Hi I have numerous charges on my bank account from iTunes that I didn't authorize.

I have numerous charges on my bank statement from iTunes that I did not authorize

There have been a lot of people with similar problems and there are several threads about this.  This is a link to one of them.  After you do what Kurt suggested, you should probably also contact the iTune Store Customer Service and change any information about your bank account and or credit cards which you may have on you iTunes account also.  Good luck in straightening this out.
laverne's mom

Similar Messages

  • Charges have been made to my bank account from iTunes that I did not make .  How can I speak to someone about this matter.

    I have charges madero my bank account that I did not make.  How can I speak to a live person?  I show nothing on my account as purchased.  The purchase on bank account says itunes store purchase.  I think someone hacked my account.  Any help?

    Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.

  • HT1689 I have charges on my bank statement from Itunes that I did not purchase...how can I fix this???

    I have 2 separate charges for $20 each on my bank statement from Itunes.  In my purchase history - it isn't showing up.  How do I get reimbursed for these charges?

    You should contact Apple. If the purchase is not in your iTunes history should not be difficoult to get reimbursed.
    For maximum safety I whould also change my passowrd.

  • I have a charge on my bank account from Apple iTunes but I have not purchased anything in over a month!

    Earlier today I imputed my new CC information into my iTunes account so that I could update some previous apps that I had purchased. Apparently due to my previous CC Information having expired I was not able to update my previous purchases (why is that)? Also, I noticed a charge on my account from Apple iTunes but I have not make any recent purchases and I have not received any email receipts stating otherwise. Obviously I will have to cancel my debit card to prevent any further fraudulent charges. Who should I notify at Apple about this to prevent any further criminal activity against myself or others?

    You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ?
    If the charge is on your newly entered card, then each time that you add or change your credit card details on your account then a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If it's a different charge which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have transactions from my bank account from itunes that is not from me how can I resolve this?  I cannot find a link or help on the itunes website for this? Many thanks

    Hi there
    Please can anyone advise?  I have had a couple of transactions from my bank account, one for around £28, not from me, then there was a strange
    refund of £9.17!  I have searched iTunes website for help with this, but can`t seem to find any help with this matter!  Will phone bank but I don`t
    think they`ll offer much help as I have an itunes account set up!  I know I can call a telephone number itunes provide, but don`t want to pay big charges!
    Many thanks!

    First of all this is not the forum to be discussing this. Second, these are user-to-user forums and Apple does not have a support presence here. Since this involves a disputed payment you need to contact Apple directly for resolution.

  • I have unauthorized charges to my bank account.  What do I do?

    I have unauthorized charges to my bank account for iTunes.  There is no purchase history in my account.  They just show up on my bank account.  What do I do?

    http://www.apple.com/support/contact/

  • HT3702 Why do I have pending charges on my bank account for free games

    I have pending charges on my bank account for free games ? Whys that?

    Have you made in-app purchases in the games ? Though the games may be free to download some then allow in-app purchases to unlock extra features or levels etc.
    And/or did you add or change your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - read the page that you posted from for more info.

  • HT3702 i have two charges on my credit card from itunes store

    i have two charges on my credit card from itunes store a CA 05-24-12 054118 and 054093 could you tell me who orderd this? i dont have itunes on any of my pc's.   nor do i have a iphone.
    <Edited by Host>

    Best to contact your bank if you do not have an iTunes account my friend. They will not be able to find anything if again, you do not have an account. They will not have any basis what so ever or ways in locating the charges if there is no account to start with. Your bank will be better in communicating to iTunes about this.

  • I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF

    I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF
    And now because I want to communicate with apple support I have to go through the hectic website and community support, this is ridiculous.
    I have 5 iPhones in my account and this makes me reconsider upgrading to iPhones again.
    Why Apple put a phone number in the bank transaction, if there is nobody to talk to!!!!!!
    I hope someone from Apple support can answer my question.

    Go to getsupport.apple.com.  Or, call 1-800-MYAPPLE.
    Just because an app is free to download doesn't mean that there aren't in-app purchases available.
    Go to iTunes on your computer, log into the iTunes Store with your Apple ID & password, and check your purchase history.  Be advised that all iTunes & App Store purchases are final.

  • HT1933 I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes?  Is anybody else also having problems like this? And also need to know how to block them from charging again?

    I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes?  Is anybody else also having problems like this? And also need to know how to block them from charging again?

    I don't know who/what Indira Budiman is, but you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's an app then does it allow you to make in-app purchases within it ? If it does then you can turn off in-app purchases via Settings > General > Restrictions on your device.

  • I have bogus charges on my bank account. How can I get help from Itunes customer service? Been in an insane loop here.

    There are two charges on my bank account that I did not make. When I look at my ITunes account there are no purchases showing. So why is I tunes charging my account for a total of $17.00. You would think if someone was using my account, there would be a record on my Itunes account. Can't get any service fron Itunes about this problem. HELP!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: mailto:[email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I have been charged in my bank account twice with 14.99 last 6/20 and 7/7. I did not authorized this purchase and no phone number or name to contact, how can I talk to a live person to stop this charges?

    I have been charged twice in my bank account of 14.99 and it was charged last 6/20 and 7/7/13. I did not authorize the charges and don't even know who made them. How can I talk to a live person to resolve this problem.

    There is no live customer service for iTunes on the telephone. Either click the Report link on the emailed receipt that you have recieved on the purchases or use this link to start an email conversation with the iTunes support staff.
    iTunes Support -
    http://www.apple.com/support/itunes/
    You should also look in the Purchase History for your account in the iTunes app on a Mac or PC and see what you were charged for. If you have set up a subscription here is the link for managing those types of purchases.
    http://support.apple.com/kb/HT4098

  • I need to speak to a person.  My bank card has been charged over $500 in fees from Itunes that I did not make.  I spoke to someone in India on 7/22 gave them permission to take over my computer and that is what he said.

    I need to speak to a person on the phone.  I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges.  His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening.  I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit.  Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card.  Something is very messed up!!!!  Amhit said he would get me a credit and call me the next day...surprise he never called.  I NEED HELP!!!!!!!!!!!!

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1491 i have a charge from itunes that i did not authorize

    i have an itunes charge on my account that i did not authorize how do i contact someone for help?

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT204088 I have purchases on my bank statement from Itunes that I did not make. who do I contact?

    I tried calling the number on my bank statement and that number just referred me to the iTunes website. No help at all. Any way I can get a phone number to call a live person?

    For billing issues you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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