Hi, I have a problem with getting my apple Id working for me. It's been 2 months since it happened and Apple failed to act. I can tell my story proerly, but am not sure, you guys can help, so I just copy my message to them today, I am trying to get it acr

Hi, I have a problem with getting my apple Id working for me. It's been 2 months since it happened and Apple failed to act. I can tell my story proerly, but am not sure, you guys can help, so I just copy my message to them today, I am trying to get it across all the places around to pay their attention. This is a desperate move, so if you are not the right people to help me to get my message accross, may be you can advise where can I go.
Thank you, and sorry for the language.
Vitas Dijokas
I am sorry to say that, but your security makes my life miserable – it’s been 2 months since my Apple ID account got stuck, and since then I cannot update 37 applications (to date), i.e. most of my applications. Half of them I bought. I also paid for iCloud, and it is not working. I paid money and I am stuck with old applications and no iCloud. Your security *****. Your service ***** too. It took your service 1 month to finally understand why this happened to me, and it took me tens of emails to you and 3 hours of telephone conversation to find out the reason for my problem. And the problem is still not fixed. NOT FIXED. You just leave your customer – the one who paid you money and spent so much time with you trying to help you help me – and nothing. You tell me:  “Vitas, Stick your stinky iphone in your *** and enjoy life, we do not care!” *************.
It is ******* outrageous, and you should know that,  guys. Get into the ******* database and correct the bug. Get someone in the partners-telephone carriers company (it is Orange as carreer and Cellcom as seller of the phone)  authorized to Identify me in personal encounter in one of the branches in Israel (where I live) and make sure it is really me, and get the ******* system accept my password and let me use my phone.
Otherwise **** off. None of my friends will get my advise to buy an iphone or any of apple products. And I think you should be very attentive to cases like this, guys. Do your work for the money we pay, or disappear. There are many others eager to take your place, and if the problem is not fixed I will eventually go to the others. My patience is lost, and as soon as I can afford another phone I will change it. AND I WILL TRY TO GIVE BAAAAAD PUBLICITY TO APPLE – I am threatening here, so ACT NOW.
Vitas Dijokas

Well, it seems waiting is not my strong suit..! I renamed a javascript file called recovery to sessionstore. This file was in the folder sessionstore-backups I had copied from mozilla 3 days ago, when my tabs were still in place. I replaced the sessionstore in mozilla's default folder with the renamed file and then started mozilla. And the tabs reappeared as they were 3 days ago!
So there goes the tab problem. But again when I started mozilla the window saying "a script has stopped responding" appeared, this time the script being: chrome//browser/contenttabbrowser.xml2542
If someone knows how to fix this and make firefox launch normally, please reply! Thank you

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