Hi, I recently got an iPad and I plugged it into my iTunes and it didn't recognise it. After this I plugged in my iPhone, which I plug in on a regular basis and it didn't recognise this either, now I can't sync my iPad or my iPhone, what's happened?
Hi I recently bought an iPad and when I plugged it in to my laptop, iTunes didn't recognise it. After this I tried to plug I'm my iPhone which I regularly plug In and now it doesn't recognise that either. What have I done wrong?
See if the steps in this article help you.
Similar Messages
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Upgraded to iTunes 11. Now, I can not sync my music to my iPhone 4S (iOS 6.0.1). Apps, movies and videos sync OK. Music is the problem. Tags are correctly check-marked. NO ERROR MESSAGE THOUGH. Just a No Content in the Music App in the iPhone. Any ideas ???
Bump!
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After a serios crash I had to reload windows 7 and now I can't sync my ipad
Can anyone help please?
I needed to reload windows 7 on to my laptop after a serious issue - now I cannot sync my iPad. Is there an easier solution other than to erase my library and start again?Download the latest version of iTunes and do a reinstall of I tunes. The windows redo may have erased or replaced some of the dll files needed for I tunes to work. If you do a reinstall, it will not disturb you content.
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I have had to have a new hard drive fitted and now I cannot sync my Iphone with my Apple Mac, thinks it's a new computer. Any ideas Please?
Alan CI keep this as a copy and paste. It's the same process for Mac as it is for a PC. Read it over and see what you think. Post back if you have questions.
The following was copied from this thread. This is essentially what you want to accomplish.
https://discussions.apple.com/message/11527071#11527071
1) Without connecting your iPad to your laptop, start iTunes. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your Mac and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on iTunes / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.
Read this thread and the support links as well. There are apps that you can purchase that will allow you to transfer photos from the iPad to your PC. Look at Photo Transfer App in the App store and you can search for others as well.
https://discussions.apple.com/message/13016026#13016026
This support site will help you with transferring iTunes music to your new computer.
http://support.apple.com/kb/HT4527 -
Itunes 11.0.2.26 update done, now I can't sync my iPad 3 or iPhone 5 over Wifi
I just updated to iTunes 11.0.2.26. I have an iPad 3 (iOS 6.1 (10B141)) and it displays "To enable Wi-Fi syncing with iTunes, connect to iTunes on your computer using a cable and click "Sync with this iPad over Wi-Fi". But the box to "sync over Wi-Fi" is already selected.
I also have an iPhone 5 (iOS 6.1 (10B143)) and it shows the "Sync Now" tab, but I am not able to tap on it because it's not active (the text is grey and not activated).
I can still sync both devices with their cable, but not over Wi-Fi.You will need to purchase the upgrade CD for 10.6 from the Apple Online store, OR you can likely get one at an Apple Retail Store. It is the last version that was available on CD. After 10.6, the upgrades are available in the Mac App Store.
HTH -
I updated the OS on my Macbook pro and now I can't sync the calender to my iphone...it no lonver gives me the option. What happened?
OS X Mavericks takes away the ability for calendar/contacts syncing through the computer. You'll have to use iCloud, or manually type them in.
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First post I have just updated iPad to latest iOS and now I can't sync my music in iTunes form Mac which is running latest version it starts but stops straight away and gives no info I've tried with wifi off and on turned everything off and back on but nothing as any one got any idea please ?
I have the exact same problem! It started this month, I don't know what to do
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Can't sync my iPad 2 and can't open my newly purchased app after upgrading to iOS 7
Ever since I upgraded my iPad 2 to iOS, I have two problems.
First off, I can't sync my iPad 2. This error message keeps popping up: "The iPad '(my ipad name)' could not be synced because the sync session failed to start. My iTunes is the lates version 11.1.1.11. I even tried to deauthorize the computer and reauthorize it. I also tried to log out and log in again. I also tried to re-install the iPad driver from the Device Manager of my Win 7 (browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers and click OK > next.) I tried all possible ways suggested in the communities discussions but still can't get the sync to start.
Second problem, since I can't sync from the iTunes database, I purchased the app from App Store on my iPad. After downloading the app, I touched the "OPEN" button but the app could not be launched. This happens to all app's purchased after I upgraded the iPad to iOS 7, not matter the app is free or costs money. Apps purchased BEFORE iOS 7 update can be opened without any problem.
Any suggestion?Just think of the third problem. I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now). I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.
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Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..
So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful. -
I have itunes already installed for my ipod, now I want to sync an ipad to the same itunes can this be done and how do I do it?
How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
Cheers, Tom -
So i just got a new Iphone 5s 64 GB. I plugged it into my friends computer and pressed sync with this device only as opposed to sync with other devices and now I can't sync my music from my personal laptop..Is there any way around this?? I'm using Mavericks and newest version of Itunes
Also, I can sync my apps from my laptop but not my music so i'm really confused.. Help pleaseI have the same problem. I bought a 3rd party software (tunejack) and it allowed me to transfer my songs to my new pc. Now I can't play them because I am not authorized. It says I am but then it says im not.
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I can't sync my iPad to the iTunes it's give me an unknown error message 0xe8000012 I don't know how to fix it and where is the problem could be need format or the problem is in the charging port please can any one help me
Unknown Error containing "0xE" when restoring
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
From Here > http://support.apple.com/kb/TS3694 -
My laptop has crashed and I can't sync my iPad air. I have tried to back up off I cloud but it hasn't transferred all of my photos or music. Is there anyway I can access my iTunes account any other way?
Your iTunes account won't include your non-iTunes purchased e.g. music copied from CDs etc, nor photos that were synced from a computer.
To get non-iTunes music you will have to go via a computer. If you don't have that music on, for example, an external drive, then there are some programs listed half-way down this page which should be able to copy them back from a device : https://discussions.apple.com/docs/DOC-3991
For photos that were originally synced from a computer then there are apps such as Simple Transfer which can copy them between devices and/or to a computer (though photos are 'optimised' as part of the syncing process, so if you do copy them back to a computer then they might not be the same as they were on your laptop).
There is also this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141 -
Can I sync PDF files between my iPhone and iPad?
Can I sync PDF files between my iPhone and iPad?
Yes, and we will have integration with our Mobile Readers as well. We've already submitted to Apple for review, and will be live once they complete their review and approval.
With this, we'll allow you to share files pretty easily between Desktop, Tablet and Phone across all OSes...and when you make changes, we'll automatically bring them to and from your phone/tablet! Pretty cool.
Dennis -
This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune 11.1.3 and it still gets stuck.
i use an external HD and thats fine.. all files are in there. But I have no idea why my itunes app is getting stuck.
Am I the only person this is happening to? What can I do to correct this problem?Hi marlonbnyc!
This article will help provide some basic troubleshooting steps that will serve as a guide for you to resolve this issue:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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