HI, I just got a Macbook Pro.  It's great but my mail doesn't work at all.  It will come up correctly, but take forever to download messages,  then won't delete them,  then won't save them to folders.  Then when I go to quit mail it's like it gets stuck.

HI, I just got a Macbook Pro.  It's great but my mail doesn't work at all.  It will come up correctly, but take forever to download messages,  then won't delete them,  then won't save them to folders.  Then when I go to quit mail it's like it gets stuck between quitting and not.  I have to force quit, then restart my computer if I want to pull up my mail again.  How can I fix this?

If you just got your new MBP you have phone support from Apple (which is quite good) call them.  800-692-7753 tell the automated answerer "mail technical support" you'll have human quite quickly.  Hope this helps.

Similar Messages

  • I just got a MacBook Pro...when should I plug it in?

    I just got a MacBook Pro, and have never had an Apple Laptop before.  I have an iPod touch and iPad, but this is my first laptop.  Should I let the battery run down before charging it? Should I plug it in while I work?

    luckysgirl92
    Should I let the battery run down before charging it?
    NO, never do that on purpose.  See below
    Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
    And best "tip" is if its near a socket,...plug it in as long as you can (especially at home) since cycle count on the battery are the "miles that wear out the tires (battery)", however again, not plugged in all or most of the time.
    http://www.apple.com/batteries/notebooks.html
    "Apple does not recommend leaving your portable plugged in all the time."
    While cycle count is commonly seen to be the “miles” on your Lithium Ion pack cell in your Macbook, which they are, this distinction is not a fine line at all, and it is a big misconception to “count charge cycles”
    *A person who has, for example, 300 charge cycles on their battery and is recharging at say 50-60% remaining of a 100% charge has better battery usage and care than another person who has 300 charge cycles at say 15% remaining on a 100% charge. 
    DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count.  *There is no set “mile” or wear from a charge cycle in general OR in specific.    As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
    (as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
    *Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
    *However if you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode       (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
    Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above:   “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”. This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
    LiPo (lithium polymer, same as in your Macbook) batteries do not need conditioning. However...
    A lot of battery experts call the use of Lithium cells the "80% Rule" ...meaning use 80% of the charge or so, then recharge them for longer overall life.
    Never let your Macbook go into shutdown and safe mode from loss of power, you can corrupt files that way, and the batteries do not like it.
    The only quantified abuse seen to Lithium cells are instances when often the cells are repeatedly drained very low…. key word being "often"
    The good news is that your Macbook has a safety circuit in place to insure the battery doesn’t reach too low before your Macbook will auto power-off. Bad news: if you let your Macbook protection circuitry shut down your notebook at its bottom, and you refrain from charging it for a couple days...the battery will SELF-DRAIN to zero (depending on climate and humidity)…and nothing is worse on a Lithium battery being low-discharged than self-draining down to and sitting at 0
    Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
    Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
    From Apple on batteries:
    http://support.apple.com/kb/HT1446
    Storing your MacBook
    If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.

  • I just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?

    i just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?

    When it gets bad enough, you will need to replace the screen.
    Your warranty covers defects in material and workmanship.
    That sounds like accidental damage -- glass does not tend to crack spontaneously.
    Check your homeowners insurance to see if there might be coverage.

  • I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left.  How do I fix this?

    I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left.  Do I need to start completely over and delete the content in my new library to prevent duplicates or is there a way to continue the process?

    I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left.  Do I need to start completely over and delete the content in my new library to prevent duplicates or is there a way to continue the process?

  • I just got a MacBook Pro yesterday and I've logged into a few times already but it wont let me now.. Its just shakes and highlights it for me to do again..

    I just got a MacBook Pro yesterday and I've logged into a few times already but it wont let me now.. Its just shakes and highlights it for me to do again..
    I have the 3 year warrenty thing so can i just call them and ask them about itt?

    Boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the recovery desktop appears, select Utilities > Terminal from the menu bar.
    In the Terminal window, enter “resetpassword” (without the quotes) and press return. A “Reset Password” window opens.
    Select your boot volume if not already selected.
    Select your username from the menu labeled “Select the user account” if not already selected.
    Follow the prompts to reset the password.
    Select Apple menu > Restart from the menu bar.

  • I just got my MacBook Pro a month ago. However I am realizing I need more hard drive space due to aps and programs.  I use am external but am concerned about the space. Is there a way to upgrade my hard drive from apple and keep my warranty valid?

    I just got my MacBook Pro a month ago. However I am realizing I need more hard drive space due to aps and programs.  I use am external but am concerned about the space. Is there a way to upgrade my hard drive from apple and keep my warranty valid?

    That would depend on whether your model actually has a hard drive. If you have the new 2013 Retina model, then you have a fixed storage device built-in that cannot be modified after purchase.

