Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying this page

Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying to visit apple support. Please help me, I don´t want to loose my ipod.

Hi thenicegirl07,
It sounds like your Click Wheel iPod is showing a sad iPod icon. If it will go into Disk Mode you may be able to restore it, take a look at the article and quote below for more information about the alert and possible resolutions.
iPod displays a sad iPod icon
http://support.apple.com/kb/ts1373
Resolution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation:
Go to http://www.apple.com/retail/storelist/.
Choose an Apple Store location.
Click the Reserve link under Genius Bar.
Choose iPod.
Select your desired reservation date and time.
For an easy to follow QuickTime movie, view the Troubleshooting & Extras section of the iPod Tutorials atwww.apple.com/support/ipod/tutorial.
Additional Information
iPod displays a folder icon with an exclamation point
-Jason

Similar Messages

  • My iPod Touch shows the Apple logo splash screen and then turns off.

    When I turn my iPod Touch on, the Apple logo is shown and then it turns off. After a few seconds, it shows up again. It continues to do this non-stop. Is there anything I can do? Any help would be greatly Appriciated

    Let the battery fully drain. It may take awhile. After charging for at least an hour. If the iPod does not cycle on and off any more try:
    iOS: Not responding or does not turn on
    Otherwise it appears you have a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • HT201401 My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a ubs pointiing towards the word itunes in a circle.  And the phone no longer goes beyond this message.  meltdown

    My phone started acting up and I noticed my text messages were not being sent.  So I turned my iphone off.  My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a UBS pointiing towards the word itunes in a circle.  And the phone no longer goes beyond this message.  I try to turn it off and on again and same message over and over.  If I hit the any button on the phone nothing happens. Does anyone know what this means or seen this itunes messaging ?  meltdown? Please help.

    Hello Raja,
    Thank you so much for your response.  I had these photos backed up on iCloud but, had I not, its good to have an alternate solution as the one you suggested.  Actually, I went to the Apple store today and yes, you are absolutely correct Restoring in iTunes will result in permanent loss of photos unless backed up somewhere such as iCloud or other solution.  Well, what they did was restore the phone in itunes ( I did not have iTunes downloaded to my computer which is why it did not work when I went to do it myself, I needed to go to the iTunes site and go to the download iTunes button because my windows based HP laptop does not come with itunes already downloaded).  This retoration process took a while and I was forced to upgrade to the latest 7.1 iOS software which I was not too happy about -sometimes you like the way things work now :-)  Anyhow, they said this restoration request happens as a result of a software update (which I was NOT in progress of an update or doing an update) or sometimes when you remove the power cable too quickly from the iphone (which I do not recall doing this either but...). Since I had backed up on iCloud all of the photos were downloaded back on my iphone 4s.  Best of all was that my phone was back up and runnning and there was NO CHARGE at the apple store for this service of restoring my phone.  Well, I just wanted to share the results and I appreciate all the responses and support I received.  Thank you kindly.

  • I have a line drawing (black on white paper) i have scanned and need to make the white paper transparent, maintaining the line drawing, can i and then HOW can i do this in PS?

    i have a line drawing (black on white paper) i have scanned and need to make the white paper transparent, maintaining the line drawing, can i and then HOW can i do this in PS? this is for my business logo. ive used it for years but with a solid background. id like to have it just be the drawing over my photos with a transparent background.

