Hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

Here you can contact the developer.
(Notice, I'm posting this line only once. Not 4 times. )

Similar Messages

  • HT201272 i downloaded a free app and then deleted it  it is in the app store when i click on it it says open and tap again it goes to another screen tap on it it changes from free to install but doesnt do anything

    i installed a free app and then deleted the app. under apps the app is still listed and says open, but when i tap on that it goes to another screen and when i tap on open it changes to free when i tap free it changes to light green install and tap again goes to all green install and what do i do then do not see anything to click on to make it install. what am i doing wrong. this is for a iphone 5s

    The 'open' indicated that the App Store though that it was still installed on your phone.
    Have you tried closing the App Store app via the phone's multitasking bar and seeing if you can install it after the phone has restarted ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar. You should be able to redownload the app by tapping on the cloud icon next to it in the Purchased tab in the App Store app
    If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download

    I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download again

    Thanks Dirk,
                         Tried your suggestion various ways but it had no effect the download button was still greyed out and the install button would not activate will keep trying to find a solution. I dont want to boot from the external hard drive that has Lion on mainly because it is a usb HD and the connection to my wireless modem slows the connection rate and downloading would take about ten hours

  • When downloading a pdf file I get a message that I must download Adobe Reader. When I do that I am told that it is already installed. Why can't I use it if it's already installed. I-Mac OsX 9.3

    When downloading a pdf file I get a message that I must download Adobe Reader. When I do that I am told that it is already installed. Why can't I use it if it's already installed. I-Mac OsX 9.3

    g -
    I was able to fix the problem with some help from Apple. Whenever I last downloaded Reader, I apparently didn’t complete the process by accepting the Reader contract. I was able to go right to that point in the process and complete the installation. The messages that I needed Reader but it was already installed were quite confusing. It would have been nice if the Adobe installation process that I was re-trying this morning had been able to detect a partial installation. The Troubleshooting page almost had me doing some ridiculous things that wouldn’t have helped.
    MP

  • When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

    When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

    Hi Tommy,
    Using install discs created for another computer is the problem. I suggest you get a stand alone install disc for Leopard and give that a try. I know it's a bummer since you have a perfectly good install disc but you can't take an install disc from a new computer and use it to update an older computer. As a matter of fact you would have problems using your install disc on the same type of computer if it didn't have the same build number. In the old days of Power Macs that wasn't an issue. You could take an install disc for one computer and update every Mac you owned. Sorry.

  • Hi, I am new to iPhone and downloaded a app from the app store and had my iPhone connected to my computer but I just cant find the app on my phone I'v checked on the desktop and the app store but it is nowhere...can somebody point me in the right directio

    Hi, I am new to iPhone and downloaded a app from the app store and had my iPhone connected to my computer but I just cant find the app on my phone I'v checked on the desktop and the app store but it is nowhere...can somebody point me in the right direction plzzzzz

    If your iPhone is not recognized by iTunes when connected - not available under Devices in the iTunes source list, check this link.
    http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    For voice memos, I have include voice memos when syncing selected under the Music tab for my iPhone sync preferences with iTunes which transfers voice memos from my iPhone to my iTunes library when syncing.

  • Hi there , I'm downloading game from Mac App store ( The Witcher 2) and it's stuck on waiting almost at the end of the download pls help?

    Hi there , I'm downloading game from Mac App store ( The Witcher 2) and it's stuck on waiting almost at the end of the download pls help? I don't want to download it again is there any solution for this?

    Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
    Step 1
    Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
    Step 2
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
    8.8.8.8
    8.8.4.4
    That's Google DNS. Click OK, then Apply.

  • HT3552 I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

    I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

    Have a look here >  http://support.apple.com/kb/TS1646

  • I am trying to download an app using a new Apple ID. When I try and do this it still links the app to my old Apple ID and says I need to enter my old Apple ID password to download it from iCloud. Help anyone?

    I'm trying to download an app off of the App Store and the little cloud pops up next to the app I wanna download because I used to have it when I had my old Apple ID. How do I get this off so I can get the app again using my current Apple ID?

    Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
    Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

  • I have CC for work and my PC to do work at home. At home I switched from PC to Mac this weekend. I want to redownload my apps for the iMac but it's telling my I'm using a 30 day free trial. I need to discontinue the PC apps and download to the new compute

    I have CC for work and my PC to do work at home. At home I switched from PC to Mac this weekend. I want to redownload my apps for the iMac but it's telling my I'm using a 30 day free trial. I need to discontinue the PC apps and download to the new computer.

    YOu need to sign out of the PC thru the CC manager and then sign in on the Mac.

  • I used to be able to copy and paste images from the internet into keynote slides and pages. Now when I copy and paste all I get is an empty  box. My iskysoft iTube studio has also stopped downloading videos. Is there an extension I need to enable?

