Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here  >  http://support.apple.com/kb/PH13695?viewlocale=en_US

Similar Messages

  • I need to free up storage on my iPhone 4s to do an update.  I have turned off my photo stream, but when I go into Usage Settings, it says that photo stream is using 3.7gb of space.  How do I get rid of this?

    i need to free up storage on my iPhone 4s to do an update.  I have turned off my photo stream, but when I go into Usage Settings, it says that photo stream is using 3.7gb of space.  How do I get rid of this?

    iCloud is not designed to "store" photos (as in long term storage).  iCloud can be used to sync photos from one device to another (photo stream) and to store a backup of the camera roll.  But that's pretty much it.
    Camera roll is the group of all photos taken by the device (but not other photos synced to the device from another source).  Your extra storage on icloud will do you no good.  The recommended way of storing photos on a device is to sync them to a computer.
    So, your questions..
    1) You don't/can't
    2) No, because of 1.
    3) On a computer, deleting large groups of photos is relatively painless.  not so on a device.
    4) You can't access photos on iCloud because they can't be store in icloud.  You can't view/access photos in a backup on icloud unless you restore a backup to a device.
    Read this...  import photos to your computer...
    http://support.apple.com/kb/HT4083

  • After opening my yahoo mail window, I keep getting a very narrow dialogue box with the words "log into Xmarks" I cannot ... and everything is frozen. How can I get rid of this thing, and what is it? I have to hit CNTRL + ALT + ESC to get rid of it.

    After opening my yahoo mail window, I keep getting a very short and narrow dialogue box with the words "log into Xmarks" I cannot ... when it pops up, always upper left of my laptop screen and I try to get into my yahoo mail web page, I get a DING sound and cannot enter it ... everything is frozen. I have to hit CNTRL + ALT + ESC to get rid of it - and then reload my Firefox browser to get back to my yahoo e-mail page ... fortunately for me, Firefox re-stores a previous session ... How can I get rid of this intrusive thing, and what is it? Thanks in advance ... Ted Beaudoin, Welland, ON, Canada

    Remove VideoFileDownload and find a downloader that doesn't contain TextEnhance.

  • I keep getting home screen that says AUTOMATIC SAVE FOLDER SCREEN, AND I AM SICK OF IT HOW CAN I GET RID OF THIS AUTOMATIC SAVE FOLDER SCREEN?????

    SAME AS ABOVE AUTOMATIC SAVE FOLDER SCREEEN KEEPS POPING UP INSTEAD OF HOME SCREEN HOW DO I GET RID OF IT

    in this case please directly contact the extension developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon. thank you...

  • HT4623 How can I get rid of this new update and go back to the previous one and how can I register a complaint with Apple?

    How can I get rid of this new 7.0.2 update and go back to the previous one and how can I register a complaint with Apple?

    You can't go back.
    You can leave feedback: http://www.apple.com/feedback

  • I am unable to update devices with Apple Configurator because of this message - unable to send ClearPasscode command to device - I am running Configurator 1.5 and ios 7.1.1.  I am unable to rename/number devices. How can I get rid of this error message.

    I am unable to update devices with Apple Configurator because of this message - unable to send ClearPasscode command to device - I am running Configurator 1.5 and ios 7.1.1.  I am unable to rename/number devices. How can I get rid of this error message.

    I've just seen this message for the first time and it's showing on 10 devices.
    What I really love about Apple Configurator is the copious amount of context driven help offered to you.
    "Unable to send ClearPasscode command to device.
    The device was disconnected.
    Check the USB connection to the device."

  • A black airplay info window floats around on my HDTV screen when sending audio content via airplay up to sound system w Apple TV.  How can I get rid of this?

    A black airplay info window floats around on my HDTV screen when sending audio content via airplay up to sound system w Apple TV.  How can I get rid of this?

    Had this happen to me after a recent update, was super annoying.  To turn off, go to Settings > AirPlay > Conference Room Display > Off.

  • Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me out

    Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me ou

    no i called the store owner from whom i bought it. he was like i will check in records and if there is something i will let u know...he was like send an e-mail its better so if it was stolen so the shopkeeper wouldnt let me to e-mail to the owner

  • I have purchased an app and then I decided to delete it...but still apple is charging monthly...how can I get rid of this...

    I have purchased an app and then I decided to delete it...but still apple is charging monthly...how can I get rid of this...

    It sounds as if you purchased the app, but you also purchased some subscription within the app.  You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app.  Contact the app vendor and tell them you want to stop the subscription.

  • HT1689 I have 0.44$ in my account, and I was trying to change the apple store, but I have to use the credit... However, all applications seem to be 0.99$ (the least) how can I get rid of this 0.44$ so I can change the store?

    I have 0.44$ in my account, and I was trying to change the apple store, but I have to use the credit... However, all applications seem to be 0.99$ (the least) how can I get rid of this 0.44$ so I can change the store?

    Click here and request assistance.
    (90740)

  • In Mail, one mailbox for Recovered Message (AOL) keeps showing 1 very large message that I cannot delete. How can I get rid of this recurring problem, please?

