Hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help
hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help
Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?
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Please help me..?! My iphone 4 is low battery so i'm charging for 8 hours and i turn on it..But the iphone 4 can't turn on..!! Please help me..!!
Try
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
I want to put music on my iPhone but when I want to do it it keeps telling me that I can't to id with a sign. Please help me?
You will have to upgrade your operating system version and possibly your whole computer. We cannot provide more information easily until we know more about your system.
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
Apple does tell you about required equipment for the iPhone -- in 8 point medium gray type on a light gray box. The Store associates kind of automatically assume everybody is running a new model computer and the one I met when we bought our iPhone had never seen a pre-2008 Mac and was somewhat puzzled why anybody would own such an antique. -
I wanted to buy a Photography plan but everytime i try to pay ,i get the same result SYSTEM UNAVAILABLE.I tried to go to customer support but it keeps bring me over again from the start.I am in Japan ,I tried to contact the number everyday but no one is answering.Please help,I cannot speak japanese so I need an english answer.
SYSTEM UNAVAILABLE == under approval. I'm surprised you didn't know that.
You need to contact Japanese support even they won't answer. Now this is your problem. -
I reinstalled my OS and now it wants to empty my phone. How can I get it to back up my phone without removing the data?
You can't. But if you backed up your computer prior to wiping it out, you should be able to restore your iTunes library, contacts, photos, etc. from that backup. Once you do, you can set the phone up again and just sync everything from your library back to it.
If you didn't back the computer up either, you can transfer items purchased on the phone into iTunes, and if you set up at least one contact in whatever application you sync your contacts to on the computer, it will offer to merge the address books on the first sync, saving those. Any media you'd acquired from sources other than the iTunes store will have to be re-downloaded from the source or re-ripped.
The iPhone is NOT a backup device. -
Hi everyone,
I deleted my itunes library (after backing up to my time machine) to download a large torrent, now i want to restore my itunes library to my MBA from time machine but its saying there is not enough room on my MBA even though the library is 22GB and there is 27GB free on my MBA??Here's something else to consider:
Since Snow Leopard, OS X uses a Decimal count for file size. iTunes however still uses a Binary count. What that means is: your iTunes library shows one size, while the folder shows another. Depending on the size of your library, this can be a pretty big difference.
Yours won't be that much, but it may be enough to prevent it from moving to the MBA from the TM. -
i upgraded my iphone5 to ios7 when it got broken i backed up on iCloud before i got a new iPhone 5 now I want to restore the back up at the start up page and as iphone5 originally come with ios6 it is saying that my back up data isn't compatible
thanks for your reply but if i upgrade the new phone to ios7 I will have to erase the Iphone to start again in other to get to the page where I have to chose restore from icloud, wont this process reverse the operating system back to ios6 or is that another way to restore other than erase and reinstall. pls help
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Hi. My ex girlfriend used her apple id and icloud to register my iphone. and now i want to sell my phone to someone but i cant reset all the contents and password because i dont know my ex password. we dont have anymore communication right now. please help. thnx
No one here can help you, nor can/will Apple. Unless you can get that info, you won't be able to restore the phone, to sell it, or re-activate it.
You need to somehow get back in touch with your girlfriend & obtain this info, or all you'll own is a paperweight. -
i recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help
I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this. -
I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?
@Razmee209 is right there is nothing you can do if it is an encrypted back up
iOS: Troubleshooting encrypted backups - Apple Support
BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
Encrypted passwords are set up at the time you create the back up. -
i backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?
Don't you just love changes in interfaces?
I found the answer to my question.
When you attach a device (iPhone, iPad) to your Mac, in iTunes 12 in appears as a tiny icon in the second "row" of the iTunes display. Click the icon and the familiar iTunes display for the device appears. From there, on the Summary screen, you can see the dates of the backups of the device (iCloud and backup to the computer). You can also use the button to backup to the computer. -
Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.
PegHi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport -
I am out of space on my Macbook Air and have a Time Machine Backup. I want to complete reset my mac, but wonder if I can pick and choose what I restore to my computer? Can I also use my time machine backup as external storage as well for the files I don't need everyday?
If you are using "Restore from Time Machine Backup" option from OS X Recovery, you can only choose from the broad categories presented.
... Can I also use my time machine backup as external storage as well for the files I don't need everyday?
To be clear, if you are asking if you can use the volume containing your Time Machine backup to store additional, non-Time Machine files, the short answer is yes.
It's not a good idea though, since the Time Machine backup will eventually fill all available space, after which it begins to remove old, "expired" backups to make room for newer ones. The presence of additional files doesn't change that fact, and Time Machine will not erase them, but you will encounter a dilemma should you want to store additional files on that volume when there is no remaining space. You will have to make room for them on your own, by deleting existing files. Furthermore, since Time Machine cannot back up its own volume, those additional files will not be backed up by Time Machine.
The easy solution for what you describe is to purchase additional external storage. External USB hard disk drives have become very inexpensive; about $55 will buy a perfectly suitable 1 TB drive.
You can also choose to replace your MacBook Air's internal storage with a larger capacity one. Look for a suitable replacement from OWC / MacSales:
http://eshop.macsales.com/shop/SSD/OWC/Air-Retina
That gets a little more expensive but it is the optimum solution. -
i made a backup for my old iphone 4 on my computer and now i want to restore my data to my new iphone 5 but i forgot the backup password. what should i do?
you can't recover iOS crypted backup password, for security purposes. your backup is useless. sorry.
if you still have your old iPhone, make a new back-up -
I'm a new user of an iPad. Before my PC had iTunes (it does now), I loaded Aps from from the iStore using my daughter's PC with my iPad cable-connected. I indicated my email address and Apple password--not hers and paid for these Aps--receipts arrived via my email. Now I want to upgrade to 5.1 but the Aps now loaded on my iPad do not show up on my PC iTunes library. When I click 'Upgrade' I get a warning message that says all Aps currently on the iPad will be obliterated in the process which of course I don't want to have happen because they're not showing up on my PC which presumably means my PC is not aware of what's on my iPad. Do I have to buy these same Aps again to keep them if I'm going to upgrade to 5.1, and how do I get my iTunes on my PC to back up the Aps currently loaded onto my iPad?
You should be able to copy the apps (and any other iTunes purchases) over to your computer's iTunes via File > Transfer Purchases. And as long as apps remain available in the store, and you use the same iTunes account as you originally used to purchase them, you should be able to re-download them in the future : http://support.apple.com/kb/HT2519
If you are already on iOS 5+ on your iPad then you should be able to update the iPad directly on the iPad via Settings > General > Software Update .
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