Hi i forgot my sercurity questions and apple sent me the answers on a email that doesnt work any more so how can i change that and send it to another email
i dont know my sercurity questions and apple sent me the ansers to a email that no longer works so how can i change it to the right wmail and get my answers.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
Make sure to tell Apple Support to include an alternate email address for the iForgot email, other than your inactive one. Then, log into appleid.apple.com, and change your primary and rescue email addresses to ones that you can actually access.
Similar Messages
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I have iphone 4s and i did by mistake a restore with different id so i lost all my data and i got all the other id data , contacts .....etc , please how can i fix that mistake
How to Restore from a backup: http://support.apple.com/kb/ht1766
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The problem of having 2 'Podcast' folders / menu items after adding a new podcast through clicking on a link in the browser has been addressed on the forums by instructing users to resubscribe to existing podcasts, which then appear in the new folder, and delete the old folder. This will not work for me as most of the podcasts I listen to are BBC, which vanish from the web 7 days after they were first broadcast (about which much swearing, but that's unalterable). Consequently I can't adopt this solution.
I have resubscribed to the podcasts using the link in a browser method, so that they all appear and (in theory) will download new episodes again. However, this leaves the old episodes missing. What must I do to get the episodes downloaded from the old podcasts recognised as belonging to the new subscriptions?I found a very fast and easy solution: I selected all the podcasts in the first window, copied them using the command in the Menu>Edit (Command+C did not seem to work). I then pasted them into the new empty folder. All the podcasts already downloaded appeared. The only problem is that some podcasts did not remember which had been viewed or not, while did keep the information. I just had to re-subscribe to the ones I still wanted by clicking on button.
For some reason, the previous Podcasts folder was only recogized as a list by iTunes, this showed up when I deleted the previous folder (contextual menu). I also had to re-select which ones I wanted synced with my iPad and iPhone.
(I did make a backup of the Podcasts folder in the Finder, just in case, a bit like voodoo computing) -
When I want to change my e mail adress, the follow sentence arise:
This email adress is designated as your rescue email adress and cannot be used as your apple ID.
I had another mail adress, but from today, I have just this one so it's necessary that this mail adress can be my apple ID.
How can I change that this mail adress is my rescue email adress?You can edit your rescue e-mail address to whatever other email rescue address you can use or just get rid of it altogether at ... My Apple ID
Do this first. Then you can edit your main e-mail address and change it to the one you want to use.
Read the following link carefully, if you are unsure. ://support.apple.com/kb/HT5312
Rescue email address and how to reset Apple ID security questions
Message was edited by: seventy one -
my computer was hacked and also he hacked my apple acount and he tried to use and i think he did. i dont want to use my mastercard any more! what can i do while apple app store force me to it?
Have you tried here:
iOS: Not responding or does not turn on
You can check your warranty coverage by entering the SN here:
Apple - Support - Check Your Service and Support Coverage
For how to get warranty work see:
Apple - Support - iPod - Service FAQ
The fastest is to make an appointment at the Genius Bar of an Apple store. -
I am passing on my ipod touch 4th generation to my husband. I restored it so he could put in his own data but it keeps asking for my passward and it is using my segurity questions. How can he change that?
Whose account id shows in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) ? If it's yours then tap on it and log out of it, and your husband can then log in with his account
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how can i change that because Apple sent me the code
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If you received that message the first time that you used the code then contact Apple directly for a new code. This is a known issue with these codes. Otherwise, you can only use the code once. After that, if the code worked, Mt Lion should appear in the Purchases pane with a download button. -
hi i need the Mac OS X version 10.7.4 or later. How can i update it and does it cost money to do so?
Upgrading to Snow Leopard, Lion, and Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion contact Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I have changed my ID (mail) and now I can updated my apllications in the ipad because still appears my first ID... How can I change my ID in the IPAD????
Apple ID (your e-mail address) that was used to purchase apps are forever tied to that Apple ID for updates.
Apple ID cannot be merged or transferred to another Apple ID.
You can change the e-mail address associated with the Apple ID below:
https://appleid.apple.com -
I have changed my number and have updated it but however they still send my keychain password to my old number. how can i changed that ?
Hello Leela24,
Welcome to the Apple Support Communities!
I understand that you have changed your phone number but your iCloud Keychain verification number is still your old phone number. You can edit this phone number in your iCloud settings on your iPhone. Please use the attached article for information on the process.
Get help using iCloud Keychain - Apple Support
Make sure that the correct phone number is associated with your account:
In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
Happy holidays,
Joe -
I downloaded an album recently, but I guess my internet was going in and out the whole time, and now 5 of the 14 songs will cut out after a few seconds. How can I re-download those few songs?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
my iphone 5 is stuck on the recovery mode and everytime i tried to restore it , it said that my phone have error 21, how can i fix it or send my phone to the appstore ?
Follow this one as well...
http://support.apple.com/kb/TS3694 -
The aps store has an old email address as part of my apple I'd.. How can I change that?
I have changed my apple I'd on my desktop, but cant get it changed on my ipad2 when I'm in iTunes or the aps store.
It shows my old email address as the first part of my apple I'd. How can I change that?Go to Settings>Store>Apple ID - tap the ID and sign out, then sign in with the correct account. If that doesn't work, sign out of the account, restart the iPad and then sign in again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
A different apple id appearing when i try to install updates, how can i change that apple id?
a different apple id apearing when i try to install updates, how can i change that apple id?
That's the ID that was used for the purchase. ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.
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How do I know where my account is registered and how can I change that?
Hi,
Whenever I try to pay Acrobat XI, I get the message that the country of my registration is wrong. How do I know, in which country my account is registered and how can I change that?
It seems, that my account is registered in Austria, but I work now in the Netherlands. What is there to do?
Thanks for your help
Message was edited by: Michael KollerHi Michael ,
You can log in to Adobe.com with your credentials and you can change your region or country from the option "Change Region" at the bottom left of the page .
From there you can change your region and select the preferred one and make the payments.
Hope this will work .
Regards
Sukrit Dhingra
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