HI I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.
HI,
I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.
You can try contacting apple customer service http://www.apple.com/contact but usually all app purchases are final and not refundable.
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You appear to have an iPhone 5. Snipsnap 2.4.2, the current version, says it works on iPhone 5, iOS 5.0 or later. Why do you want an out of date version of the app?
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How can I get a refund for an in app purchase I did not want?
How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck. -
After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?
Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
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Hi. My itunes library is in current 10.5.2 but my old ipod touch 4th or 3rd gen is not updating at all its still in current 4.2 and there is some apps i cant download that requires a 4.3 update but in my itunes it wont. Please help!
Are you sure you have a 4g/3g iPod? If you don't have a camera, it's definitely not 4G. If it has no camera and is 8 or 16 Gb it is a 2G and can't go beyond 4.2.1.
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how can i get my imac proceed to home page from restarting endlessly? it will start then start booting then chime then bck to step one, not even hitting the start up page.... plssss help!
Hi
My Powerbook was the same. Only fix is to reinstall OSX from the install CD but be sure not to pick the Format and install clean. Once you boot with the install CD pick the preserve user data and settings.
On My machine the reinstall looked perfect. My network, email, files and all the programmes were all there. Most apps worked fine but Adobe CS2, Virtual PC and NetBarrier all needed reinastallation as they reported a few files or registration was missing. I went for the 10.4.3 upgrade again and it worked fine.
Good luck
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Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer
You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?
The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/ -
How can I get a refund for an unwanted app that I just purchased?
How can I get a refund for an unwanted app that I just purchased?
Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
(111524) -
i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
We have downloaded apps to our pc but we can't get them on our ipod touch. We have synced our ipod to our computer. We can't even get them when we are some where there is wifi. We don't have wifi at our home and was hoping to be able to plug it into our computer and get everything from our computer to our ipod but it doesn't work. What do we do?
Sync them from your iTunes library:
iTunes 11 for Windows: Syncing overview
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Note that you can only sync apps from the one syncing computer/library that yo can have. If the iPod was synced to another computer/iTunes libary or set up via wifi then to make this computer/itunes library your syncing computer/library:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.
I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
Did you manage to find a solution? Help please if possible. Regards Az -
User created apple id account, verified but know she is unable to log on, it says incorrect password, she tried to reset via forgot password option but it does not send reset password page to here e- mail address, how can i get this sorted? or how can i get her whole apple account deleted and created new one using same e - mail address?
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?
You're not obligated to insert a gift code. But you can purchase gift codes on the Apple online store (gift cards or certificates) or Apple Retail store
Gift codes are pre paid cards so you can use credit on the iTunes Store to purchase content
To create apple ID without payment method:
http://support.apple.com/kb/HT2534?viewlocale=pt_PT
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