Hi I have a iPhone 4 and I seem to have a problem during calls. If I make or receive a call I can hear the person who is on the line with me but the other person can't hear me. This problem has occurred 1 week ago so please get back thank you

You use Restore to get the latest firmware build, not the Update button. You can only use the Update button, if there is an iOS update, say iOS 5.1.
this link talks about updating to 9A406 to fix the "No Service" issue with iPhone 4S:
http://iphone-and-i.blogspot.com/2011/12/fixing-iphone-4s-signal-problem.html

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TS1702 I have an iphone and my 2 children have ipods. all 3 on the same apple id. when one of their ipods gets a face time call , all 3 devices ring. i dont want to get these face time calls on my iphone or the other ipod . what is the solution to this

i have an iphone and my 2 children have ipods. all 3 on the same apple id. when one ipod gets a facetime call, all 3 devices ring. how do i prevent all three devices getting the facetime call as it is intended for only one of the ipods?

You can all have independent AppleIDs for iCloud or iMessage etc, but share the same one for iTunes Store / AppStore purchases.

I have an iPhone and a Mac that have never been synced. Will both contact listings merger?

I have an iPhone and a Mac that have never been synced. Both contact lists are different. If I do sync will the two listings merge, or will one be synced over the other. Is there a way to backup both devices before thevsync so I don't lose any contact?

You have to download the iPhone version of the app - if there are two different versions and if you do not want to pay for the iPad version.
Look in the App Store for the iPhone version and then try to download that one,

ACS: Resource not found or internal server error ErrorCode: 500 has occured. Click here to get back to the server

i have installed cisco acs server 5.3 and applied an eval license. when i am going to define an authorization rule in access policy, i can find and predefined rules and i can not create any rule of my own. if i do any thing i get this error message.
ACS: Resource not found or internal server error
ErrorCode: 500 has occured. Click here to get back to the server
can any one please help me on this.

Anyone know of what could be causing this problem, when using a supported browser?
We are running ACS version 5.3.0.40.9 (appliance).
We are using IE 8. When using ACS, everything works fine for a period of time, and then at (seemingly) random times, we will suddenly get the "ACS: Resource not found or internal server error". The only way to get working again is to log out of ACS and log back in.
Also, we seem to get logged out at random times, even while active and in the middle of updating something. Sometimes we receive the message that our session has timed out and other times we are simply dropped back to the login screen, with no error or timeout message. Either way, it happens while we are definitely active and working...not a logout due to inactivity.
This is all with IE8. Any ideas?
TIA

Facebook freezes when trying to open with firefox but not other browsers, how do I fix this?

I have two users on my pc. The main user has no problem accessing facebook using his windows account and firefox browser. The second user, however all of a sudden, cannot access facebook with his windows account and firefox browser. Firefox freezes and says not responding. Other browsers, however work. I have loaded and run a windows registry repair which did not fix the problem. I have also run my virus scanning software. I cannot find an answer to this issue. Can someone please help?

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I have 2 Iphone 5s one apple boots up then there is a line spanning bottom of the screen 10 long vertical white lines with black backdrop the other one has a white bootloader screen with thw black apple and then goes to black screen PLEASE HELp

I have a problem both phones wont recognize firmware idk what to do with them

Make an appointment at the Genius Bar or with whoever provides iPhone support
for your location to have the iPhones evaluated.

HT4623 I updated my ipad from IOS 7 following prompting and ended up with connect to itunes icon. When trying to restore, the process keeps aborting after 30 mins with an unknown error message. Any ideas to overcome this problem?

Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

We had one family apple id. I want to keep all devices on the same apple id for itunes but separate ones for everything else. How do I change the others now. We have 3 iphones and an ipad.

We had one family apple id. I want to keep all devices on the same apple id for itunes but separate for everything else on the cloud. How can I change the other apple ids now? We have 3 iphones and an ipad.