    First let me apologize for posting a reply that was only suitable for advanced users.  Photoshop is broad and powerful therefore has a huge learning curve.  In fact I would state no one knows and uses all of Photoshop.  When we first get Photoshop it intimidate us and we're very uncomfortable using it.  Many thing are not intuitive there in much learning involved.  After some time we begin to know something and we are able to do some thing.  Learning become rapid and we start playing in Photoshop.  It is very important to play with Photoshop.  Playing with Photoshop and asking for help with in forums like this IMO is the best way to learn. 
    Photoshop Power lies in layers, selection and automation.  However it takes knowledge to use photoshop well so most powerful tool you have ins Photoshop is the gray matter between your ears.  Most at one time or another want to watermark or put a logo on their image.  So its best to automate this process. All run into a problem in the process. "Size"  We find our assets vary in size and aspect ratios. Landscape, Portraits, Panoramas and others. This complicates automation.  Vector graphics works best when size vary greatly.  If you can not work out how to create a vector solution like a custom shape.  Create your Logo and watermark large thing scale down better the up. Text scale well for text uses vectors graphics however if you rasterize text it will not scale well.
    I do not type or do English well so let me do some screen captures.  I can not stress enough how important Black, White, Grays and Blending is when it come to image processing.  Become friends with Multiply, Screen, Overlay and Luminosity blending.....
    However when there is a white or black background though you can blend them you can not add a style like a drop shadow, emboss or make it invisible setting fill to 0 so only the style is visible.  When there is contrast between the logo and background it is easy to separate the two. To select the background and delet it to have the logo with a transparent background.  Many tools can be used to create the selection hee I use my action kill white.
    Vector Shape would work better for scaling However it would be best to create the logo from scratch in a vector program like illustrator but I never had the resources to justify the Creative suite. I only had Photoshop.  Recently Adobe gave me and other a year subscription to the creative suite for our participation here.  I still have not installed anything but Photoshop,  A while back I found a program that can create vector patf for black and white art work.  It will not be as good as using something like illustrator. However vector paths can be edited in Photoshop and cleaned up some. Here is the PSD it 13MB because od the gradient http://www.mouseprints.net/old/dpr/AmPm24-7.psd

  • Hi guys i have an macbook 13 late 2007 and does not work when i start it up all u can see is blank white screen and after that its keep bepping high peech tone 3 times i was thinking the hard drive but im not too sure please guys help.

    Hi guys i have an macbook 13 late 2007 and does not work when i start it up all u can see is blank white screen and after that its keep bepping high peech tone 3 times i was thinking the hard drive but im not too sure please guys help.

    Try to reset the PRAM first then go from there.
    http://support.apple.com/kb/HT1379

  • I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password why i am resetimg my

    I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
    - Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.   
    - If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
    How to reset forgotten Restrictions...: Apple Support Communities
    - How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

  • Shortly after starting up, a dark 'film' slowly comes down over the screen and I get a message saying I have to shut down the computer.  I've tried to start from the disk, and before I can even run a repair off utilities, it happens again.  What's up?

    When I started my iMac today, it started beeping like an alarm horn.  I shut it down, and held the startup button a little longer to get it to start.  Shortly after starting up, a dark 'film' slowly comes down over the screen and I get a message saying I have to shut down the computer.  I've tried to start from the disk, and before I can even run a repair off utilities, it happens again.  What's up?  Am I screwed?  HELP!!

    What you are seeing is a kernel panic, often but not always connected with a hardware or peripheral issue, so, unplug everything except mouse and  keyboard, reboot and hold the shift key as soon as your hear the chime, continue holding it until you see the Apple Icon and spinning progress indicator, then post back.
    It will take noticeably longer than normal to start.

  • HT1420 Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?

    Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?

    It means exactly what it says:
    Contact itunes support
    It is saying this because you need to contact itunes support.
    Have you considered doing what it told you to do?  contact itunes support

  • TS3988 please help i upgraded my iphone5 to new ios7 yesterday 2pm and untill now its already 17hours and why cant access or back to normal?is this normal or stil upgrading? it only appears the apple logo on screen and keep coming the logo screen on and o

    please help i upgraded my iphone5 to new ios7 yesterday 2pm and untill now its already 17hours and why cant access or back to normal?is this normal or stil upgrading? it only appears the apple logo on screen and keep coming the logo screen on and off.do i need to bring my phone to apple center or is this iops 7 takes longer time or an hours to successfully upgraded.please help me what can i do?

    Anyone have any suggestions? or is everyone else just as clueless as me !

  • Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.

    Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone 4 died even though it had plenty of battery, and shows no sign of life until i put it on to charge where it shows the apple sign every now and then but just turns off again after a few seconds.....HELP!!!!

    my iphone 4 died even though it had plenty of battery, and shows no sign of life until i put it on to charge where it shows the apple sign every now and then but just turns off again after a few seconds.....HELP!!!!