    I used to be able to copy and paste images from the internet into keynote slides and pages. Now when I copy and paste all I get is an empty  box. My iskysoft iTube studio has also stopped downloading videos. Is there an extension I need to enable? Any ideas

    Try dragging the image to the desktop, then drag the image to the slide you want it on

  • I bought apps from apps store,my money was taken and den I downloaded the pass buh 2 didn't work .it told me iTunes failed to install app,the apps were the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

    bought apps from apps store,my money was taken and den I downloaded the apps buh 2 didn't work .it told me iTunes failed to install app,the apps are the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

    Although iTune terms says that all sales are final. You can try explaining to get a refund.
    http://www.apple.com/support/itunes/contact/

  • I live in pakistan and i downloaded ibooks from the apps store and it's good but here's the catch i can only download free books from the ibooks store not the one's that have to be paid what should i do?

    I live in pakisan and i downloaded ibooks and it's pretty awsoem but here's the catch it doesnt download books that r to be paid for but it does download the free ones. My cousin came frm the usa (she also has an iphone) and she didnt knew what to do she said that it works fine like her does but cant download the the books that r not free and doesnt even shows the books except for the free ones.

    No, we told you why you could get the paid books in the Pakistani iTunes Store; because Apple has not been able to obtain the rights to sell them there. There is no "fix", in Settings or anywhere else, to that problem. You cannot purchase paid iBooks in Pakistan, and you cannot use another country's iTunes Store.
    You did not ask any other questions that I can see.
    And you're being a bit rude in your replies, though perhaps that is due to an incomplete mastery of English and not intended to be impolite.

  • I have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

    i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
    If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

  • For some reason I am unable to load the updates from the App Store for ever notes. When I try to, I am told I am already on a new version, which in fact is not the case. Anyone else with exposure to this? I have also written to Evernote and App Store

    Similar configuration and circumstances incuding unexplaining lag time in keyboard and mouse both just s
    s
    Check your purchase history and see what shows?  Check to see if your Apple ID has had any pw changes recently and if it is still registered as before.  I found some unsual anomolies is this area where and Apple ID fail off the radar screen apparently and then reappeared and that was for I Tunes.  I am having the same problem with App Store as I did a recent wipe of my Mac OSX hard drive and I Pad 2.  Initially it appeared  a gap in records, so where are the other apps i know i purchased, then with I Tunes, restrictions around ability to download music on my Mac, which I had been doing all year, and transfer to I Pad 2 or I Phone, which i had been doing all year long as wll.  The I Tunes matter has gotten better, but I've engaged Express Support, Contacted Store, and others, have not received a definte explanation yet
    From an App Store perspective, I noticed at least 50% discrepancy verus what I have bought and what they had showing. Again, some i think will be linked to the disappearing and reappearing Apple ID  which i can only assume is a sporadic database issue, but quite stratling and problematic if you need your apps restored quicly.
    I have a similar configuration, plus had Lion Server, have not reinstalled server yet, awaiting stabiliztion of OSX, but i think that may have some relevance to the location of a variety of the elusive content, but only a hunch at this point.
    There are a number of virus elements which have not been picked up consistently. Some operating as bots within a platform where they actually take charge of certain activites and it becomes a struggle to rid them. I am using  Kaspersaky Universal One which has helped some we had over 17 threats in 1 hour yesterday, but they diffused them.  I've got so many odd issues happening now like downloads directed to the wrong folders for major loads to typing locking up  on both blue tooth and usb but i notice a quick switch makes a difference.  Hint Hint, so i feel like I am in the Bermuda Triangle right now with so many strange things happeining including the post below about Evernote, same here.  Pay close attention to Virus, Malware, and check your log files for unusual activities and and also watch your key chains closley for any attacks. Some of the problems i have encountered actually involve activities taking place within sttps: sessions, so I think a number of things are going on that require an intense focus from the user, Apple Tech and Security and outside resources, because it is becoming more widespread and even though I believe some can be explained relative to user error and lack of familierity, some cannot as the timing and acceleration is to coincendental in my humble opionion.  Hope these areas to look for offer some resolution for you as well as some insight into other areas that could be problematic if not closley monitored.

