Hi  - I have a new mac book pro and I'm trying to install my PS (I bought the full program) - but it will only install it as a trail. what can I do?

How do I install on a 2nd laptop?

I'm having a similar problem, I have a creative cloud membership for six more months, my computer was set back to factory settings, and I am not seeing my purchases when logged into my adobe id just the free trial options.
The above advice was not helpful because it is not that there is an error with the program it is not being able to find the programs I purchased.

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    Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it it says it has been installed. But where do I see the application that it is there?

    Check your system preferences.
    My copy of flash installed as a preferance pane.
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  • I have purchased a new mac book pro and I'm trying to install CS6 from old mac. I have installed cs6 upgrade but, software is asking for cs4 number which is not being accepted.

    I have purchased a new mac book pro and I'm trying to install CS6 from old mac. I have installed cs6 upgrade but, software is asking for cs4 number which is not being accepted.

    I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.

  • I have a new mac book pro and and older MAC desktop.  Both are backing up to my time capsule but it is close to full (1TB).  If I purchase a new time capsule (2TB) can I bridge them or access both and back up to it still from both computers?

    I have a new mac book pro and and older MAC desktop.  Both are backing up to my time capsule but it is close to full (1TB).  If I purchase a new time capsule (2TB) can I bridge them or access both and back up to it still from both computers?  If so how do I do this?  Thanks in advance.

    If you add another Time Capsule, you can have one or both Macs backup to that new device.
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  • I have just purchased a new mac book pro, and transferred my files from my old macbook. however all the song in my iTunes library have lost their ratings

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    [user]/Music/iTunes
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  • I have a new mac book pro and I purchased it on June 4th, 2011.  Am I eligible for Lion software?

    I have a new Macbook Pro that was purchased June 4, 2011.  Am I eligible for the free Lion operating system upgrade?

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  • HELP! I have a new mac book pro and I'm having problems getting it to print. We are trying to do it through the network (wireless). It keeps pausing or telling me the connection failed

    Ok. I have a new macbookpro which I love. However, we can't get it to print. We just got Comcast with a modem and wireless router. We can all get into the net wirelessly (4 of us). My son set our PC to share the printer, gave it a name and got his PC to work through it. Mine kept pausing (it's been a week now). Finally connected directly to the printer and it immediately went out and found the drivers (for all HP photosmart series) and installed them (I think they are installed. At least they are listed under drivers in the print/fax section). We then did a test print with it hooked up and it worked. Back to wireless and it keeps pausing or telling me it can no longer communicate with the printer. Tried going back and printing while connected to the cable and it didn't work. Several pages of one liners with gibberish on it (some words like fax, document it) but then it failed. I did tell it the wrong model of printer the other day and there is a picture of it under the real printer (which is listed by the name we gave it on my pc). But I know have the correct driver and it shows it in the bar under the driver listing. The other picture of the wrong model is not highlighted and I don't know how to delete it). It just keeps pausing and telling me I'm no longer connected to the printer. BTW, It tells me the printer is ready and shows the name prior to trying to print. We've tried everything including many suggestions from others. Any suggestions? I find it strange I was able to print yesterday while connected directly and tonight it failed (otherwise the printer is working for others). THANKS SO MUCH! Frustrating to say the least but I'm NOT giving up. Carol

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  • I have a new mac book pro, and since have transferred all my information from my old to my new. Now i have what looks like a partition. Am locked out of programs unless i switch users. Can this be fixed??

    This i a frustrating problem for me, i have to keep switching users to access different programs, ie- no office on my new side. Even my i tunes libaries are different. Any suggestions out there.

    Check out :  The Storage Display
    http://support.apple.com/kb/HT1408 How to transfer data from a PC to a Macintosh 
    ===============
    Please read the warranty paperwork that came w/your computer.
    You have 14 days to return the computer w/no questions asked.  Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
    Strongly suggest that you take FULL advantage of the above before it runs out.  Let Apple deal w/the problems.

  • I have a new Mac Book Pro, and just like my last Mac, I somemtimes cannot open emails, or delete emails, w/Firefox. Plus the browser along with the Hotmail Browser is very slow. At first I thought it was the old Mac. But not so. Ideas?

