Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario

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HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

If you are using a Windows based computer, try disabling anti virus software and turn off the Firewall.
iTunes for Windows: Troubleshooting security software issues
Then try downloading iTunes media.

When I tried to do the update it caused an error. So I had to uninstall itunes and now it won't let me reinstall it. Keeps saying something about I do not have the authority to do it.

I got this update message when I opened my itunes. So I said yes and let it update. But then I got this error message and now I can't get it to reinstall. I am the owner of this pc and have been working with Itunes forever. But it keeps telling me that I do not have the right authority to install itunes. This really stinks since all my music for my i-pod is on Itunes. Is there anyone out there who can help me with this?

Me too, kept saying a certain file was missing. Don't understand why a file would be missing, all I did was unintall itunes so I could reinstall it. Makes no sense to me.

I have one home computer and our household has 2 iphones. I am signed up on itunes and now my husband would like to have an account with itunes as well. Can there be two accounts for 2 users for itunes on one home computer? How do I add another account ?

I have one home computer and our household has 2 iphones. I am signed up on itunes and now my husband would like to have an account with itunes as well. Can there be two accounts for 2 users for itunes on one home computer? How do I add another account ?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

Itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?

itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?

Hey megannnnn14,
Thanks for the question. I understand you are experiencing issues installing iTunes for Windows. The following article may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

HT1338 I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates. Help

I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates available. I am currently running version 10.5.8

You need to buy 10.6 on DVD.
(74703)

Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another library. How do I correct this?

Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another itunes library. It isn't. How do I fix this?

If no backup exists....
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

Photoshop will not launch. last week I re downloaded and it worked. 6 days later no launch. Is there anything I can do to launch the program that is on my computer?

photoshop will not launch. last week I re downloaded and it worked. 6 days later no launch. Is there anything I can do to launch the program that is on my computer?

Sign in, activation, or connection errors | CC, CS6, CS5.5
For anything beyond that you will have to provide proper technical information about your system.
Mylenium

I got a new email, changed my email for itunes and now it won't let me

I got a new email, changed my email for itunes and now it won't let me even listen to my songs I purchased under my old email! I even got to where apple knows I changed it and they deleted my old email information. What am i supposed to do?? Please help, thanks

Contact iTMS
http://www.apple.com/support/itunes/musicstore/email/

Updated itunes and now it won't play any of my music, updated itunes and now it won't play any of my music

i updated my itunes, and now it won't play any of my music. i tried deleting it and reinstalling itunes, but it still is doing the same thing: whenever i click on a song, it looks like it's going to play (and my last.fm thing starts scrobbling it) but it just doesn't play the song, ever. it sits there, with the play button played. i am so frustrated with itunes, and i have no idea how to resolve this.

Hi ryanmar,
If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Regards,
- Brenden

Itunes stoped seeing my ipod touch so I uninstaled and reinstalled itunes and now it won't finish opening

iTunes stopped seeing my iPod touch so I uninstalled and reinstalled iTunes and now it won't finish opening. It takes a long time but eventually it looks like iTunes has loaded but it never lets me do anything and stays unresponsive. What now?

Hi there AskMe1313,
I have an article for you that will help you troubleshoot this issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
After completing these steps, you can use this article to help you resolve the issue with the iPod not being recognized by your computer:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I have an older iMac (OS X 10.4.11), and I forgot my master password. Is there anything I can do to reset the master password?

I have an older iMac (OS X 10.4.11), and I forgot my master password. Is there anything I can do to reset the master password?

Here's the instructions if you have the discs.
Mac OS X: Changing or resetting an account password
http://support.apple.com/kb/HT1274?viewlocale=en_US
Changing your administrator password
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh655.html
Here's one method to reset the password without the install disc:
1. boot computer and hold the "apple" key and the "s" key.
2. wait for terminal show
3. release keys
4. type without the quotes: "/sbin/mount -uaw"
5. press enter
6. type without the quotes: "rm /var/db/.applesetupdone
7. press enter
8. type without the quotes: "reboot"
9. press enter
This will let you create a new admin account when you reboot your computer.
Also, without the discs, look at Mac OS X Tip - No Password, No Root, No CD? No Problem.
http://www.macobserver.com/tip/2003/06/16.1.shtml
Here is a way to get around not knowing the admin password on Macs.
To reset your OS X password without an OS X CD you need to enter terminal and create a new admin account:
   1. Reboot
   2. Hold apple + s down after you hear the chime.
   3. When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):
          * mount -uw /
          * rm /var/db/.AppleSetupDone
          * shutdown -h now
   4. After rebooting you should have a brand new admin account. When you login as the new admin you can simply delete the old one and you’re good to go again!
 Cheers, Tom

I tried to update itunes and now it won't open, how do I fix it? Will uninstalling and reinstalling erase my library?

I tried to update itunes and now it won't open, how do I fix it? Will uninstalling and reinstalling erase my library?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

The touch screen on my ipod touch is not working. meaning that i can not unlock my ipod or even turn it off. is there anything i could to to get the screen to work again?

the touch screen on my ipod touch is not working. meaning that i can not unlock my ipod or even turn it off. is there anything i could to to get the screen to work again?

Try # 2 and 3 in link below. If neither work, your screen digitizer might need to be replaced.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

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