Hi I have started using MacBook Air. I updated my system yesterday, after that I am not able to have a video calling through Skype.
Hi I am not able to have video call through Skype after software updation. Please
Welcome to Apple Support Communities
It's a known problem in OS X 10.8.5. Apple is working on a fix
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HEY, i have some issue i am using macbook air i5...the problem is that without doing anything 1.5gb of ram out of 2gb always in use ..please help me how to make it normal....
and my battery back up is max 3 to 3.5 hours in normal use with web ....is this normal or need some betterment!!!!ADEEL UR REHMAN wrote:
...the problem is that without doing anything 1.5gb of ram out of 2gb always in use
No computer can do a thing without using memory. 1.5 GB is very little. It's normal.
3 or so hours from a full charge may also be normal, for what you are doing. As batteries age, they don't last as long on a full charge as they did when they were new. All batteries eventually wear out, and are easily replaceable. -
What if i have a used macbook air and it has the password of the old person to logout?
what if i have a used macbook air and it has the password of the old person to logout?
You need to completely repartition the drive and install a suitable version of OS X that you own. What is the exact year and model of this MBA you have? Did it come with installer discs? If it's a 2010 or later model you can accomplish this using Internet Recover: About OS X Recovery.
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. -
I have connected an AirPlay enabled device to iphone4s. I started palying songs. I was able to access internet through 3G from iphone.After few seconds 3G symbol disappears and WiFi symbol appears. After that I'm not able to access internet. Why is it so?
SMS. Deggie, had them check that. After a lengthy discussion with Senior Tech advisor, it appears it is iMessage/Face Time server (they are the same) issue, which will strong arm those into purchasing Data if they use iMessage over multiple devices, as the server registers the phone number associated with apple ID. Not impressed. I put what I've learned here in a simliar thread
https://discussions.apple.com/message/17416082#17416082
and this is what I've put in apple.com/feedback
"iMessage requires internet. SMS does not. iMessage/FaceTime auto logs phone numbers to the iMessage/Facetime server (it's the same server as I've come to learn), this means that when iMessage/Face Time is turned on anyone sending a message through the server to me will only be sent as an iMessage- not when I'm not connected to internet, meaning I will not receive the message as an SMS by default, when I have another device using iMessage (such as MacBook) logged in.
This feature is a problem for me, bottom line, in that iMessage strong arms the consumer (me) into having to buy a data plan that they either do not want, or do not need." -
Hi iam using iphone 5s which is locked to EE carrer. I am not able to make a conference call using this phone in india
then call EE if they are your carrier
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I would appreciate your help on how to configure a gmail in a way it ask for the password everytime I connect?. In the only way I can configure it I have to include the pw when configuring the account and after that it do not ask for pw so everyone that shares my iPad can oppen my mail with no pw required.
ThankThe iPad is designed to be a single user device, and there is currently no way to password protect the Mail app - even removing the account password from Settings > Mail, Contacts, Calendars will just prevent new mail being downloaded, it won't hide those that have already been downloaded. There is this work-around for the app : https://discussions.apple.com/message/13127632#13127632 . Also there might be third-party email apps that feature password protecting.
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I have an Iphone 3GS 16gb which was working on ios 4.1.1
The phone isn't factory unlocked. I upgraded it to IOS 6.0.1 and after that i am not able
to search for networks. it shows no services.Ok thank you so much! Although I ended up taking the sim card out of my new Iphone and reinserting it into my old one it finally let me restore it! So thanks once again this really helped!
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Apple put a new hard drive into my MacBook Pro and updated it from Lion to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. They also didn't put Pages, Keynote or Numbers back on it until I argued with them. Of course, I didn't have my data backed up. My hard drive was destroyed when I tried to install the update of Mavericks myself. I should not have to buy iWeb and iPhoto when I already had them. Suggestions?
cwhargrave,
have you tried looking in the App Store, to see if you can redownload iWeb and iPhoto there gratis?
If you haven’t done so already, you should purchase an external hard drive to act as a Time Machine backup destination, so that you’ll have an option to rollback to a working environment if a new OS installation is troublesome. -
I have 32 gb ipod and i inst new os 5.1 but after that i am not able to add movies...so plz help me
i have 32 gb ipod and in last week i int the new os that is 5.1 but after the same i am not able to add movies and music ...so plz help me in this
Do you really mean iOS 5.1, or do you mean iOS 5.0.1? If you do mean iOS 5.1, that has not yet been released yet so you you have a beta version, for which we cannot provide help here. If you are a registered Apple developer, you hvae recourses through which to request assistance and report problems.
If you have iOS 5.0.1, post back with details - your model of iPod (3rd generation or 4th generation), the operating system on your computer, the version of iTunes, and the exact symptoms of the problem - and someone here can probably then offer suggestions.
Regards. -
The System overview shows I have 4gb of ram but in the L2 cache 3mb are used. ??
any ideas
ThanksHello,
I find 4GB barely enough for the OS itself, you can upgrade to as much as 16 GB of RAM...
http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=385&type=Memory
http://eshop.macsales.com/installvideos/imac_late_2009_mem/ -
I've tried many solutions they gave me but I can get Itunes to recognise my Ipod. I'm starting to get frustrated with this device,
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I have a 2008 macbook, I've updated to osx verison 10.7.5 and now don't have word. What should I do?
What should I do to get a newer word version?
Both Office 2008 and Office 2011 will run under OS 10.7. As deggie points out, there are no free upgrades for MS for the older versions of Office (2004 and earlier).
If you have a slow internet connection, avoid the new "365" version of Office that is subscription-based. It has to "phone home" and there a number of reports of it not working well on dial-up or slow DSL connections. -
Macbook air Wi Fi and sound stops every time it goes to sleep. i have to restart it every time to use wifi and sounds. this started happening just after the latest upgrade to OS X. any reasons why its doing that and how to fix it.
Test after taking each of the following steps. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved.
2. Follow the instructions in this support article under the heading "Symptom: The network connection drops unexpectedly."
3. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
4. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
5. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
6. In some cases, the problem has been resolved by repairing permissions on the startup volume.
7. Turn off Bluetooth and test.
8. Reinstall OS X. -
I have a new MacBook Air. I set my password the other night when I was half asleep and can't remember it. Im still working on my old MacBook Air and can't get through the password gate on my new one. How can I reset it on that computer? I can't even get to the internet.
Thanks!Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Select Terminal from the Utilities menu. At the Terminal prompt enter:
resetpassword
Press RETURN. You will get a GUI in which you can reset your password. -
Every time i start my MacBook Air i get the spinning wheel and have to soft boot (shift, control, option, power) it three or four time s before it starts. It has only been over the last week or so I also found Safari will not load up and tyou have too open then shut from the drop down then restart it to get a page, any help pleas?
Do this:
Reinstall Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
Repair the Hard Drive and Permissions as follows.
After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall
Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless.
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