    Could be a defective battery, you should get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
    Find an Apple Authorized Service Provider

  • After I slide to power off my 3GS iphone I can't on it back again. The apple logo come on and th3en off. If I connect to the power the apple logo comes on and then it open up with 70% power. I have used itune to restore my iphone recently. How can I make

    After I slide to power off my iphone 3GS it would not turn on again.Only the apple logo comes on and then it is off. If I connect to the power the apple logo comes
    and then it comes on . I have just used itunes to restore my iphone. How can I make my iphone work again?

    Keep using it untill it powers off, then charge it to full to re-calibrate the battery.
    If problem persist, maybe your battery needs to be replaced.

  • I recently updated to the latest version of iTunes and now get a message saying 'Registry settings for iTune drivers are misng for Cd burning' I have uninstallled and reinstalled iTunes and tried everything to repair the problem but still have no optical

    I am using OS  64 bit Windows Vista Home Premium and recently updated the latest version of iTunes. (I only have this CD burning software on my Laptop). Ever since updating, I  received the message 'Registry settings for the iTune drivers are missing for CD burning'. The drivers for Lower and uppper filters in the registry are missingand I now have no optical drive.  I have unistalled and  reinstalled Itunes and manually entered the filters. Have tried everything including something called GEAR driver installer which was suggested on several technical sites. Everything  was working fine in iTunes until I updated it.. It's strange I can still import music but not burn?? Friend s have told me they have ha dthe same problem when updating iTunes but resolved the problem by uninstalling/reinstalling or altering registry keys.
    Today I went to use my Epson Printer and now have problems with it not working. I decided to uninstall/ install printer software and  still can't get it to work either. I may be wrong but his all seems connected to me?
    I have been trying for days to get  telephone support and  been told today you have to pay
    Please can someone help me before I throw the lot out the window!!!!

    Many thanks b Noir
    This is a copy of ONEof the keys  in the registry I changed  as told by Apple support today. I also have changed others as instructed by GEAR  software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others  they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so  I downloaded the software and installed again.
    Sorry, just this minute went to insert image  and it is giving me a message saying this sort of content  is not allowed?.
    The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr  SiRem GEARAspiWDN.
    The GEARsoftware info about manually deleting  GEAR drive is from:
    http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
    I hope you can help

  • Problems installing OS  I have an iMac 21.5 (Mid-2010) and in trying to load a new hard drive, after choosing the installation disk the apple logo comes up and then stops and the keyboard and mouse goes dead.  Any help would be appreciated.  Thanks

    Problems installing OS
    I have an iMac 21.5 (mid-2010) and I'm trying to install a new hard drive.  When I choose the installation disk the Apple logo comes up and it stops there.  Then the mouse and keyboard goes dead.  I'm trying to install 10.6.  Any help would be appreciated.  Thanks

    Since you have a new hard drive, there is nothing on it, so you need to boot from an external source (and probably format the hard drive before installing an OS). Are you booting from the 10.6 install disk? Better yet - do you have a bootable backup clone or at least a Time Machine backup?

  • Running Firefox 4.0 on Mac OSX 10.6.6, using ATT mail, when I create a new email I get a browser message saying, "This page requires a plugin that can only run in 32-bit mode," and I have to restart Firefox in 32-bit mode. Is there any way around this?

    I am assuming the plugin that the Firefox message is referring to is for attaching a file to the email. I say this because at the bottom of a new email it has a link that says "Attach files more easily" which, when you click it, takes you to a setup process where you download an att updater. I ran that and it did seem to change anything. I am wondering if there is anything I can do to make Firefox handle this page without having to restart in 32-bit mode every time.

    That means that you need to run Firefox in 32 bit mode if you want to use that plugin.
    # Close Firefox
    # Open the Applications folder in Finder
    # Right click or control-click the Firefox.app icon
    # Select "Get Info"
    # Select "Open in 32-bit mode"
    # Close the "Firefox Info" window
    # Restart Firefox

Maybe you are looking for