Hi - I plugged the ipod into my apple mac, with itunes already open.
Firstly it deleted everything from the Ipod then everything from itunes library. Now all our music is gone from ipod and itunes. Is this repairable? Thanks!
iTunes delete everything on the iPod is common occurance, especially when the iPod Hardisk is dying.
But iTunes deleting everything in the iTunes library is a bug, can you send in a iTunes feedback
Similar Messages
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My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized. The Device Manager lists it as an Unknown Device. I've tried uninstalling iTunes and reinstalling it, but it had no affect. The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable. When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine). There seems to be something out of wack with this PC/iPod combo. Any thoughts on what I can do to try to resolve this issue? I tried all of the steps listed here, but they didn't help me. http://support.apple.com/kb/TS1538
Any help would be greatly appreciated.Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
A
Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
Hi I tried to install ios7 last night and the ipod touch now has a frozen screen with the itunes logo and the usb logo I plugged the ipod into my laptop and tried to restore only to be met with the message 3194 error cannot restore this ipod please help thanks
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
hi i was using safari one day and my ipod randomly shut off it will now not turn back on i tried hard resting and everything else when i plug the ipod into a charger it gets really hot in the left corner and itunes did not recognize any help will be apreciated thank you
Try placing the iPodin recovery mode and then try to restore the iPod via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Next would be to make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem. -
Some of my songs are listed twice on my iPod itself. However, when I plug the iPod into my computer, the songs don't show up twice in iTunes when I click on device/music. How do I get rid of the duplicate songs on my iPod?
that is odd! that should not be happening.
Are you syncing your songs right off of itunes itself? because it should be syncing over to the ipod however it is listed in itunes. -
When I plug the ipod into my computer it
When I plug the ipod into my computer it showes the normal "Do not disconnect" thing in the ipod... In windows it apears that I have connected a usb-device. But explorer, iTunes or iPod updater can find the device. Then I disconnect the iPod, but the ipod keep saying "do not disconnect". When I'm restart the ipod (select + menu) it works fine until I connect it to the computer
If u have an idea of how to solve this problem plz reply...ops, posted this at wrong place... sorry
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Hi, I'm trying to sync my new Ipod to get the new album I got but when I connected it the meesage: The Ipod SYS cannot be used with itunes because it is not formatted properly. appears in itunes. I have restored several times now but it is not working I already downloaded music to it, it is brand new..just 2 weeks old. Somebody can help me? Do I need to return it to the store I bought it from?
The last Restore completed without any error message, or do you get the "ipod SYS" error message?
I'm thinking this is a case of iTunes and Windows confusing the iPod's storage disk with another drive, described here
http://support.apple.com/kb/ts1493
So, iTunes/Windows thinks another drive is the iPod, and errors out because that drive is not formatted as expected (for an iPod). The solution, in the document linked above, is to change the iPod's assigned drive letter. -
HT2188 every time I plug the ipod into the computer itunes opens then quits unexpectedly
Every time i connect my ipod to the computer i tunes opens and then shuts down unexpectedly and almost immediately.The devise remain visible in the finder.
This is the beginning of the error message. Can some one tell me how to fix the problem?
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 18
AACGAfter i-tunes quits, ipod says synching and then connected...
Your iPod is a shuffle? A shuffle has no screen, so if iTunes is not running because it unexpectedly quit, where are you seeing the iPod say "syncing" and "connected." Is it a nano?
If it's a nano (or an iPod with a screen), you can disregard the question about the LED "light." What appears on the screen is good (plus the Disk Utility and System Profiler results), because your iPod appears to be recognized properly by the computer. But there may be some data corruption on the iPod's storage that is causing iTunes to crash when it tries to do the initial sync.
If you don't have a problem with erasing what is currently on the iPod (because everything is in your iTunes library you can just resync it), you can try the following. Put the iPod into Disk Mode
http://support.apple.com/kb/ht1363
(This assumes your iPod is not a shuffle, because there is no Disk Mode for a shuffle.)
If you can put the iPod into Disk Mode, connect it to the Mac. I don't think iTunes will start up automatically. Then run iTunes. If iTunes says something about "recovery" and prompts you to do a Restore, do the Restore. This will erase the iPod, reinstall its software, and set it to default settings. If the cause is data corruption and is not hardware-related, the problem may be resolved. -
When I plug my iPod classic (only three months old) into iTunes, it doesn't show up as a device on iTunes. I plugged it in to update last nightm, but all my music was erased and now it isn't even recognized. The iPod itself shows it being connected, but nothing on iTunes. Any ideas would be appreciated. eta2359
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
What do I do to correct this?
empire_of_the_sun, the link you provided ois for other model iPods, not the iPod touch. You article refers you to:
If you have an iPod touch, see iOS: Device not recognized in iTunes for Windows. -
How to encrypt the iPod's content when syncing with iTunes?
I can't find the way to encrypt the iPod's content. For example, how to make a password that people have to enter when they connect my iPod with iTunes before they can see all the stuff that's in my iPod appeared in iTunes?
Passcodes and Data Protection
You can set a passcode that you must enter each time you turn on or wake up
iPod touch.
Set a passcode: Choose Settings > General > Passcode Lock and enter a 4-digit
passcode, then enter the passcode again to verify it. iPod touch then requires you to
enter the passcode to unlock it or to display the passcode lock settings.
Setting a passcode turns on data protection (iPod touch 3rd generation). Data
protection uses your passcode as the key for encrypting mail messages and their
attachments stored on iPod touch. (Data protection may also be used by some
applications available in the App Store.) A notice at the bottom of the Passcode Lock
screen indicates when data protection is enabled.
To increase the security of iPod touch, turn off Simple Passcode and use a longer
passcode with a combination of numbers, letters, punctuation, and special characters.
See “Passcode Lock” on page 139.
Important: On iPod touch 3rd generation, you must also restore iOS software to
enable data protection.
http://manuals.info.apple.com/enUS/iPod_touch_iOS4_UserGuide.pdf -
I am unable to sync usic to my touch Ipod..When I plug it into my laptop Itunes opens but the word 'device' along with the name of my Ipod does not apperar.
My Ipod and Itunes are upto to date. After Itunes opens a small box with the word Ipod appears near the top of the right side of the screen. Then screen will go through the five steps of syncing. Afterward, still nothing has transfered to my Ipod(The box next to the songs I wanted were check)
ANY IDEAS?..THANKSIf you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Then make sure that you have the right boxes chacked to sync. See:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Have you successfuly synced from that iTunes library before? -
my old computer crashed a while ago, before i was able to transfer my music to my new mac.....i have all the music on my ipod but im worried that ill lose all my music when i sync it with the itunes and new music. i know the purchased items will get transferred but im worried about losing all the other music?
Follwo these instructions to not lose anything
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Just wondering if this is a possibility, because I think it'd be easier that way.
Call the apple tech support line printed in your manual. They may be able to walk you through some troubleshooting. If they can't fix the problem, they can book you an appointment at your apple store. I just went through this yesterday.
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