Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can

Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can anyone help?

The first thing you need to do is download and install the Creative Cloud Desktop Application. Then, open that program and click on the Apps tab. You download and install creative cloud applications from there.
If your computer doesn't meet the minimum requirements to run a given program, it won't show up under the Apps tab.
Once they are installed, you'll need to go to your Applications folder (Mac) or Program Files (x86) folder (PC) to start the program itself.

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My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

HT5661 i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help

i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help!

Keep powering your phone off and back on, it can take up to 2 hours for a normal service provider to finalize the activation process. When you got your new iPhone (congrats by the way) you should have received a little bubble that appeared that told you when the phone was activated, did you see that?

Iv just introduced midi into my studio im running logic9 and have brought Midiman Aniversary 4in 4 out to my set up midi is running well but i cannot seem to mute or solo midi regions an isolate them from the audio can someone please help me Murray.

Iv just introduced midi into my studio im running logic9 and have brought Midiman Aniversary 4in 4 out to my set up midi is running well but i cannot seem to mute or solo midi regions an isolate them from the audio can someone please help me Murray.

Hi Charlotte,
You don't say what your version of Windows you have. Assuming XP, go to Start | Run, type DXDIAG and click OK. Click the Sound tab and run the tests to eliminate a hardware problem first of all. If you don't hear anything, check your cables first of all. Also make sure "Mute" isn't checkmarked in your sound setup. You'll find that in Windows Control Panel.
Which browser do you use? If you have Firefox 4, sign up to the HTML5 trial @ http://www.youtube.com/html5
HTML5 is the latest video standard and doesn't require Flash player. Google is in the process of converting all its files to work with the new format. It may solve you problem. If you don't have Firefox 4, you can get it from here: http://www.mozilla.com/en-US/firefox/fx/
IE8 doesn't support HTML5.
To clean out your temp files, go to Start | Run, type: CLEANMGR and click OK. Click OK again to start the utility. Tick all the boxes except "Compress old files" because the latter takes too long, and then click OK. You can run this utility any time you wish by the way.
The above steps will hopefully fix your problem. If not, post here again please.

I have a MacAir, mid 2011 model, and want to view video on my TV. I see that I need a mini display port to Hdmi but there are many of these. What exatly do I need and how does one view a movie downloaded to the MacAir on a TV screen?

I have a MacAir, mid 2011 model, and want to view video on my TV. I see that I need a mini display port to Hdmi but there are many of these. What exatly do I need and how does one go about viewing a movie downloaded to the MacAir on a TV screen?

Welcome to Apple Support Communities
That's exactly what you need. A Mini DisplayPort to HDMI adapter and a HDMI cable. See > http://support.apple.com/kb/HT4241?viewlocale=en_US
This is the only way to view a video on the TV. After connecting your MacBook Air to the TV, image on your TV should show immediately. Then, press Command and F1 keys to mirror your MacBook Air display, and open the video

I have a Macbook pro mid 2011 and just bought the Apple TV. While watching program or movie from any of the apps such as Watch ABC, the program keeps stopping and starting constantly.

I have a Macbook pro mid 2011 and just bought the Apple TV. While watching program or movie from any of the apps such as Watch ABC, the program keeps stopping and starting constantly.

That would indicate a network issue.
Reboot ATV and router
Make sure DNS is set to auto
Ensure router is up to date, if on wifi try ethernet
Go to istumbler.net to get a report of the network, look for signal strength and noise

How do I resize the window of pages in the new version? It takes up most of my desktop. I would like to make it tall and narrow, which was possible in the old pages, but I cannot seem to do it in the new version.

How do I resize the window of pages in the new version? It takes up most of my desktop. I would like to make it tall and narrow, which was possible in the old pages, but I cannot seem to do it in the new version.

I agree it is a very bad and wasteful design especially for users on small laptop screens.
You can drag it to whatever shape you want from the bottom left corner.
Click on the paintbrush to make the Format side panel disappear. However you will need to use that side panel for most formatting.
Peter

I have managed to download Firefox - the first two steps apparently successfully but I cannot seem to drag the icon down to the dock. I use a mac mini. Thank you.

