return to you, then you have to create return delivery which will insure that you are taking that material back into your stock for quality checking.
I guess it will help...
Thanks,
Raja -
We take returns after Deliveries and Invoices are closed.
We request that Returns be allowed from closed Deliveries and Credit Memos be allowed from closed Invoices.
These returns impact commissions, taxes, inventory. To ask users to copy the information is to invite errors.
Are there any setting that allow for either Returns or A/R Credit Memos "copied from" closed documents?
Thanks,
Robhi,
You can create stand alone return / AR Credit memo.
You can't change standard functionality.
Jeyakanthan -
Reg:F-28 Transaction Layout - Return and Credit Memo Scenario
Hi All,
In the F-28 Transaction am choosing Settings->Line Layout->Reference Credit For Returns Radio Button and have selected ok.
there i have included the fields as follows,
1.Sales Document
2.Document Number
3.Payment Reference
for normal sales order->Delivery->Invoice all the three columns showing Invoice Number Which is Correct.
if it is a return order or credit memo its showing return invoice in Sales Document and Document Number which is correct but its showing blank in Payment Reference Column actually i need Sales Invoice Number in that column, then only i can show for this return invoice this is referring to the sales invoice.
i have tried all possible combination's in the line layout and the fields for setting but nothing workout,could anybody clarify how can i overcome this scenario?Hi,
For your first scenario,
for a retun po of IC NB type, after creating the PO you need to deliver the same at VL10G. For the delivery system will allow to create the PGR . Prior to these steps you need to return the goods using 161 at MIGO.Please check this 161 stock posted to stock in transit.After PGR system will clear the stock in transit.
Now after claring the stock from transit try cancelling the MIGO 161 document.
For the second query,
Please review your question' When we make return STO from store to DC, ths stocks are issued at DC MAP (condition type P101)
Assume we issue 9 quantity from Store then
Store stock is 9 ea, stock value is (1000-(25*9)) = 775, MAP is 775/1 = 775
This transaction is causing major flactuation in store MAP (100 changed to 775),
Please review the third line.
Regards, -
Return order and credit memo request
Hi SD guru,
If goods returned by the customer then what is the appropriate sales order type i should use means whether i have to create the credit memo request or return sales.
Please elaborate both scenarios where exactly i can use sales order type return and credit memo request.
Thanks
sajhi sajid
when ur creating the Return order use the doc type RE in standard
followed by return delivery LR adn billing ths nothing but the creditmemo.
if your supposed to just adjust the values . then use the G2 credit memo request , with reference to the billing doc for which ur intending to issue the credit memo,and credit memo by billing the same .
hope this answers your question
reward if helped
regards
giri -
Return request / Credit for Returns & Internal Credit memo
Hi Gurus,
We managed a complete flow for return request with delivery.
The good issue is not done.
Even if the GI is not complete, I can create a Credit for Returns (RE).
But when I create the Internal Credit for Returns (IG), SAP displays error message "Goods issue has not been posted for the delivery".
Behavior is different according to the billing document type.
Thanks.
StéphaneHello,
The process of billing in case of return is perfect example of Copying control setting.
Credit for Returns (RE) --> As you are able to bill the Return after creating the delivery and without doing PGI, it is a order related billing.
Internal Credit for Returns (IG) --> Check whether for this document, it is order related billing or delivery relayed billing. If order related billing then there must be "Copying requirements" and this has been set in such a way that PGI has to be done first and then we can do the Billing.
Regards,
Sarthak -
Netting Invoices and Credit Memos in Business One
I found one thread related to invoices and credit memos, but the database was MAS not SAP. In creating and calculating sales commissions, the report must contain both invoices and credit memos. How do I get common and similar fields (e.g., doc#, document total) from the two tables (OINV, ORIN) to display in the same column?
I am new to Crystal Reports and am self-taught at the moment (training TBD).make sure you join the tables with outter join to get both docs
you can create a formula that will retreive either field based upon specific criteria,
are the fields the same in the tables or are they different
one table has doc# the other has docid?
i gather they are different(if they are) by type of doc?\
if so you can create a formula
if doctype ='a' then else if doctype='B' the docid
etc. -
Establish receivables and credit memos from suppliers
hi,
How I can Establish receivables and credit memos from suppliers to whom the authority has made duplicate or erroneous payments and indicate them separately so as consider this while processing future payments to the party
how i can implement this functionality
thanksHello,
That will help but we have 400 records. I guess we will write some logic in staging table to update all those records which have that prefix in invoice number.
Thank you. -
In case of returns,will there be order related billing?
Hi,
In case of returns,will there be order related billing or the delivery related billing?Hi,
The credit memo is issued even if the return delivery and the goods receipt are not created as it is order related billing except if you put a billing block on the return order but as soon as you will remove the billing block on the return order, the credit memo will be issued event if delivery is not created and goods have not been received.
This is strange but certainly german people are confident enough to reimburse their customers even if the goods have not yet been received.
Myriam. -
Order related billing for partial payment and inconsistent amounts
Hi,
We are using billing plans with payment cards to capture payments before goods are delivered. SAP doesn't seem to support credit cards for down payments, so we are entering the payment in the payment card and billing plan lines, then generating the F1 order-related billing.
Sometimes, the dollar amount is prorated proportionately, sometimes, it is disproportionately. For example, if we have 5 line items for $100, $200, $300, $400, $500 a total net value of $1500, and the customer makes a credit card payment of $500, we are seeing that sometimes this explodes to $33, 66, 99, 122, 155. Sometimes, it explodes to $0, $0, $0, $0, $500 in the billing document.
