Hi I have trouble in using alternative characters from the glyphs panel in illustrator CS5.

I have recently installed the CS5 version of Adobe Creative Suite I have purchased long ago.
I have trouble using the alternative characters from the glyphs panel. The problem doesn't happen with a specific font but a few.
There are fonts that work fine and fonts that do not (either true or open type fonts)
I can see the characters alternatives in the glyphs panel but when clicking only the normal characters appear.
I have also tried to re-install the fonts but didn't fix the problem.
Reading from previous posts that other users had same problem they concluded that there has been a problem / bug with the CS5 version glyphs that needed to be fixed
Is this the case? What shall I do?

Hi - I have found the update so problem solved !

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