    '''bold text'''

    To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
    Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit.

  • HT4906 have a new Mac Book Pro how do I get started with the iPhoto and Aperture

    hi Mark
    i have a new Mac Book Pro and there is no iPhoto installed do I need to purchase

    log into the App store under the Apple ID you set the computer up with and accept the applications (iPhoto is included - Aperature must be purchased there)
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    LN

  • I have a new mac book pro but cant find a user manual?

    I have a new mac book pro and cant find a user manual?

    being a windows user I too looked for a book as I had pretty much all large OS changes like XP to w7Pro.... so barnes and noble has what I found to be an excellent book after looking through many at bookstore...
    "OS X Mavericks The Missing Manual" which covers OS X 10.9.1 first edition was dec 2013 so recent book 850 plus pages of info and pictures very easy read and the views make it simple to follow.
    Me I like technical info but this book is for everyone with sections on just about every topic the OS has.
    I do believe I paid like $35 (US) but well worth it as I hadn't touched an Apple since 1988 with truly floppy discs we used to punch nothces in.
    Author is a N. Y. Times writer who wrote many a "Missing Manual" as I can't remember the last time anything came with a manual. I had a $4600. windows machine built by Puget Systems and others over the years from Falcon Northwest.... none came with manuals other than similar to Apples quick info foldout.
    Good luck

  • I have a new mac book pro which i use in england but I need to use German charachters frequently, is there a way of having both visable on the keyboard?

    I have a new mac book pro which i use in england but I need to use German charachters frequently, is there a way of having both visable on the keyboard?
    For example so that I can just press shift or another key to get the German character.

    Some may already exist, but you will have to learn them.  On my old system these can be found through keyviewer.app  For example, if I press option+s I get ß   Umlaut is a bit cumbersome as option+u then the actual letter.  It may be possible to bind a key to do this function, possibly through System Preferences > Keyboard > Shortcuts
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    Ukelele Mac OS X Keyboard Layout Editor - http://scripts.sil.org/cms/scripts/page.php?site_id=nrsi&id=ukelele - mostly useful for character, not function mapping.
    Check Butler, ikeys, quickeys or Spark

  • I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips?

    I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips? Is this possible?
    (iPod touch 4, Mac Book Pro (osx lion))

    In Addition to the post by ds store...
    You may find these Links helpful...
    Move iTunes Library from PC to MAC
    http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
    Download Past Purchases
    http://support.apple.com/kb/HT2519
    Also see this Excellent Link by Pondini on Transferring Old to New...
    http://web.me.com/pondini/AppleTips/Setup.html

  • I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input not working to enter my password. Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

    I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

    Reset PRAM:   http://support.apple.com/kb/PH14222
    Start up in Safe Mode.
    http://support.apple.com/kb/ph14204
    A new Mac is in warranty for 1 year from the date of purchase.
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare or take it to the Apple store to have it checked out.
    Genius Bar reservation
    http://www.apple.com/retail/geniusbar/
    Best.

  • HT5628 When will Windows 8.1 be supported on Boot camp 5? I have a new Mac book Pro 2013 and cannot install. Apple please advise.

    When will Windows 8.1 be supported on Boot camp 5? I have a new Mac book Pro 2013 and cannot install. Do I return the Windows version and try to download 8.0, or wait it out until it is supported? New to Mac's.
    Apple please advise.

    Apple does not respond in these forums except occasionally an Apple employee will stop by. If you want to contact Apple, use the contact us link at the bottom of this page.
    With respect to your question "When will Windows 8.1 be supported on Boot camp 5?" you are asking us to speculate as to when Apple will release their drivers supporting Windows 8.1. We do not know, and we can not speculate as to when. From the terms of use of this forum:
    "Unless otherwise noted, do not add Submissions about nontechnical topics, including:
    Speculations or rumors about unannounced products."
    The planned dates of production or release of Windows 8.1 drivers are speculation about the drivers.
    With respect to your other question, "Do I return the Windows version and try to download 8.0, or wait it out until it is supported? New to Mac's.". I answered you.

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