I have managed to download Firefox - the first two steps apparently successfully but I cannot seem to drag the icon down to the dock. I use a mac mini. Thank you
== This happened ==
Not sure how often
== not sure ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_7; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9

Make sure that Firefox gets installed properly.
Open the DMG file and drag to Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
See [[Installing Firefox on Mac]]
See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download 6.? but it will wipe out everything on my ipod. Is there a way to get the ios without wiping out my files?

I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download ios 6.? but that it will wipe everything off my ipod. Is there any way to get the ios without wiping out my files?

There is no supported method to "downgrade" iOS on any device. If you update, you will get the latest iOS for your device, which will be iOS 6.1.3. You cannot go backwards to iOS 4.3
If you have never backed up in either iCloud or iTunes, then upgrading to iOS 6.1.3 will involve restoring your device as part of the upgrade. Without a backup to restore from, you will loose everything that is on it.
You should first connect to iTunes with your computer, sync your device without upgrading and create an up to date backup of everything. Then use the upgrade option in iTunes to update your iOS.
However, if the dock device strictly requires iOS 4.3, it will not work, as you cannot downgrade iOS. There simply is no mechanism from Apple to do that.

The latest update for iCloud has downloaded, but, will not install, I have tried manually as suggested.

The latest update for iCloud has downloaded, but, will not install, even when tried manually. The QuickTime update which was on the same page was ok though!

I have the same problem....I hope they get arouind to fixing this issue?????????????????

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Sorry to say it, but I think you can see from Bob's response that there's no way to solve this rapidly.
Did you take an image of your Mountain Lion install before upgrading to Yosemite? Roll back to that. If you're not in the habit of taking a snapshot of your system before performing operating system upgrades - get in that habit. If you are dependent on anything at all on hour computer, having a reliable backup method in place is essential. If you don't have a Time Capsule, or some other way to run Time Machine onto a disk that's not in your computer, go set that up yesterday.
If you can't just remove Yosemite and roll back to Mountain Lion for whatever reason, you can partition your drive so that you can install both Yosemite and Mountain Lion on the same drive, and then boot into Mountain Lion when you need to work in CS5. Or you can take your Mountain Lion disc (I assume you have one, no?) and then use it to create a virtual machine in something like VirtualBox to run Mountain Lion from inside Yosemite.

I purchased two songs on i-tune and when I attempt to down load them, I get an error,"you do not have enough access privilege for this operation.?????

I purchased two songs on i-tune and when I attempt to down load them, I get an error,"you do not have enough access privilege for this operation.?????

To fix Home folder permissions
Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
sudo chown -R `id -un`:`id -gn` ~
Press RETURN. You will be prompted to enter your admin password which will not be echoed.

I downloaded the new version of Mozilla and tried to install an add-on to allow me to set the home page for new tabs. The app says it has downloaded but does not open new tabs as my home page (google) - any suggestions what I can do?

I downloaded the new version of Mozilla and tried to install an add-on to allow me to set the home page for new tabs. The app says it has downloaded but does not open new tabs as my home page (google) - any suggestions what I can do?

I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

I have a early 2008 Macbook pro and just bought a new battery, but it is not holding a charge

I have a late 2008 Macbook pro and just bought a new battery, but it is not holding a charge. I read it may be the charger,
that sometimes is blank, but it does charge my computer.
Anything I can try?
I have updated to 10.9.2
Message was edited by: wplewis

Bring it back to the Apple store with your MBP and charger. If the battery is found to be defective, they should provide you with a replacement (assuming you are in the warranty period).
Ciao.

I'm sure I'm being a bit dense here but I cannot seem to transfer music of shows I have downloaded onto my iPad with my library.......it syncs app but nothing else! Help please?

I'm sure I'm being a bit dense here but I cannot seem to transfer music of shows I have downloaded onto my iPad with my library.......it syncs app but nothing else! Help please?

Thanks for this. I also found out that all I needed to do was right click on the device and select download purchases! I new I was being dense......thanks again.

Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can

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