Hi, thank you for this post. I hope you might be able to help me too?
I am relatively new to apple (have an iPad) and having been a PC user for years I was pleasantly surprised with the apple experience and am now trying to work out the best set up for me, my husband and young son as I am buying them both of them apple products this Christmas. New Mac laptop/ ipad for hubby and then an ipod touch for my son oh and a new mac laptop for me. We are also thinking of moving from Blackberries to iPhones. Yes we seem to be hooked! but i am unsure about the home family set up and how to replace my PC network that I run off an 8TB server.
In reading the forums I keep seeing people talk about problems they have with two apple IDs and trying to merge them. I have also heard about a family ID allowing us to share apps legally. I am really nervous of setting us up wrong and then having problems later and hence i am now looking for some advice on how to share as much as we can legally but also make usage practical and not invading each others privacy. thoughts so far:
Music - I think we are happy to share the same music and access using one ID (we currently don't buy much music from apple but have lots of CDs we share).
Photos - It would be nice to share photos - as long as my son or husband cannot accidentally delete photos of mine (which is my biggest concern). I currently load all camera photos onto my 8TB storage box as the network owner and my husband has full access to copy any photo to his laptop but can never delete the original copies by accident.
Apps - If possible i would like us to share these but they are cheap enough these days to separate if really needed. Would be good to share licence for pages etc though
cloud, contacts, facetime, email - this is what is making me consider separate IDs or learning how to have multiple users in one apple ID - I do not want to have to share synced contacts with my husband. I have near 300 contacts now through work etc and he will not want them plus i will not want his or him being able to delete mine by mistake. and then for email and facetime, well I want to give him his privacy so I do not receive his messages etc. especially now that we are considering switching to iPhones
Then last but not least, i don't know the best solution for my son. he is only 7 years old so even though I don't want to pay for things again I don't want him being able to download "just any" app from the purchased icon in Appstore. Also, is there a child friendly setting to prevent him from viewing inappropriate content on the internet?
Appreciate I have asked a lot of questions here but I am looking for any genuine advice out there. Thank you or other potential advisers in advance.

I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise

I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise

You first have to subscribe to iTunes Match through iTunes on your computer and have your music library in iTunes uploaded/matched before you can enable it on your iOS devices (see http://www.apple.com/itunes/itunes-match/). Without a computer you won't be able to use iTunes Match.

I have an iphone and ipad but no other computer at home. I used to have itunes on my work computer. How to I access and make changes to my itunes without another computer? thanks

I have an iphone and ipad but no other computer at home. I used to have itunes on my work computer. How to I access and make changes to my itunes without another computer? thanks

At this point you have the option of keeping a device optimized version (lower resolution version) of your photo on your phone while iCloud stores a full resolution version. Or keeping the full resolution version on both your phone and the iCloud. If you delete the photo on your phone it will be deleted on the iCloud. I know, bummer. Also it should be noted that the photos app and the library are still in beta and to this point i see why. I would use dropbox or a smiliar app for off device storage.
So far this is how it has been working/not working for me. Whether or not I choose to keep originals or optimized on my phone it will only keep the originals and it has only been uploading lower resolution versions of my photos to the iCloud library. Seems to be working in reverse.
Again these are still in beta so i am hopeful that this will be fixed in the near future.
I hope this helps.

I have an iphone and have two email accounts linked to it. I want one of the email accounts to BCC myself but don't want the other one to do it. How do I set that up?

I have an iphone and have two email accounts linked to it. I want one of the email accounts to BCC myself but I don't want the other email account to do that. How do I do that?

If the picture was in your photo stream you can sign into the iCloud account in Settings>iCloud and turn on photo stream to see/copy it. If it was only in the iCloud backup you can't restore just the picture; you have to restore the entire backup. Restoring a backup is all or nothing.

HT3228 How do I reestablish hotmail delivery to my iPhone and iPad after I have been locked out? I have reestablished service to my PC, but cannot get email on other devices, even after updating to new passwords.

How do I reestablish hotmail delivery to my iPhone and iPad after I have been locked out? I have reestablished service to my PC, but cannot get email on other devices, even after updating to new passwords.

Sometimes it is fruitless to try to "fix" a broken account on an iOS device. I would delete the account on both devices and then configure the account again from scratch.

I have 3 iphones and sync the first one is ok but if i try to sync any other ones they sync with all with the samy stuff

i have 3 iphones and syncing the first one is good but if i try to sync any other one is sync up with all the same stuff as the first one

http://support.apple.com/kb/ht1495

TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?

Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated!

HT5622 both my 2 children have an iphone and iPads each but only one computer with one apple id( one itune account) is there away to have 3 different apple id's on one computer? and if so how?

Both Myself and my 2 children have an iphone and ipad each but only 1 computer and itunes account( 1 apple id) is there away to have 3 itunes accounts on 1 computer as we are all sick of get each other apps and contacts messages, ect.

Do your children have separate user accounts on the shared mac? They can have their own user accounts with their own AppleIDs, but you could put the iTunes Library into a shared folder, or better an external drive with the ignore ownership option set.

Hi I have a iPhone 4 and I seem to have a problem during calls. If I make or receive a call I can hear the person who is on the line with me but the other person can't hear me. This problem has occurred 1 week ago so please get back thank you

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