Hi, I'm using a Mac Pro here. I am trying to connect it with my NAS hard drive. But i could not connect to it because i have an ethernet which connects to the intranet in my company and Air Port for the internet.

Hi, I'm using a Mac Pro here. I am trying to connect it with my NAS hard drive. But i could not connect to it because i have an ethernet which connects to the intranet in my company and Air Port for the internet and it could not detect the the ip address after i input the correct address on "Connect to Server" window. Please help! Urgent! Thanks

I did not say it is not possible.
I said if your company networks are monopolizing both ports, you should talk to them about what options are available.
Maybe you can get the company Intranet over wireless if you change some configuration items such as Subnet Mask.
Maybe you can get on the Internet over Ethernet.
You really need to ask them, and do not let them blow you off because you have a Mac. If they balk, ask them how it would be done on a PC (becasue it will be the same on a Mac).

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Hi i've been using my macbook pro 13in since last 3 yrs,today i bought a external hard drive (WD my passport Ulra) it is not working on my mac any awnsers?

Hi i've been using my macbook pro 13in since last 3 yrs,today i bought a external hard drive (WD my passport Ulra) it is not working on my mac any awnsers?

Have you opened Disk utility and formatted it? Most new HDDs come formatted for Windows, not Mac.
Ciao.

I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

Login to the app store with YOUR ID. You can't use the app store without an Apple ID. If there are apps on the phone that were purchased with the original owners ID, you do NOT own them. The owner had no legal right to give them to you and they are permanently tied to the ID that was used to purchase them.
...i was also allowed to purchase an apple network id for this phone...
I have absolutely NO IDEA what you mean by that. You can not "purchase an apple network id".

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Hello there, Underwriter.
The following Knowledge Base article provides in-depth instructions on how to migrate your content to an external drive:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Particularly of note for your situation:
External drive
This option requires more work than Home Sharing, but it creates a backup of your iTunes library on the external drive in addition to moving your content.
Notes before you start:
You can use most iPods as an external drive.
Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Because of this, you can't use a Mac-formatted iPod or external drive to move your music to a Windows PC. See iPod: How to determine iPod's hard disk format if you're not sure how your iPod is formatted.
Mac OS X can read Windows-formatted iPods and drives. This means there are many ways to migrate your information from your old Windows-based PC to your new Mac.
Mac OS X: To be sure external drives appear on your desktop, choose Preferences from the Finder menu. Be sure the options for "External disks" and "Hard disks" are enabled.
Part 1: Locating and consolidating the iTunes Media folder
Part 2: Copy iTunes folder from the old computer:
Part 3: Get iTunes ready on your new computer
Part 4: Back up any music that's already on your new computer
Part 5: Copy music to your new computer
Part 6: Add preexisting music that was on the new computer back into the library
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1212 My iPad locked after 1 incorrect passcode entry and I tried what a senior advisor told my to do, but it could not download the info unless I entered the correct pass code, which I can not do since it does not give me the opportunity.

My iPad locked after 1 incorrect passcode entry and I tried what a senior advisor told my to do, but it could not download the info unless I entered the correct pass code, which I can not do since it does not give me the opportunity. How do I get the window to enter my pass code?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????

Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????

Requirements for iPhone 5:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later
The highest version of iTunes you can install is 10.6.3 which will not sync with the iPhone 5.
Roger Wilmut1 wrote:
It's always a good idea to check the requirements before purchasing.
The person I spoke with at 1-800-MY-APPLE gave me totally different info...she said the iPhone 5 would in fact sync with the older version of iTunes and that I could restore from my previous iPhone 4 backup and also bring in my music that way. Hmmm....
I'm inclined to go by the published specs, but now I have to jump thru a bunch of hoops I wasn't expecting to.

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd li

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd like to know how to get the serial number for me to reinstall Adobe creative suite 5 design premium when I am no longer study because I would still like the used? It is not fair if I do anymore because I really need.

You can download Creative Suite 5 here:
Other downloads
To deal with the issue of the serial number and using it again, you'll have to use Web Chat. Here's a link:
Adobe ID, sign in, and account help
See the bottom of the page for a link

Just bought and connected iomega home media network hard drive but can't see it on network - HELP!

so per the information from my other thread i bought an iomega home media network hard drive. i've attached it to the westell ultraline series 3 9100em wireless router i got when i signed up for fios. i installed the software that came with the hard drive but it's not showing up on the network. when i log in to the router management console it shows up as the first device under "network stats". what am i missing that's not letting the drive get recognized on my network? as always thanks in advance for any replies.

