Hi i bought a macbook pro 8 and half mounths ago. Today i had the hard drive replaced as it was faulty and on Monday i have to take it back to the Apple shop to have the Motherboard replaced. I feel that i should be asking for a new macbook, where do i st

Hi i bought a Macbook Pro 8 & a half mounths ago.Today i had the hard drive replaced as it was faulty and on Monday i have to take it back to the Apple shop to have the Motherboard replaced. I feel that i should be asking for a new macbook, where do i stand.

Yes thats what i thought but i only have 77 days left on my garentee so its a worry, and have to drive 1 hour to get to closest Apple shop, spent the whole day there today when i should have been at work and have to make the drive again on Monday Then back again next Friday to pick it up. I paid over £1000 ponds for this computer so wouldnt expect it to have its insides replaced befor a year. Feel very let down, and no longer love my macbook pro.

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