Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160)
Similar Messages
-
I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
My itunes won't let me buy anything until I provide answers for my security questions but I forgot them! Where do I go to reset this?!
Rescue email address and how to reset Apple ID security questions
-
My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account? It seems I must have mis-typed my account information because I can't answer the security questions correctly...
➡ https://iforgot.apple.com/
-
I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info
Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card's details after entering them.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054 -
HT1918 I have a credit but it won't let me use it because of the credit card
I have a credit but it won't let me use it because of the credit card. How can I disable my credit card
Hi, not sure what you are asking about. Do you have speakers that use AirPlay and you can't connect your iPhone via AirPlay? That is most likely an issue with your wireless router. Sometimes it helps to switch the router off and on and let all devices connect again.
If the app asks for a sync cable (not sink I suppose) it means the white USB cable that came with you iPhone and syncs via iTunes. -
I just purchased an album off iTunes but it won't let me download one song...
I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=
Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling -
I want to use a different credit card on my iPad but it won't let me change it
I want to use a different credit card on my iPad but it won't let me change it
Go into Settings>Store>Apple ID - tap your ID and then tap view account. Enter your password. Then tap on Payment Information to change the credit card.
Is that what you did? -
I lost my debit card and want to download already purchased items but it won't let me
I lost my debit card and want to download already purchased items but it won't let me, it keeps asking for billing info but I can't give the info as my card has been cancelled
I'd get hold of iTunes account support:
https://expresslane.apple.com/Issues.action -
So I bought a show on iTunes and I was able to buy it but it won't let me download it . I was able to download songs and I worked perfectly it's just videos . It's on iPhone so I don't know what to do .
What happens when you try to download it, if you are getting an error message then what does it say ?
-
I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?
You will need to talk to Apple, they would be the only ones who can tell you. We are just a user to user forum here.
-
If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?
I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.
-
I am unable to access my iTunes account to buy apps and music and stuff because it keeps saying I have to verify my security questions I made this iTunes account when I was probably 13 and I don't even remember the old email password and I change my email and I've tried sending it to my email and my recent email they keep sending to my old email and I need to somehow change that because I do not remember my security questions or my old password
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
A song I purchased on iTunes has dropped out from my iPhone - but it still shows purchased in iTunes...but it won't let me download it again.
Any ideas?Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I can't remember my security questions, neither my email address where sign in information has been sent?
Authentication into what account? If it's iTunes, good luck with trying to contact Apple about that. All the contact info for the various departments is here. http://www.apple.com/contact/
Maybe you are looking for
-
Payroll processing for Mid month Joinees and Separated Employees
Hi Folks, I have the following queries with regard to separation and Joining. 1.In Legacy , people who are joining after 17 of the current month is getting paid in the next month. Our Payroll Period is from 1 to 31st . Is it possible to stop Payment
-
My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!
-
Service PO delivery Maintanence
Dear Experts, I've the requirement to create Service PO.. as per below: - HEADER LEVEL SERVICE: 10 - Header Service with Delivery date 30.06.2008. Under which 20 services, for which consecutive delivery date from today. Item Detail> SERVICES
-
Hi, Whenever I use "Frame Hold" on a clip in CS3, the frame image gets corrupted. Turn frame hold off, and the image goes back to normal. Really weird. This used to work fine for me in PP 1.5. Makes "Frame Hold" essentially useless. Tried in differen
-
What would cause CreateObject ("application.illustrator") to return 429
I have an automated process that monitors for Illustrator Docs and saves them as PDF. The script is invoked from a service and was working fine, in the middle of processing, we starting getting the error "ActiveX component can't create object" The er