  • I just got my macbook pro a week ago and i was told that i will get the os x lion a week ago i was told that i can get it for free, is this true and if so how do i get it

    i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.

    Hi,
    Not that's not normal and is one of the Problems I was having before Restoring as New...
    Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
    and then do a Restore as New...
    i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
    Cheers,
    Here's Another Useful Link:
    http://www.apple.com/support/iphone/

  • Just got a macbook pro won't let me screenshot help?

    Just got my Macbook pro yesterday, and its been letting me screenshot, Ive done the command plus shirt key plus the F3 key, it was working, and now whenever I do that it keeps dragging the page up, and I have no idea why? help would be much appreciated as I'm new to this thank you!

    Try Cmd + Shift + 4, or for selectable screen capture use Cmd + Shift + 3
    Stedman

  • I just got a MacBook Pro for graduation yesterday and when I open it, it asks for a password, and I can't remember the password. What do I do?

    I just got this MacBook Pro yesterday for graduation, and I made a password for whenever I open the computer, and I can't remember the password for the life of me. Is there any way I can get on another way so I can change it to something I can remember? Please and thank you :)

    See #6 reset users permissions/password
    ..Step by Step to fix your Mac

  • Just got new macbook pro, how do you hook up 2nd monitor?

    Just got new MacBook Pro, How do you adapt to 2nd monitor?

    You will need a Mini DisplayPort (Thunderbolt) cable and an adaptor for the type of connection your monitor requires. You will find the adaptors at Apple's online website.

  • I just got a MacBook Pro and and Screen Cracked? Help?

    JUst got a MacBook Pro and my friend, kinda Droped it. Any Help for replacemnt. Is it possible to get a free replacemnt.

    The way to get a free replacement is to have your clumsy friend buy a new one for you. There's no other way. The warranty doesn't cover your computer against clumsy friends — only manufacturing defects.

  • I just got a MacBook Pro and when I was setting up I got this voice over thing to help me out...I now can't get rid of it and it is driving me crazy...can anyone help?

    I just got a MacBook Pro and when I was setting up I got this voice over thing to help me out...I now can't get rid of it and it is driving me crazy...can anyone help?

    System Preferences > Universal Access. Turn off Voice Over in the "Seeing" tab:

  • Just got a macbook pro, no disc drive. how do I install disc-based software? Do I have to buy an external drive? ARgh.

    Just got a macbook pro, no disc drive. how do I install disc-based software? Do I have to buy an external drive? ARgh.

    Yes, an external drive will be necessary.  You may purchase the Mac superdrive from the online store or one from another manufacturer.  All will work.
    http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive
    Ciao.

  • I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?

    I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?

    No one here would have any information as to where the MacBook Pro was purchased.
    Contact the person who gifted the Mac.
    Apple - See if you qualify for a free OS X Mountain Lion upgrade.

  • I just got a MacBook pro 2008 and it won't turn on. the seller left it in the office since 2014 September still in good shap. all trouble shooting tip seems not to work. battery and charger seems ok.

    hi,
    just got a MacBook pro 2008 from a friend who bought it online. When it came we tested it and it was working. The person he wanted to supply changed his mind and my friend left the mac in the office cabinet since late last year. I decided to buy it and when I tried to turn it on it wouldn't. I charged the battery fully and checked if it was ok. I tried smc and nvram reset yet no sound or beep or any sign of life. There are no apple store around where I live in Nigeria now.
    thanks

    "Any suggestions would be great - Thanks!!!"
    Have him take it to an Apple store or AASP. (Stay away from Macs. You're a PC guy).

Maybe you are looking for

  • Adhoc query-Problem with Personnel no output field

    Hi Gurus, We are trying to run an adhoc query using a customized Info set(PNPCE logical database). While running the query,we had selected Personnel no(from Payroll status P0003 table) as output field and Company code(from Org assignment P0001) as in

  • MDT 2012 Sysprep and Installation Failure

    A few days ago I tried to install a clean windows 7 installation with updates on a dell optiplex 3010, it gave a failure and after that I didn't think much of it anymore The next day i tried to install another 3010 and got the same error Windows coul

  • Idoc script function to count string

    Hi, Does anyone know if there is any build in function in idoc script to count the number of string. For example: A, B, C, D, E I want to count how many comma's are there using idoc script. If there is no build in function, what would be the best app

  • Error Widget in Windows 7

    Hi!. I have a problem with a Widget that me create, I wanna install the Widget in windows 7, but in the moment of the installation appear the next message error: Installation Folder:C:\Windows\system32\input Error: Can not find script file "C:\Window

  • Java Framework Assessment

    Hello. I have been provided a third party Java Framework to assess. I need to grade it on things such as coding standards, design, documentation, functionality, etc. Needs to be a fairly comprehensive assessment. Does anyone have any documentation pe