Hi, i have some Itunes charges on my credit card that i never did, can you help me with that??
Hi
I have some charges of Itunes on my Visa card that i never did.
7 different charges.
Can you help me please?
Check your iTunes Store purchase history.
If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
If not, your financial information may have been compromised. Contact the bank.
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Similar Messages
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I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.
If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck -
How do I contact itunes to correct unauthorized charges to my credit card?
http://www.apple.com/support/itunes/contact/
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I followed the instructions to create an Apple ID without using a credit card (thank you google....) but somewhere after the verification email it went wrong. Now, every time I try to log into the Apps Store on Itunes it prompts me to enter a credit card.
Does anyone know how to fix this, so that I can get into the apps store?I think you have to log in using your account, enter the codes etc. for the gift card, and then the credit amount appears and she will be able to download the music. I did the same for my stepson, who is 16. An employee at the Apple store told me to do this and said when he is old enough to get his own credit card he can set up an account and the music he already has will play. Yes, I think that a credit card is 100% necessary and I presume that legally it forces you to be respponsible, as a parent, for your child's downloads as they cannot have a credit card under 18, at least under English law, and presumably, in other countries such as the USA, it is the same.
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I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?
Look at you purchase history.
Open itunes, click on your name in the top right corner and go to your account and look.
BTW, there is no telephone support for itunes at all. -
I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.
Do what Roger says above.
Do you have 'in-app' purchases enabled on an iPhone/iPad or other device that kids or other family members use ? That could be the issue.
If not change your iTunes Store password to try to prevent whatever is doing this making further charges.
Also if you can't find the cause, talk to your cc company. -
i have noticed incorrect charges on my credit card.you have been taking money from my account????
If you update your billing information, the iTunes Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. It will be credited back to your account later.
http://support.apple.com/kb/HT3702 -
I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?
For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
I have a charge on my credit card that I have not authorized
I have a charge on my credit card that I have not authorized
If you've checked your purchase hisory (Store > View My Account on your computer's iTunes) and you haven't made any in-app purchases or have any auto-renewing subscriptions then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that another different song is rated on itunes. Can you help me with it? or what causes this problem?
Hi Becki ..
You need to "authorize" the Mac.
Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
Now, using the same Apple ID as you used to purchased iTunes media originally, you should be able to sync all your content.
More details here > iOS: Syncing with iTunes -
HT204266 i have charges on my credit card that I need to discuss with someone
I have charges on my credit card that I need to discuss with someone. Thank you!
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Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank youPlease refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
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Rajshree -
Hi can anyone help with this issue regarding my wireless magic mouse? When im on google chrome and scrolling down the page i always have youtube running in the background but the audio cuts/spits/pops can anyone help me with this?
The figures you mention only make sense on your intranet. Are you still using the same wireless router. The verizon one is somewhat limited as far as max wireless-n performace. For one thing it only has a 2.4 radio. I like many people who wanted wireless-n performance before they even added a wireless-n gigabit router, have my own handling my wireless-n network.
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I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?
Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.
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