    I think not the question, but "What is your issue"?  Afraid to learn the truth of today's reality of Cyber threats and to give other community users the the benefits of such or too just mimize my response as a "wandering rant" ?
    I'm actually going to take the high road on this one "for the most part" in contrast to the response you provided to me which reflects your seemingly low road mentallity and lack of appreciation for a new member simply trying to add some value based on recent and current real world experience:
    1) I am a new community member and inadvertently may have submitted a response to a problem i saw versus submitting a question; however, i quickly noted that point.
    2) I selected Mac OSX 10.7.3 Lion, Lion Server and other products ( that's right, i do own Apple products) for their resiliency to virus, malware, and for their peformance, design and reputation. I still believe I made the right decison.
    However, I take exception to your inherent criticism and vailed insults on behalf of myself and the large number of excellent Apple Support representatives, many Sr. Advisors, and External Virus/Malware experts engaged, at the suggestion of Apple and others to help resolve my system issues.
    Downloading of Apps from AppStore, I Tunes, and Evernotes were in one way or another impacted by these virus, malware and hacker activites.  To the credit of Apple, i have not found a single fradulent transaction, however the trouble makers had broader objectives which have caused problems and easily could many others both consumer and enterprise class. Given ongoing criminal investigation, l'll keep those particlualrs confined
    If you actually took time to read my "rant" versus simply belittiling and criticizing my sincere efforts to help somone else you would see there are some meaningful points to take into consideration. You want the post removed, feel free, it only shows to further reflect your naivety and lack of consideration for others unless it suits your myopic and narrow minded perspective to the real cyber threats we all "can" face. Even selecting Mac arguably one of the very best platforms, still does not afford you the flexibiity to assume you or your company, as in my case, is immune.
    If i told you the specifics, of course, it would clearly be beyond your comprehension as your mind is obviously too closed to even consider the thought let alone understand the intricacies of their tools and tactics. Write to the Wall Street, NY Times, you suggest; please, you simply bury your self further in the sand by haphazardly suggesting such a foolish idea. Just another petty attempt to diminish the threat and again show your lack of respect for a quality company and organizaton as Apple who is aggressively working to address my concerns and plan for the next product release without giving up IP and wasting time answering to the media when there is real work to be done industry wide.
    In contrast, I will let Apple to what Apple does best...get it or still not ??  See, they have seen for a long time what you clearly don't, and that is that no system is ever perfect. That is why Mountain Lion will have a NextGen Firewall & associated tools a.k.a Cyber Castle, which has been under  development for sometime and reviewed by industry experts before release so as usual Apple will do their very best to get it right and will again be advanced in many ways ahead of the pack.
    So, i've wasted too much important time trying to open your eyes to reallity. When you wake up in the morning, remove your head from the sand and wipe the grains from your eyes, have a read of this....oh, and don't bother responding or apologizing.  As you said, it's not worth your time to hear from me; in contrast, I felt it was worth my time to keep you from misleading others by your lack of respect for the real Cyber threats we face and that any system designed can be penetrated if the bad guys want in bad enough.  Time to get real Sand-man.....

  • I downloaded Office for Mac 2011, and almost immediately my Yahoo email stopped working, most images were disabled throughout my internet sites, and my bank site reported that I was using a "new computer," which is not true. How can I get my email to work

    I have an iMac version 10.6.8/2.66 GHz Intel Processor and 4 GB memory, with Safari 5.1.10. I had used Office for Mac 2008 but had to upgrade for work. The download (from Amazon) went swiftly, but when I started Word, it did not function too well. Then about an hour later I noticed that my Yahoo email site stopped working, it lost all images and the text just jumbled up on the left side of the screen. No amount of emptying caches or resets/quits/restarts did anything. I called the Internet support, and they just said it was my iMac that had the problem. I have been reduced to using MacMail as my email, but this is tenuous, as my Yahoo account keeps holding things up and constantly asking me for my password (and sometimes it does not accept it). How can I get my computer back?

    The path may be long and tedious, grasshopper.
    Actually, the download of Office 2011 for Mac probably was not legal and may have contained bugs or other things meant to make it unstable, or invite a host of issues. The usual path would be Office 2011 for Mac on DVD so you could reinstall it and add the extras from the disc as needed; or fix the installation later on. The updates for security were downloads from Microsoft servers. You'd need a legitmate version with pass code.
    Options for Mac and office-like application suites include Libre Office, NeoOffice, and these run free. The latter supports up to Mavericks. 10.9.1 now. They have a word, excel, and other parts a lot like the real office.
    If you have a working clone of the system prior to installing the Office 2011 for Mac download and any subsequent and perhaps unseen extras, you could revert to it simply by restarting the computer from the clone, where it resides in externally enclosed self-powered hard disk drive, of a type known to support OS X clones... With ports to help work with most modern Macs. FireWire + USB. Then, clone it back w/ carbon copy cloner.
    Short of that, perhaps someone will see your post and offer some indepth method of hunting down bugs via use of Console logs; and maybe booting into Terminal utility to use unix code. It can be rather involved. Maybe Linc Davis will offer some detailed reply that will invite you to read carefully and try it.
    I've given up using computers long ago.
    A pet raven has been taught to write this.
    Good luck & happy computing!

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