    In Mail on iMac, successfully running OS X Lion, one mailbox on My Mac for "Recovered Messages (from AOL)" keeps showing 1 very large message (more than 20 Mb) that I just cannot seem to delete. Each time I go into my In Box, the "loading" symbol spins and the message appears in the "Recovered Messages" mailbox. How can I get rid of this recurrent file, please?
    At the same time, I'm not receviving any new mails in my In Box, although, if I look at the same account on my MacBook Pro, I can indeed see the incoming mails (but on that machine I do not have the "recovery" problem).
    The help of a clear-thinking Apple fan would be greatly appreciated.
    Many thanks.
    From Ian in Paris, France

    Ian
    I worked it out.
    Unhide your hidden files ( I used a widget from http://www.apple.com/downloads/dashboard/developer/hiddenfiles.html)
    Go to your HD.
    Go to Users.
    Go to your House (home)
    there should be a hidden Library folder there (it will be transparent)
    Go to Mail in this folder
    The next folder ( for me ) is V2
    Click on that and the next one will be a whole list of your mail servers, and one folder called Mailboxes
    Click on that and there should be a folder called recovered messages (server) . mbox
    Click on that there a random numbered/lettered folder -> data
    In that data folder is a list of random numbered folders (i.e a folder called 2, one called 9 etc) and in EACH of these, another numbered folder, and then a folder called messages.
    In the messages folder delete all of the ebmx (I think that's what they were from memory, sorry I forgot as I already deleted my trash after my golden moment).
    This was GOLDEN for me. Reason being, when I went to delete my "recovered file" in mail, it would give me an error message " cannot delete 2500 files". I knew it was only 1 file so this was weird. Why 2500 files? Because if you click on the ebmx files like I did, hey presto, it turned out that they were ALL THE SAME MESSAGE = 2500 times. In each of those folders in the random numbers, in their related message folder.
    Now remember - DONT delete the folder, make sure you have gone to the message folder, found all those pesky ebmx files and deleted THOSE, not the folder.
    It worked for me. No restarting or anything. And recovered file. GONE.
    Started receiving and syncing mail again. Woohoo.
    Best wishes.

  • Firefox is starting in the 32 bit mode it says Firefox*32.. How can i get rid of this?

    Firefox is starting in the 32 bit mode it says Firefox*32.. How can i get rid of this? Whenever i close Firefox and restart my computer it goes back to normal.There is also another problem associated with this which is that whenever Firefox is in 32 bit mod I listen to music the sound always comes unclear like clogged up.When i restart my computer its not 32 bit anymore the sound gets back to normal.I am using Windows 7.

    Hi,
    If 32-bit Firefox was installed, it will be always listed as such. If both 32-bit and 64-bit were installed, please make sure to start the correct one. Usually the 32-bit would be installed in '''Computer''' > '''?:\Program Files (x86)''' > '''Mozilla Firefox''', and the 64-bit in '''Computer''' > '''?:\Program Files'''. You can also type '''about:''' in the location bar and look in '''Build identifier:'''

  • In chrome I'm getting green double underline hyperlinks to ads.  How can I get rid of this without adding more junk to the computer?

    I have both safari and chrome, because I'm used to chrome.  The only extension I have is Google docs.  I started getting green double underline hyperlinks to ads.  How can I get rid of this without adding more junk to the computer?  People suggest programs to do it, but how do I know they won't make it worse?
    Is someone from Apple here and can answer?
    Thanks!

    You may have installed the "VSearch" trojan. Remove it as follows.
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • 11.25 gb of "Other"...how can I get rid of this??

    I have an 32GB iPhone 4s with 11.25GB of "Other." How can I get rid of this or at least decrease it. It seems a little ridiculous for that much space to be used. I downloaded PhoneClean which freed around 1GB but didn't touch the "other" folder. I've seen several places on various sites to restore my iPhone.  My question to that would be, if I restore it, will I lose all of my texts? My contacts, calendar, etc are on the iCloud, so I'm not worried about those but I don't want to lose my texts. Any help would be greatly appreciated!
    Thanks so much!!
    K

    First of all, thank you for the information. I'm glad to know my texts will remain. I wasn't sure if a backup only included photos, videos, etc. Sometimes "backups" don't include everything, so I wasn't sure if everything was included with an iphone backup.
    Second, when I received your first response I thought you sounded rude but gave you the benefit of the doubt.  It's hard to hear one's tone when reading. However, upon reading your second response, I confirmed that you are in fact a jerk. It always amazes me that it makes some people feel good to make others feel bad.  Thanks for the warm welcome to the Apple forum by the way. I see you're from Atlanta...glad that southern charm is just shining through!
    Third, I didn't ask your opinion on how to run my business but since you commented on it I'd like to reiterate that my comment said "inconvenient." I certainly don't conduct business via SMS. In my business there are just certain tidbits of conversations that are nice to have on hand when I'm out and about.
    Again, thanks for the information. I hope this will solve my problem. Sorry to trouble you.

  • Launchpad displaying unknown files and icons. how can i get rid of this?

    Launchpad on my 3 week old 13inch macbook pro with OS Lion, is displaying all sorts of strange files and icons, some of which include: disk image mounter, dock,  how can I get rid of this? ods agent, 50onPaletteServer, spotlight.service, SCIM, TCIM, makePDF, PressAndHold, MassStorageCamera- to name but a few! Theres over 100 of these icons and I have no idea what they are and where they came from? whilst using googlechrome yesterday my macbook suddenly slowed down and all running programmes froze. i eventually got all programmes closed and restarted twice and was still running slow. Today it is up to normal speed but I noticed how Launchpad is totally messed up and I dont know how to get rid or move any of these icons, that is if they are even meant to be there. Im not sure if it is relevant but I shall also add that the Hard Disk Icon was randomly being displayed on my desktop as well.
    Any help on whats happening to my launchpad and what these icons are would be greatly appriciated.
    Thanks, Beth.

    I will also add that none of these icons exist when I view my applications folder in Finder.

Maybe you are looking for