Hi,i just bought the Creative cloud membership and i would want to know why is t one year policy and you payed alot of money and still pay for the next month? Annual means yearly right ? why do i have to pay another next month.

Hi i just want to know i bought the creative cloud and photoshop and premiere. All those and it said annual meaning i have to pay for the next year right? But why did it said that i have to pay for the next month? What happens when i didn't pay the next month ?

You may buy an annual subscription and pay monthly, or a straight monthly subscription... and, being a subscription, if you stop paying the software stops working
If you want a one time payment, and you can use 3+ year old software, go to Creative Suite 6

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Is there a way to hide apps from the app store? I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps! I can hide them from "purchased apps", but they still show up when browsing for new apps!

Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?

Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps.

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Pawel.burba this error will usually occur if there is a connection error between the computer and our activation servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

Install an app on multiple computers with the Creative Cloud membership?

I have the Creative Cloud membership. Can I install an app on multiple computers? I wouldn't use the app on different computers at the same time.

You can install on as many machines as you like, but the account can only ever be active on 2 machines at any given time. If you need to move to anotehr machine, you need to sign out with a full deactivation on one of the two machines in use.
Mylenium

I want to cancel the creative cloud membership and I follow the instruction but I didn't see the "cancel plan" option. Pls help!! Thank you!

I want to cancel the creative cloud membership
and I follow the instruction but I didn't see the "cancel plan" option in my page. Pls help!! Thank you!

Dear John T Smith,
Thank you but still , I can't find the ""cancel plan"" option in my Chinese
language edition page.
And I try to enter my account from English edition but it will transfer to
the Chinese edition page directly.
Pleas help :(((
Thank you so much!!
Cheers,
Alma Hsu
2014-08-03 21:58 GMT+08:00 John T Smith <[email protected]>:
I want to cancel the creative cloud membership and I follow the
instruction but I didn't see the "cancel plan" option. Pls help!! Thank
you! created by John T Smith
<https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
- View the full discussion
<https://forums.adobe.com/message/6607924#6607924>

I am an educator. I signed up for the Creative Cloud account, believing I would have access to all

I am an educator. I signed up for the Creative Cloud account, believing I would have access to all the programs. Is this incorrect? When I try to download and install the programs, it tries to charge me 19.99 for each or set me up on a trial.

CS6 applications in Creative Cloud unexpectedly revert to trial mode
Sign in or activation errors
Mylenium

Please include Revel in the Creative Cloud Membership

Adobe,
Your goal is to get us all on Cloud Memberships, It's a win win for you on the revenue side. And for us on the end user side, we will always have the latest and greatest Adobe genius ideas and offerings at our finger tips.
Since you are already adding other normal monthly cost items to the service as a benefit of moving to the Creative Cloud. Could you perhaps throw in the Revel annual membership? This would be a great addition to the package.
Thanks,
Steve

I'd like to second this. I purchased a Revel subscription well ahead of the CC announcement, mainly as a cloud based place to store photos since Apple's MobileMe Gallery is scheduled to go away, and at the time no iCloud equivalent was expected. Now CC seems a better overall solution, especially considering Adobe's product description seems to imply that Lightroom 4 will eventually become part of the CS6 and CC package. Having Revel subscriptions separate and outside the CC per se seems to only make sense to an accountant.

I've just purchased CC and can't download the creative cloud app? Help would be appreciated! :)

I can't download the Creative Cloud App?
After purchasing CC Complete, it says to click here to download the app and it just takes me to a white page with the four loading squares that just keep circling.
If necessary to know, I have a MacBook Pro and great internet connection.

Hi,
Here is the download page :
https://creative.adobe.com/products/creative-cloud?
If you still not have access to this page ,check and clean you hosts as explained in step 3:
Sign in, activation, or connection errors | CS5.5 and later
Regards,

Can I purchase CS6 apps if I opt out of the Creative Cloud membership?

Q. Is it possible to purchase CS6 products after the CC apps have been released if I opt out of Creative Cloud membership?
A. Yes. CS6 products can still be purchased on Adobe.com
Note: Creative Cloud members are able to install both CC and CS6 apps as part of membership. See this link.

To compile your mobile app for Android, iPhone, etc... go directly to PhoneGap Build
http://phonegap.com/
Nancy O.

Recently purchased the creative cloud membership for students, but all the applications I download run as trials? why is this happening?

I recently purchased the creative cloud student license for one year. After installing the desktop CC app, and downloading the CC 2014 softwares, they open up and require licensing / can be run only as trials. Why is this happening and how can I get the full softwares?

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Change Account https://forums.adobe.com/thread/1465499 may help
With TWO things going on, you may need chat
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Helppp just got the creative cloud membership but can't get illustrator to work :/

So i recently purchased the annual student membership for creative cloud as i need it for my uni course, ive downloaded both photoshop and illustrator...photoshop opens and works fine but as soon as illustrator opens i get a error message and it closes itself down this has happend over and over again can someone please HELP!!!???

Hi nikkibaby1988,
Please refer the kb: http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html.
Regards,
Romit Sinha

Can I buy the photoshop software without the creative cloud membership?

I would like just the Photoshop software, no cloud membership needed, to edit pictures.

Yes, but only Photoshop CS6 $700 full/$200 upgrade from CS5
CC and CC 2014.2 are Cloud only and can't be purchased any other way.

What is the final total cost for the Creative cloud membership for students? (

Cause it only says the amount I'm going to be paying per year
but it doesn't tell me how many years I'm going to be paying this for
I live in Korea so it says that my payment is 227,200 per year

There is no final total cost. It is subscription software.
If you want use the software, you keep paying your monthly fee.
When you stop paying, the software stops working.

Eligibility for the discounted Creative Cloud membership?

Hi, when I was a student I bought the complete CS3 package, and at my workplace we have bought the CS6 package. However, I would like to be able to work with the programs at home as well, mainly to practice and make sure my skills are up to date. Am I in any way eligible for the complete discounted Creative Cloud membership ? Or would I have to pay full price?
Cheers

On the basis of education CS3, you can not upgrade to at promotional price.
Terms and Conditions | Adobe
VOID WHERE PROHIBITED OR RESTRICTED BY LAW. Eligible customers may purchase an Adobe® Creative Cloud™ Complete Membership with annual commitment for a reduced price. Offer valid for purchases of an annual plan, which requires a 12-month contract. This offer is only available to customers who own a Creative Suite edition or individual product in one of the following versions (CS3.x, CS4, or CS5.x, or CS6), and who purchase directly from the Adobe Store or by calling a regional Adobe Call Center. This offer is not available to Education, OEM, or volume licensing customers. Residents of embargoed countries are not eligible. This offer is limited to one (1) purchase of one (1) Creative Cloud Complete annual membership per customer. Offer is subject to U.S. export control laws and laws where the recipient resides. Offer may not be assigned, exchanged, sold, transferred, or combined with any other discount or offer, or redeemed for cash or other goods and services. Offer is valid until May 15, 2015, and can be changed without notice. Void where prohibited or restricted by law.
Regards
Rajshree

Hi,i just bought the Creative cloud membership and i would want to know why is t one year policy and you payed alot of money and still pay for the next month? Annual means yearly right ? why do i have to pay another next month.

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