Hi i have i problem with my iphone and the problem is the security question i have forgot the answers
Hi i have i problem with my iphone and the problem is the security question i have forgot the answers
I understand German and Italian i littlebit English
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106626)
Similar Messages
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I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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i had a problem with my iphone and had to restore and now i have lost all music from itunes any way to get it back ?
It should ne in itunes on your computer and included in your regular backup of your computer.
If for some reason you have failed to backup your music, then - in the U.S only - you can get previous itunes purchases from the beta version of icloud. Open itunes store, click Purchased, under Quick Links. -
hey !
I have a problem with my iphone 5s IOS 8 , my notification center does not scan when the screen is lockedsounds like a hardware failure. Return the phone to Apple.
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Problems with Syncing iPhone 3G (4.2.1. iOS). What is appearing in the status bar is "Syncing "untiled playlist.." and its stuck at backing up. I noticed that my name has been replaced to "untitled playlist". Whats wrong
Welcome to Apple Discussions!
Maybe a long shot, but WD is not known for the quality of some of their enclosures, although I do like the drives themselves. It may be worth mounting this drive in a different enclosure, something like one of OWC's FireWire enclosures with the highly reliable Oxford chip sets. I wouldn't be inclined to trust a WD enclosure, especially if it already seemed to be acting in a flakey manner.
Here's an example of what I mean:
http://eshop.macsales.com/item/Other%20World%20Computing/MEP924FW8E2O/
I have 3 of these and I really like them.
From what I understand, if the drive spins up, it is often possible to recover data from it. To be absolutely certain to destroy the data, you just about have to take a hammer to the disk. Hopefully, there will be a way to get your data back.
Good luck! -
I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password
You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password. (Your iOS device may prompt you for the new password before getting to Settings as well.)
Hope that helps. If you have a different issue, please post a follow-up message. -
Have Family Mobile with 2 phones and only one Apple ID can all be controlled by the main phone?
angiefromaustin wrote:
Yes I know the password for Apple ID.
Then there should be no issue for you.
angiefromaustin wrote:
I do not know the password to get onto the 3G phone to make changes or update apps etc.
Then there is more than one Apple ID involved.... Or a Restrictions Passcode has been set.
angiefromaustin wrote:
2 phones and only one Apple ID
Then what do you mean by this ? -
How do I reset my security questions if I forgot the answers and don't have access to my email?
I for got the answers to my security questions. I can't retrieve the answers because I don't have access to my old email account. how do I reset my security questions, if I forgot the answers and don't have access to my email?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111551) -
I was having problems with my iPhone 5s (couldn't receive iMessages or emails). Cell company tried "fixing it" but to no avail. They ordered me a repacement 5s. Trying to set up, but it is taking forever. Seems to be stuck in one particular spot. It's at the stage with a black screen, white apple icon and a bar underneath. The bar is is just a fraction complete, and it has been stuck in this spot for almost an hour. Tried to restart it but it went to the same spot and froze again.
BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect. -
Problems with iCloud, iPhone and Macbook Pro [Sync]
Hello.
I've been sat down for a while now trying to figure out how to sort out my university schedule. I've had several problems occur, while they all seem to relate somehow.. I have setup my iCloud account with a stable connection and subscribed to my calendars for my 2012, Spring semester. My goal is to sync iCal with my iPhone so I can bring my calendar with me at all time.
1. I subscribe and create the events I need to remember with times set to a specific date on a weekly basis. Meaning I don't want it to occur daily, but each week on a specific date.
2. I sync this with iCloud and can see the calendar preview on www.icloud.com on my user account.
3. I go on my iPhone to sync the device with iCloud and this is where my problem appears.
When I have synced my iPhone with iCloud it looks like something went wrong and my event duplicates twice and starts to re-occur each day instead of weekly (on the same specific day). I have no clue on how to troubleshoot this sort of problem and ended up creating my own discussion thread.
Sincerly,
Christopher
Products used: Macbook Pro, iPhone 3GS and iCloud.
Additional information: I have turned off iTunes sync, however the problem lies somewhere with iCloud / iPhone.If it is running Lion or the upcoming Mountain Lion,
the following can be synced on both devices via iCloud:
-iCloud mail ([email protected]) or items forwarded to
iCloud Mail
-Safari bookmarks
-Calendars
-Files using any Apple app that is available both for
iOS and OSX.
-Address Book
-Photos
These are what Lion supports. Perhaps there may
be additional items when Mountain Lion releases.
Syncing of the Messages app coud be added since
Messages is going to be added in Mountain Lion.
See the iCloud support page:
http://www.apple.com/support/icloud/ -
Problems with both iPhone and iPad.
I can not back up my ipad or iphone to itunes.It says either "the ipad or iphone cannot be backed up to this computer". I did however back both of them up to iCloud. Does that mean that if I uninstall itunes on my laptop all will be okay or if I were to reset both devices to factory setting since they have been backed up on the cloud? Should I just re-install iTunes? I have an iPad 3 and an Iphone 4s, and have reciently had major problems with the computer, not knowing exactly what but I think somehow the registry was messed with. I tried updating the program, and I had to go into my services on my laptop and turn on the service that enables itunes to sync my devices, however I don't think there is a service for backing up. Anyone have and ideas?
iPhone and iPad use a different way of accessing the server.
I don't know the exact details, but we are using Zarafa instead of Exchange and have the same problem:
iPhone and the likes can connect to Zarafas z-push interface, which is some identical interface to the native Exchange interface, while the desktop e-mail application tries to interface with the web front end (via http) of the server.
These are completely different setups and it depends on the actual installation of the server to get this going.
So, you will most likely need different access parameters for the desktop - and the web mail feature has to be enabled on the Exchange server.
In my opinion using the web mail interface is just silly. On the other hand, the native protocol has less features comparedto the web front end, so you are somehow stuck with sins of the past.
Good luck! -
I have just purchased a new iPad with Wi-Fi and retina display and an iPad mini with the same and am awaiting delivery. We currently have original iPad and iPad Mini which we would like to wipe clean and give to our sons respectively. Our 2 x sons already have iTunes account and iPhones, how do we do this? Thank you
Hello, WBC1430.
Thank you for visiting Apple Support Communities.
Here are the best steps to follow when selling or giving an iOS device to another party.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
Cheers,
Jason H. -
Hey,, I have a problem with my I'd I can' remember my security question
I need your feedback ASAP please
Have you updated them recently or is this Apple looking to update. If he latter, go head, put in any answers you like BUT DO KEEP A RECORD.
Otherwise, you can overcome the problem through this link - http://support.apple.com/kb/HE40 -
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