Hello jarmin2411
A factory reset from the web interface would correct this sort of issue. However I suspect that using the pin-hole reset button should also be able to clear the issue as it seems to be a network configuration issue. The network settings may have become corrupt during the update. Using the device reset button
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

I can not transfer date from one hard drive to another, I keep getting an error because I have two of the same file names and one file name is in caps and I cant change the file name

can not transfer date from one hard drive to another, I keep getting an error because I have two of the same file names and one file name is in caps and I cant change the file name. My original external has an error and needs to be reformatted but I dont want to lose this informations its my entire Itunes library.

Sounds like the source drive is formatted as case sensitive and the destination drive is not. The preferred format for OS X is case insensitive unless there is a compelling reason to go case sensitive.
Why can't you change the filename? Is it because the source drive is having problems? If so is this happening with only one or two or a few files? If so the best thing would be to copy those over individually and then rename them on the destination drive.
If it is more then you can do manually and you can't change the name on the source you will have to reformat the destination as case sensitive.
Btw this group is for discussion of the Support Communities itself, you;d do better posting to Lion group. I'll see if a host will move it.

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

Where was this site hosted?
Apple eliminated iWeb in July!!!
http://en.wikipedia.org/wiki/IWeb#Discontinuation_of_iWeb_in_iCloud_Transition
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html

The hardest forum ive entered, and no remedy for the problem. where are my films ive paid for?? sorry for lack of upper case, just very angry with YOU apple

the hardest forum ive entered, and no remedy for the problem. where are my films ive paid for?? sorry for lack of upper case, just very angry with YOU apple

We are all itunes users just like you.
No idea where your films are as you provide no information at all about your situation.
If you want, help, then please explain your issue.

Bought new Mac Retina; how do I get CS 5 on it; bought external hard drive but get error msg 15?

Bought new Mac Retina; how do I get CS 5 on it; bought external hard drive but get error msg 15?

Hi there,
I was able to format the Toshiba hard drive on my old Mac and copy the Adobe Suite onto it. I followed instructions to format the hard drive to the Retina Mac through Disk Utility, but I still can see the external drive on the new Mac.
Any suggestions…?
Susan Babin

Hello I am a student. How do I sync my mac pro to my ipad? I would like to finish typing my papers but I can not download the APA sample template on my ipad.

Hello
I am a student how do I sync my mac pro to my ipad? I would like to work on my paper when I am not at home. I can not download the APA template to my ipad.
Thank You

Email it to yourself, then fetch it on your iPad.

Upgraded to Mavericks and Epson scanner software was quarantined.Powered on the scanner, plugged in the USB, clicked Software Update, and clicked Update for the Epson printer software. Update occurred by I chose "not now" to a dialog and it didn't install

Hi, upgraded to Mavericks and Epson scanner software was quarantined. Powered on the scanner, plugged in the USB, clicked Software Update, and an Epson Printer Software Update appeared in the App Store Updatees area. Clicked Update for the Epson printer software. During the download, I was presented with a dialog asking me if I wanted the software to be automatically installed. I chose the "not now" option and as far as the App Store in concerned the software was installed, but it has not been. Where did this go to and how can I force it to install? Or is there some way to force the App Store to go through the download process again. Many thanks! Joseph

Solution:https://discussions.apple.com/message/23504811#23504811
Epson install: http://www.epson.com/cgi-bin/Store/support/SupportMavericksDetails.jsp?BV_UseBVC ookie=yes&oid=139863#stage1
Epson Image Capture instructions: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 237343&foid=244523&infoType=FAQ

How can I import my library that is saved on a external hard drive but it's not saved on the iTunes media folder?

I need to restore my computer to it's factory settings but I don't want to loose my playlists and my library (windows). I can copy any file from the computer because it's in good working order. All my music it's on a external hard drive, but there's lots of media files that I don't want to sync but need to keep! Any way to do that!?
Best Regards

h.cordero wrote:
I think that I didn't explain my self correctly, My iTunes media it's not consolidated. May I consolidate the media on a external drive (X:\). ?
Yes. But consolidate to X:\iTunes\iTunes Media.
The why I'm asking is because the music library (176gb) is way more than the computer drive (C:\). Remember that all the media is on a external hard drive (J:\)
The steps I gave earlier will work to copy the whole library onto the new drive, in the correct layout for future ease of use.
tt2

Hi, I'm using a Mac Pro here. I am trying to connect it with my NAS hard drive. But i could not connect to it because i have an ethernet which connects to the intranet in my company and Air Port for the internet.

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