Where does SAP control the way the amounts are derived in the billing document? This is milestone billing.
Ideally, we would like this evenly applied across all conditions. I really need to understand how SAP handles this. The configuration indicates that the pricing is copied straight from the order. I don't see anything custom in the document copy procedure here.
I have had a difficult time finding anything in forums or on the internet in general, I've tried search terms such as "order related billing amount distribution" and "payment card amount allocation" as well as a few other terms but haven't found anything helpful.
Thanks for any suggestions you may have.Hi,
Have you check in copy control order to invoice
At item level Pricing type it should be - G
Kapil -
Delivery Related Billing rather than Order Related Billing in Return Sales
Hi
There is a requirement from the client that the Returns Invoice (RE) generated must be related to LR Delivery Type rather than Return Sales Order Type(RE).
I have maintained the Copy Control from LR (Returns Delivery Type) to RE(Returns Invoice Type).
Then Changed the billing relevance of REN (Item Category ) from - 'B' Relevant for order-related billing - status acc.to order qty
to A Delivery-related billing document.
When i create the Returns Invoice, it is allowing me to create the Invoice even before the Post Goods Receipt of the LR Returns Delivery Document.
It should allow me to create the invoice only after Post Goods Receipt.
Can any one share their inputs.
Regards
MohanDear Kandy Sreekanth ,
PLEASE READ THR RULES OF ENGAGEMENT BEFORE REPLYING TO POSTS / POSTING ISSUES
Do not ask for points - This forum should be firstly about information exchange; points are an incentive and a way of saying thanks.
Asking for points is like asking someone to say "thank you": The only time we do this in real life is when teaching a child good manners. Saying it to an adult is insulting, so why do it in the forums? If someone keeps asking questions without awarding points, simply stop answering them or use the abuse button to report it.
Thanks & Regards,
Hegal K Charles -
Del related and order related billing on the same order - timing problem
Hi,
In our repair process we need to bill out the loaner part (we put the money on the loaner line that gets shipped and create a delivery related billing document) as well as repaired material when that comes in, goes through the repair and gets shipped back to the customer. In billing the repair itself the money goes onto a special order related line (repQuo check box on the main repair line in the sales order entry).
The problem is that the billing due list shows the order related line due for billing after it is created. We are not supposed to bill the line until the repair is completed. The invoice actually never gets created, the log is output with the error stating that it cannot invoice before the repair is completed, but it still shows in VF04. If I put the order on bill block and filter out blocked orders in VF04, then I can't bill the delivery related loaner parts.
Any suggestions how to make VF04 not show the order related line until the repair is completed?
Thank you,
SergiyCheck Billing Relevance of your I Cats(VOV7) and maintain them as per your requirement.
As that indicates what the basis for billing should be.
A: Delivery-related billing document - Billing is based on the outbound delivery. Billing status is only updated in the outbound delivery.
B: Relevant for order-related billing - status according to order quantity - Billing is based on the sales document. The requested delivery quantity determines the billing status.
C: Relevant for order-related billing - status according to target quantity - Billing is based on the sales document. The target quantity determines the billing status.
F: Order-related billing doc - status according to invoice quantity - Relevant for order-related billing documents based on the invoice receipt quantity (third-party business transaction). The system transfers the order into the billing due list only after the vendor invoice has been received and processed in the purchasing department. After the receipt of each invoice, a customer invoice is created for the quantity that appears on the vendor invoice. The order has status "Billed" until the next vendor invoice is received. Item category TAS (Third party item) is set up with billing relevance "F" in the standard system. This process can also be related to the quantity of goods receipt. You can make the control setting as to whether the invoice receipt quantity or the goods receipt quantity should be relevant for billing in the copy control for billing on the item level in the billing quantity field. (In Customizing, choose Sales and Distribution -> Billing -> Billing documents -> Maintain Copying Control for Billing Documents -> Copying Control: Delivery to Billing Document -> Item, then select an item category.)
G: Order-related billing of the delivery quantity - The order is relevant for billing. More specifically, the cumulative delivery quantity that was already delivered is relevant for billing. You can use this category to bill for multiple partial deliveries at once.
H: Delivery-related billing - no zero quantities - You can use this category to avoid items with a value of zero being included in the billing document.
K: Delivery-related invoices for partial quantity - You can use this indicator if you want to select both items and partial quantities for billing.
Hope this can assist you in understanding.
Thanks & Regards
JP
Maybe you are looking for
-
I have a problem with hibernate script. This is what happens: 1. I run dbus-send --system --print-reply --dest="org.freedesktop.UPower" /org/freedesktop/UPower org.freedesktop.UPower.Hibernate 2. System hibernates nicely and quickly. 3. I power the c
-
Drag and Drop (Trying to do a copy but it does a Move instead)?
I have implemented drag and drop throughout my application and it works fine as long as I drag from a non-editable component (Table, TextArea, etc.) to an editable component (TextArea or TextField). However, When I drag and drop from an editable comp
-
TLB STO's created in ECC via cif are being created with Intercompany Markup
STO's created using TLB in APO when cif'd over to ECC6 get created with an Intercompany Markup. When created manually in ECC6 using ME21N the markup is not part of the pricing and is correct. Has anyone had this same situation?
-
The crop tool in my tool bar is not showing up. Any ideas why this is? Please Help
The crop tool in my tool bar is not showing up. Any ideas why this is? Please Help
-
Help needed - half successful move of iTunes to external drive
I have just purchased a WD external drive and have attempted to move the contents of iTunes (but not the programme) to it from my Mac's hard drive. It seems that podcasts etc have been moved, but not the music files (they all appear in iTunes, but wi