Hi, I forgot my email and password and my iphone need to activate i dont know what to do and i cant remember the email address or the password please help me I dont wanna lose my phone :(
hi, I forgot my email and password and my iPhone need to activate i don't know what to do and i cant remember the email address or the password please help me I don't wanna lose my phone.
IF you forget your email and password and you are stuck in the activation process, it usually gives you a clue on what is your email like w********[email protected] If you really own the phone, you already have a clue on what is that email add. Then go to appleid.apple.com, click on manage my device, enter what you think is your email addy (no harm in trying that it wont lock) then click on i forget password. This will give you an option to either sent the password to an alternate email. If you have several, then sad to say you have to open it one by one and check including your spam mails. Another option is to answer some security questions you made while creating an apple id. Your last option is to call apple support. If you know the email add and you can prove ownership, they can reset the password for you
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trying to sell my ipad2 and i cant delete all the data as i need a password for icloud and i dont know what it is and i didnt know i had i cloud account what do i do ?
Settings-general -reset-erase all content and settings.
iCloud ID and password should be same as Apple ID. -
hello everyone i have macbook air, hello everyone i have macbook air and my startup disc is full i checked everything and and find out that all space is of OTHER and i dont know what is it and what i have to do with that
First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
Hi apple, I have recently purchased an iphone 5s of december of this year. So far i have had no problems and things were going fairly smooth. But up until recently, i was using my phone and all of a sudden the screen went blue and shut off. I was able to get it to the home screen an i though it was a 1 time thing. But it has been happening a lot recently and it has gotten to the point where it keeps trying to shut itself off then the screen goes blue. I dont know what to do and i was wondering if there is some kind of a refund for this or some way to fix it.
Wow.
How rude.
He gave you the correct answer. No one can tell you any more.
Try the basics from the manual. If this does not solve, then you would have to have Apple look at the iphone.
Why would you be so rude to someone who 100% correctly answered your question? -
my daughter took my ipod and set the volume limit and she put a code but dont know what she put and shes 2 years old ,can you help
You'll have to connect the iPod to your computer and restore it to factory settings in iTunes. Then resync your music etc.
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I have been debited 35chf for purhase of itunes match, i dont know what it is and never passed this order
Hi homayra,
Welcome to the Apple Support Communities!
I know that it can be concerning when you see a purchase from iTunes that you do not recognize. Please use the information in the attached article for how to proceed.
How iTunes Store charges might look on credit and debit card statements - Apple Support
Get more help
If you compared your purchase history (and family members' purchase histories) to your statement and still don't recognize the charge or want to request a refund, contact Apple Support.
If you don't have an iTunes Store account (Apple ID) and see charges on your statement, contact Apple Support. You can also request a refund if the charge is shown in your purchase history.
Best regards,
Joe -
I know my apple id and password but my new iphone 5 is asking for a voicemail password and I dont know what that is. Can I disable this?
The voicemail password is independent from Apple/your iPhone and is related to your service provider. If you already set a password for your voice mailbox, you would need to input it in order to access your voice messages associated with your cell-phone plan. If you forgot your voice-mail password or did not set one, I'd advise you to simply call your cell-service provider support which should quickly resolve the issue.
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HT3462 some idiot stole my ipod in my school and i dont know what to do my dad cant afford another
i need help here my dad just got me this brand new ipod touch and i took it to school and some idiot stole it my dad just brought it and he cant afford another one so i dont know what to do plz help and how can i find it? bc i was on youtube and saw this thing u download and it can track down your ipod or iphone but i didnt download it. By the way every one in my class denied everything and i just need help.... and thanks
If you set up the Find My iPod service prior to the iPod going missing, then there is a chance that can be tracked, though it depends on a number of factors (the iPod is turned on, connected to a WiFi network, and has not had the Find My iPod service disabled or the iPod been completely restored).
If you did not set up Find My iPod, then there is no way to track it. Contact the police and change any passwords for any online accounts you may have used from your iPod (the iTunes Store, for instance).
Regards. -
When I try to sync my ipod it shows that I have 2 gig of "other" stuff and I don't know what it is and it is taking up space. How do I get it off?
You need to restore you iPod to gedure the "other" to its normal of less than 0.5 GB. A restore from backup works if the large other is not in the backup. Make sure that you turn off outo syncing (iTunes>Preferences>Device and check the box that says Prevent iPOds....syncing. Otherwise, the backup will contain the other.
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So I was trying to sync music into my old Ipod nano (1st) generation and it said to insert the disc but it seems to fail due to not having the driver software, what is that? what can I do? By the way its a windows vista, dell.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
i dont know whatversionof adobe flash player to download to my ki dle fire hd to allow me to watch tv programmes. can youhelp please?
The Kindle uses a version of Android. You need to use the specific apps or Google Chrome. There is no dedicated Flash Player otherwise.
Mylenium -
very bad service very bad srsly you guys are making fool
customer buy iphone because of this service
from mng my app store is not working i have iphone 6 i think my phone have problem i reset all setting... and now i dont have anyy app to use
pls asap pls plsAs per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit -
aNd I'Ve aLrEADy tRIEd d sUGGEstiONs tHT I GOt fRM dIs LiNK
iOS: Wi-Fi settings grayed out or dimSee:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
It is not related to a specific iOS update. It just happens occasionally to iOS devices. -
I have just started using the computer and have no idea what old compressed files are or if they are important,so I have not deleted any ,and now they are taking up alot of space.
You should have the old Pages '08 inside the iWork folder, inside your Applications folder.
Open your old files in Pages '08 > Menu > File > Export > Word
Pages 5 can then open that Word file.
Peter -
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Hi riverchild
Make sure to keep both .exe and .7z file in same folder. Then try to Run .exe file. If you are still getting any error message you may try to open .7z file using any zip extractor tool and try to install. Also make sure that the files are downloaded completely.
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